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<br />o <br /> <br />affect the role of the Human Rights Program in the mediation process. MAlT's position is not <br />intended to diminish or critique the. work of staff and volunteers who .have, over the years, <br />championed alternative complaint resolution options and provided trained mediators to facilitate <br />dialogue between cQmmunity memberS and police representatives. I nsteadl it is. believed that <br />coordination of mediations by an outside entity, such as the A~ditor's Office, will. result in a clearer <br />delineation of roles. <br /> <br />Another issue closely related to building program credibility was the establishment of minimum <br />qualifications for the practitioners selected to mediate police complaints. Based on a review of other <br />police ~omplaint mediation programs, the following min~mum training and experience thresholds were <br />recommended: . . <br /> <br />Mediators' assigned work under this program must demonstrate the completion of a <br />basic mediation cours~ of at least 30 hours from a reput~ble mediation/conflict <br />resolution training organization and have conducted a minimum. of twenty cases as <br />lead.or co-mediator. <br /> <br />1(,..." ') <br />'l <br /> <br />In addition to minimum qualifications, MAlT recommended that mediation services be retained <br />through a City contract with several different practitioners (a pool of 3-5 mediators should be <br />adequate to start). Recruiting procedures should strive to result in a diverse applicant pool. Similar <br />to Portland's application and selection process, the application process could consist of a s~ort letter <br />of interest and written response to questions that demonstrate: 1) the candidates' skills and <br />experience in mediation' and in working with diverse populations, and 2) how past training and <br />experi~nce would be useful in handling conflicts between law enforcement and community. memb~rs. <br />Three references who can attest to' the candidates' abili~es should be required. MAlT further <br />recommended that a panel of stakeholders interview prospective police complaint mediators as part <br />.of the selection process. Stakeholders can include, for example, an experienced mediator, EPD <br />representative(s), HRC/PC members and/or other . community members. The interview process <br />should seek to identify people who have the ability to build a rapport with disparate individuals and <br />instill confidence in both complainants and officers. <br /> <br />~:. Mediator T~aining and Compensation' <br /> <br />Regarding additional training, it was recommended that those candidates who' are successful in the <br />application and selection process participate in a 10 - 15 hour training th~t will help orient them to <br />the Euge.rie Police department and culture, address diversity, privilege and power differential issues, <br />and clarify procedures and expectations specific to the police complaint mediation program. It may' <br />also be helpful for those in the mediator pool to observe. a police complaint .mediation session in <br />Portland, if at all possible. <br /> <br />It was not MAlT's intent to limit the pool of po.tential mediators to attorneys who include mediation <br />services as part of their practice, as often these skiUs are not directly transferable to mediating police <br />complaints.. Instead, it is anticipated that there will be a qualified pool of. mediators wh~ would be <br />interested in working these cases on a volunteer basis. At the same time, it. is recommended that a <br />nominal payment is made to the 'volunteer mediators. This. reinforces that the mediators are "paid <br />professionals" and may facilitate more responsiveness to the mediators' performance evaluations <br /> <br />PaQe 7 <br />