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· We produce quality products and services. <br />· We look for innovative solutions. <br />· We have teamwork, talent, and skill. <br />· We are stewards of the City's technology infrastructure including secure hardware, software, and <br /> data. <br />· We value diversity. <br />· We plan strategically with our customers and work from our plans. <br /> <br />Program Areas <br /> Administration <br /> Telecommunications Franchise Management <br /> Regional Technology Contracts <br /> Planning, Policy and Research <br /> Application Services <br /> e-Government Support (Internet, Intranet) <br /> Corporate Applications <br /> Department Applications <br /> Database Management <br /> Business Support Services <br /> Customer Service (Help Desk) <br /> Network and Security <br /> Computer Hardware <br /> Telephones <br /> Document and Distribution Services <br /> <br />Information Technology October 2004 Page 2 <br />Central Services <br /> <br /> <br />