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Element E: Department Operations Overall Rating <br /> <br />l=Very Dissatisfied .......... 5=Ver, Satisfied <br /> <br /> 2 3 4 <br /> Indicators <br /> [ X 1. Has the Manager appropriately guided the <br /> I Central Services Department to be effective and <br /> ~ meet community needs? (Finance, Municipal <br /> i Court, Facilities, Information Services, and City <br /> Manager's Office) <br /> - I - _ X 2. Has the Manager appropriately guided the Fire <br /> - Department to be effective and meet community <br /> I needs? <br /> <br /> .... X 3. Has the Manager appropriately guided the <br /> Human Resource and Risk Services Department <br /> to be effective 'and meet community needs? <br /> <br /> _ _ _ X _ 4. Has the Manager appropriately guided the <br /> Library, Recreation, and Cultural Services <br /> Department to be effective and meet community <br />  needs? <br /> <br /> - I - X _ _ 5. Has the Manager appropriately guided the <br /> ! Planning and Development Department to be <br />L._ effective and meet community needs? <br /> _ _ X _ _ 6. Has the Manager appropriately guided the Police <br /> I Department to be effective and meet community <br /> _____[ .... needs? <br /> ~ X 7. Has the Manager appropriately guided the Public <br /> - Il - - - Works Department to be effective and meet <br /> ____~_~ __ ~ community needs? <br /> <br />Comments including examples of past performance to support your appraisal <br />6. The police do not seem to respond to citizen complaints - there is a perception that <br />information which would help to solve a crime is ignored. People tell me that they fear the <br />police. Is the fear justified? I don't know. A big problem is the non-emergency telephone line <br />where numerous people have been met with rude responses. <br /> <br /> 6 <br /> <br /> <br />