Resolution No. 4720 - Laserfiche WebLink

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EXHIBIT A May 22,2002 Mr. James R. Carlson City Manager pro tern City of Eugene 777 Pearl Street Eugene, OR 97401 Dear Mr. Carlson: We understand that the City of Eugene ("Franchising Authority") has several concerns relating to certain compliance matters under the franchise held by TCI Cablevision of Oregon, Inc. aka AT&T Broadband ("Franchisee"). The Franchising Authority has notified Franchisee of its concern that it would not be appropriate to approve a change of control prior to resolution of possible or alleged franchise violations with respect to the following issues, which are in no particular order (collectively "Identified Issues"): (1) Franchisee's dispute resolution policies and procedures relating to disputes between the subscriber and Franchisee; (2) Franchisee's notification that it will not collect or pay franchise fees based on revenues derived from its cable modem Internet service as of April 1, 2002; (3) Use of the Franchising Authority's public right-of-ways, and use of Franchisee's facilities within the Franchise Authority's public right-of-ways by others; and (4) Franchisee's compliance with franchise customer service standards and requirements. In order to successfully complete the consent process currently taking place by the Franchising Authority on the merger of AT&T Broadband and Comcast Corporation ("Merger") by June 3, 2002 as agreed to by the Franchise Authority and the companies, the Franchise Authority and the companies agree to discuss the Identified Issues towards reaching mutually satisfactory resolutions, separate and independent from the consent process. The parties agree to meet within 120 days from the date hereof and to make good faith efforts to resolve the Identified Issues within six (6) months. It is understood that the Franchising Authority's consent to the Merger shall not extinguish the Franchising Authority's right and ability to pursue against Franchisee any remedy available under the franchise with respect to any Identified Issues not mutually resolved. It is also understood and agreed that except for Identified Issues mutually resolved by the parties, the Franchising Authority and Franchisee shall not be deemed or construed to have waived any claims, actions, or defenses with respect to Identified Issues or other possible or alleged franchise violations duly noticed to Franchisee that remain unresolved.