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Executive Summary <br />'In November, 2004, the City of Eugene, Oregon, contracted with the International <br />City/County Management Association (ICMA) and the Police Executive Research <br />Forum (PERF) to assess police-community relations, governance, and the internal <br />management practices of the Eugene Police Department (EPD). The purpose of the <br />assessment is to provide guidance to the city in its effort to improve how the police <br />department relates to the community and assist the police in re-establishing trust <br />with and in the community they serve. <br /> <br />The Eugene Police Department, like the entire local government of Eugene, exists to <br />serve the community. The EPD's relationship with the community defines its <br />success better than any other indicator or measure. The ICMA-PERF Review Team <br />had the opportunity to interview or hear from more than 200 citizens and local <br />government employees about the EPD, its relationship with the community, and its <br />leadership and management. The input received from these stakeholders and the <br />recommendations in this management review are vital to the success of the EPD and <br />the city government. <br /> <br />It is a new beginning for the community and the Eugene Police Department. Out of <br />crisis comes opportunity. The men and women of the EPD have to opportunity to <br />create a new working relationship with those they serve, if these recommendations <br />are implemented~ <br /> <br />These recommendations fall in the broad categories of police-community relations, <br />governance, and police management practices and procedures. The review team also <br />strongly recommends that the overall transformation process represented by these <br />recommendations be overseen by an independent consultant or facilitator from <br />outside the Eugene city government. <br /> <br /> iii <br /> <br /> <br />