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A significant public outreach effort ensued to help the commission determine where process <br />improvements were most desired. A series of public forums were hosted that targeted different <br />neighborhood associations and gathered perspectives from social service providers and other advocates <br />for vulnerable communities. One forum was hosted by Downtown English to share basic information <br />about the complaint process and solicit feedback from mono-lingual Spanish speaking community <br />members. Police Commission members also attended four police in-service training sessions to solicit <br />input from personnel regarding complaint process perceptions and requests for improvements. These <br />sessions provided useful suggestions and insights from officers and helped assure EPD personnel that <br />the commission was considering the needs of both officers and the civilians in its process. <br /> <br />The commission recognized that given the magnitude and complexity of the project, a process <br />adjustment was needed to help it meet its projected timeline without compromising the quality of <br />work. In December, two committees were convened to develop preliminary recommendations for how <br />complaints are received and handled (intake process) and how they are resolved and reviewed (case <br />adjudication and civilian oversight process). The committee process was intended to facilitate an <br />expeditious yet thorough analysis of these specific areas of the complaint process as well as expand <br />opportunities for including stakeholders and other community members in the committee's <br />deliberations. <br /> <br />Also in December, the commission met with members of Communities United for Better Policing <br />(CUBP), to discuss how the groups would proceed in developing recommendations for civilian review <br />of the police department. The two groups agreed to work collaboratively on parallel but separate <br />efforts and exchange progress reports and information when appropriate. CUBP members invited <br />Commission Chair Tim Laue to share presentation time at a well-attended December 31 City Club <br />session on police civilian oversight. In May, the leadership of CUBP and the Police Commission <br />Complaint Process Committee chairs met to compare proposed models and at the June 9th meeting, the <br />CUBP gave its support to the commission's draft proposal if the governance of the model was under <br />the auspices of the City Council. <br /> <br />In addition to CUBP's involvement in the process, members of the Eugene Police Employees <br />Association participated in deliberations and presented their own proposed oversight model to the <br />commission in April. <br /> <br />B. Oversight Model Development <br /> <br />The preliminary recommendations for an oversight model were drafted by the Complaint Intake and <br />Adjudication/Review Committees. In drafting the model, the following values were sought: <br /> o Creation of an accessible, safe, impartial and responsive complaint intake system <br /> o Assurance of high quality, thorough and unbiased investigations <br /> o Accountability and fairness for all involved throughout the process <br /> o Increased transparency in how complaints are handled and the process for determining a case <br /> disposition to build credibility and trust in the complaint system <br /> o Ability to identify organizational improvements that enhance the quality of police services to <br /> the public <br /> o Avoidance of pitfalls encountered in other communities when implementing civilian review <br /> <br />2005 Annual Report Page 5 of 8 <br /> <br /> <br />