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EmX Green Line <br />Route Operations and Performance Summary <br />Route Description <br /> Connects downtown Eugene and downtown Springfield <br /> Four miles in length <br /> Approximately 60 percent in exclusive right-of-way (either single or double-lane) <br /> Cost approximately $24 million, including vehicles ($6 million per mile) <br /> Service started January 14, 2007 <br />Ridership <br /> Ridership has exceeded 20-year projections <br /> Ridership has been increasing since the service was implemented <br /> Approximately 10 to 15 percent of riders are actual “free fare” riders <br />Travel Time <br /> Average round-trip travel time is 31.1 minutes (projected to be 32 minutes) <br />Rider Opinions <br />Before and After Surveys of riders (Before on #11; After on EmX) shows that ratings of <br />the following items improved more than 10 percent: <br /> Dependability of the bus Quality of shelters/stops <br /> Travel time on the bus Cost of riding the bus <br /> Cleanliness of shelters Availability of passenger <br /> Amenities at stations information <br />Also showing significant improvement (5 to 10 percent): <br /> Frequency of the service Smoothness of ride <br /> Personal safety at stops Cleanliness of buses <br /> Ease of getting on and off <br />vehicles <br />Accidents <br /> There have been eight collision accidents in 10 months of service <br /> Accident rate improving (only one accident during last five months) <br /> No accidents involving pedestrians <br /> Other driver (not LTD) was at fault in all accidents <br /> Signage has been added to improve safety <br />Q:\Reference\Board Packet\2007\11\Special Mtg Joint LTD-Eugene CC 11-26-07\EmX Green Line summary.doc <br />