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2. develop recommendations regardfng the complaint handling and investigation process, and/or identify other relevant policy or procedural issues for further consideration; 3. require the city to reopen the investigation where it finds either: i. the investigation was incomplete or inadequate, and the Civilian Review Board has reason to believe that additional investiga.tion is likely to reveal facts that could change the case adjudication; or it the adjudication reached ~y the city is not supported by substantial evidence*. e) Where the Civilian Review Board has voted to re-open a community impact case, the police auditor shall inform the Civilian Review Board on the subsequent investigatiol') conducted and the final adjudication decision. f) The Civilian Review Board .shall notify complainant(s) and involved employee(s) about its decisions whether to accept a case for review, and shall inform the complainant of its conclusions on the case. g) The Civilian Review Board reviews trends and statistics of complaints against sworn police officers and civilian employees and may. develop recommendations to impr~ve the complaint intake and handling process. h) The Civilian Review Board oversees and evaluates the work of Auditor's Office. The Civilian Review Board: 1. establishes criteria by which to evaluate the work of the police auditor. 2. reviews, comments and helps maintain policies, procedures and operating principles for the Auditor's Office and the Civilian Review Board; 3. monitors status reports from the police auditor; 4. may conduct periodic evaluation of the complaint intake and handling system to identify process improvements and/or to ensure complaints are being treated fairly and with due diligence. i) The Civilian Review Board may provide a forum to gather community concerns about incident-specific police actions and may receive and forward complaint information to the Auditor's Office for processing. 14. Appointments and Qualifications a) Members of the Civilian Review Board shall be volunteers appointed by the City Council. b) The City Council shall consider the following characteristics when appointing members to the Civilian Review Board: . 1. a demonstrated ability to be fair, impartial and unbiased; 2. an absence of any real or perceived bias or conflict of interest; 3. a record of community involvement; 4. an ability to build working relationships and communicate effectively with diverse groups; 5. a demonstrated commitment to the purposes of this chapter. c) Appointments to the Civilian Review Board shall not be made on the basis of a constituency or representation of any particular group. A candidate selection process that includes a community panel tq review applications and recommend qualified candidates for City Council consideration shall be developed by the Mayor, in consultation with the police auditor, to help achieve a balanced membership. .d) Immediately prior to appointment to the Civilian Review Board, volunteers shall: 6