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Police Management Procedures and Practices Recommendation No. 10: Update the 2000 Hobson Report to assess current workload and capabilities. Recommendation No. 11: Work with the Police Employees Union. Recommendation No. 12: Work with the Human Resources (HR) Services to develop a comprehensive recruitment strategy based on current and future public safety needs that result from an on-going workload and forecast trend analysis. Recommendation No. 13: The police department should work with Human Resource Services to adopt a year-round recruitment effort. Recommendation No. 14: The recruitment effort should remain a police department function with support from Human Resource Services. The department's recruitment needs are not so great as to justify a team of full-time recruiters, however, it certainly does justify a formal, planned effort. Recommendation No. 15: Recruiters should represent the best of the department. They should be a diverse mix of officers who represent both the make-up of the community, and the race, ethnicity, and gender that is under-represented within a department. They should be officers who are fit and present themselves well in the department's uniform. They should be well spoken and exude pride in themselves and the department. Recommendation No. 16: Recruiters need appropriate tools to make a positive impression on the best potential applicants. Recommendation No. '17: The recruitment effort must be a formal initiative with goals, incremental objectives, timetables for key events, fixed responsibility, and a budget to support activities. Recommendation No. '18: The department should solicit recruiting assistance from every officer on the department° Recommendation No. '19: The role and involvement of Human Resource Services in the recruitment and selection process needs to be clarified and documented so that future turf battles and disagreements are avoided. Recommendation No. 20: The department has assigned its current role in the hiring process to a captain. This police official should be designated to oversee all recruitment and selection activities. There should be one high-level manager to establish a work plan, and ensure its activities are carried out and goals and objectives are met. V