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The purpose of the rest stops and OVE are to provide temporary, safe shelter that will help people who <br />are unhoused transition to more stable, permanent housing. Table 2 provides a summary of the different <br />destinations for those departing a rest stop or OVE in 2016. Those who left these programs to go to a <br />rental house or apartment, public housing, Section 8 housing, Shelter Plus Care, homeownership, <br />permanent situations with family or friends, or supportive housing are all considered to have transitioned <br />to permanent housing. Those who left to go to a psychiatric hospital, transitional housing for the <br />homeless, an inpatient alcohol/drug treatment program, or a temporary situation with family or friends <br />are considered to have moved into another form of temporary or transitional housing. For OVE, six <br />residents or 27% of those who departed in 2016 went to permanent housing (down from 58% in 2015); <br />four or 18% went to temporary or transitional housing situations; and half remained homeless upon <br />departure. For those who departed rest stops in 2016, 75 or 45% went to permanent housing (up from <br />31% in 2015); 18 people or 11% went to another type of temporary or transitional housing situation; 24 <br />or 14% remained homeless; 4 or 2% went to jail; and destinations are unknown for 23% and listed as <br />"other" for 5% who departed. <br />Those residents who are involved in the day to day management of these sites have received training in <br />conflict de-escalation and mediation and use these techniques to help settle instances of <br />miscommunication or potential dispute or conflict. Operating agreements that the overseeing non -profits <br />have developed outline protocols for handling disciplinary situations and grievances, and peer <br />governance is helpful in mitigating issues that arise and promoting residents' personal investment in the <br />successful operation of these sites. Out of twelve disturbances at OVE in 2016, nine of them were resolved <br />by the OVE community, and three were called in to the Eugene Police Department. Disturbances at rest <br />stops were reported only by NHS, where 4 out of 5 were resolved by the rest stop community, and one <br />required police assistance. <br />Partnerships <br />Rest stops and OVE continue to improve their collaboration with local service providers and other <br />organizations. These partnerships are crucial to the ability of the programs to meet their goals of <br />connecting unhoused members of the community with the resources needed to help them transition into <br />permanent or improved housing situations. In 2016, these partners included: <br />• Eugene Mission <br />• Willamette Family Treatment Centers <br />• Shelter Care <br />• Whitebird/CAHOOTS <br />• Veterans Administration <br />• St. Vincent de Paul <br />• Laurel Hill Center <br />• Church of the Resurrection <br />• Occupy Medical <br />• Catholic Community Services <br />• Hounds for the Homeless <br />• Senior and Disability Services <br />• Buckley House <br />• Love In The Name of Christ (Love INC) <br />• Allies, LLC <br />• Lane Independent Living Alliance (LILA) <br />• Food for Lane County <br />• University of Oregon <br />• Sacred Heart Riverbend and University District <br />• First Christian Church <br />