Item A - ICMA/PERF Report - Laserfiche WebLink

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· Most opinions and feelings expressed about the police department were critical, however, there were also positive feelings/comments expressed. · Advocates of the homeless criticized the police department~ · City homeowners and business owners have criticized the police for being too passive with the homeless. · Community friction over what Eugene should be, and what it should become, creates a difficult policing context. The police are charged with both refereeing between competing interests and with enforcing the laws. · A few vocal community members control of, rather than have input in, police department issues. · Both the department and the community have struggled to figure out just what community policing in Eugene is. There has not been a complete commitment to community policing, however, the community has been promised a level of community policing the E?D cannot provide. · Community policing needs to have a well-defined outcome focus. · The Eugene Police Department lacks direction. · In terms of community policing, the EPD had never formally or informally described the department's direction. · Few in the EPD could cite the city's strategic plan or the police department's role in the city's plan. · Both internal and external communications was a problem. · The EPD failed to establish a method for consistently and effectively conveying or interpreting significant departmental information. · There is a need for clear supervision, fair discipline, and appropriate recognition. · Most of the officers reported little or no contact with their lieutenantso · Day-shift officers reported minimal street-level supervisory presence. · Sergeants expressed concern over the lack of supervisory discretion to resolve minor or trivial complaints without resorting to official internal investigations. 10