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<br /> <br />ECC <br />UGENE ITY OUNCIL <br />AIS <br />GENDA TEM UMMARY <br /> <br /> <br /> <br /> <br />Work Session: City Council Process Session <br /> <br /> <br />Meeting Date: August 9, 2010 Agenda Item Number: B <br />Department: City Manager’s Office Staff Contact: Keli Osborn/Beth Forrest <br />www.eugene-or.gov Contact Telephone Number: 541-682-5406/541-682-5882 <br /> <br /> <br /> <br /> <br />AGENDA ITEM SUMMARY <br /> <br />This work session is part of an ongoing opportunity for the City Council to discuss how it conducts <br />its business. The council meets periodically to talk about its processes and operating agreements. <br /> <br /> <br />BACKGROUND <br /> <br />The last process session was convened on Wednesday, June 16, 2010. At that time, the council <br />discussed the following issues: <br />1. Time for more detailed committee reports (Zelenka) <br />2. Postponing action or work session items at councilor’s request (Pryor/Zelenka) <br /> <br /> <br />Staff will report on the progress made to-date in addressing these two items (see Attachment A). <br /> <br />At this work session, the council is asked to consider the remaining issues, which includes one <br />recently added by Councilor Zelenka (Item #3): <br />1. Process for handling constituent correspondence/complaints/issues (Solomon) <br />2. Process for addressing requests for contingency funds (Taylor) <br />3. Including work session polls as part of regular council business (Zelenka) <br /> <br />One additional item, “Discussion of standing committees’ operating rules/bylaws (Taylor),” will <br /> <br />be incorporated into a work session on boards and commissions to be scheduled in the fall. <br /> <br />Discussion points for today’s issues <br /> <br />1. Constituent contacts <br /> Issue: How are public complaints and inquiries processed and reported? Should staff <br /> proactively respond to emails or other contacts that are sent to *Eugene Mayor and Council? <br /> <br />Current: See Attachment D for descriptions of how inquiries that come into the City <br />Manager’s Office are handled. Public Service Officer activity reports have varied in <br />frequency, format and detail. Feedback is requested on existing practice. <br /> <br /> Additional options for council consideration: <br /> <br />a)When service and operational questions and complaints come in to the Mayor and <br />City Council that could be addressed by staff, they would be referred to the <br /> Z:\CMO\2010 Council Agendas\M100809\S100809B.doc <br /> <br />