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2016 Complaints and Classification <br />= <br />Inquiries <br />28% <br />Incident Reviews <br />7% <br />Allegations of Misconduct <br />6% <br />Policy Complaints <br />10% <br />Allegations of Criminal Conduct <br />1% <br />RWE Complaints <br />2% <br />Service Complaints <br />46% <br /> <br />