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New Outreach Materials <br />Frequently Asked Questions brochures in English and Spanish. <br />Know Your Rights wallet cards in English and Spanish. <br />Updated online complaint form in Spanish. <br />Added an option on our phone systems to leave a message in Spanish. <br />Created flyers in English and Spanish and are continuing to disperse <br />throughout Eugene and Springfield. <br />Created short and long version of community presentations in both English <br />and Spanish. <br />Created an anonymous survey to ensure all community members can <br />voice concerns without fear of being identified. <br /> <br />