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Police Complaint System and Civilian Oversight Recommendations <br />Civilian Review Board Role <br /> <br />Individual Case Review <br />A fundamental responsibility of the review board is to oversee the work of the auditor's office <br />and, from a civilian perspective, ensure that the case recommendations developed promote high <br />quality, objective investigations. The board's oversight function can occur in two ways. First, <br />the auditor's office will develop quarterly reports for board review that document the auditor's <br />case handling decisions, input on investigations, adjudication recommendations, and <br />identification of departmental procedure and/or training issues. The board may also participate <br />with the auditor in more specific, periodic evaluations of the complaint system. These may <br />include satisfaction surveys from complainants and other involved parties, case handling audits, <br />and investigation trends analysis, etc. <br /> <br />Secondly, the board can review closed investigations upon request of the complainant, at its own <br />discretion through a majority vote of board members, or by the auditor's recommendation. <br />Additional criteria to guide board decisions to accept or decline the review request should be <br />developed. For example, can police employees request the board review a case or should they be <br />required to use the established grievance procedures? The closed case review is prospective in <br />nature, the focus of which is to establish if the complaint system worked as intended in that <br />particular case and to develop recommendations for process improvements. The board's case <br />findings will be provided to the auditor and Chief of Police. <br /> <br />If the board agrees to a closed case review, it will be provided access to the full investigative file <br />so that it can make a reasoned judgment about the quality of the investigation and the rationale <br />for the case disposition. To enable more transparency into the process, actual discussion of the <br />closed case will occur in a public meeting. A case summary that redacts identifying information <br />will be provided at the meeting to protect confidentiality of involved employees. More formal <br />procedures for closed case reviews in a public setting will need to be developed (i.e., auditor/lead <br />investigator reporting requirements, questions and comment period, public input, etc.). <br /> <br />The board, in turn, will develop and present an annual report to the Mayor and City Council <br />evaluating the auditor's work, assessing whether the auditor's office is functioning as intended, <br />and recommending improvements to current policies and procedures. The report will also note <br />concerns about complaint investigations and/or the adjudication recommendation made by the <br />auditor, which may precipitate policy and practice changes as directed by the Council and/or <br />indicate deficiencies in performance expectations within the auditor's office. <br /> <br />Community Impact Cases <br />The commission had a thorough discussion on the function of the review board as it related to <br />monitoring "community impact cases." The commission had considered a model where the <br />board had access to these cases prior to the adjudication decision so that its comments and <br />recommendations could be formulated and shared before the outcome of the case was decided. <br />However, upon City Attorney review of this process, the commission recognized several <br />significant risks with the proposal: <br /> <br /> 20 <br /> <br /> <br />