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· Investigations should only be conducted by trained professionals, not citizens. <br /> <br />Suggestions: · Want access to investigative information and outcomes so that public can find out about <br /> incidents and facts <br /> · More serious investigations should to conducted outside of department <br /> · Advocates/mediators should be available to provide support during investigation process <br /> and to assist in developing effective complaints <br /> · Resolve "us v. them" model inherent to current complaint process <br /> · Police shouldn't investigate themselves; bring in outside investigative entity <br /> · Lara and Magana victims and others representing vulnerable communities should be <br /> asked for input on complaint process and improvements <br /> · In-Car Video and Audio will enhance investigations <br /> <br />DISCIPLINE/REVIEW Concerns: <br /> · Perception that EPD has no interest in holding officers accountable for actions <br /> · Process is too secretive and closed <br /> · No appeal process or outside venue to turn to if complaint ignored or mishandled <br /> · Lack of trust that city is serious about wanting to hear and respond to complaints <br /> · Told that discourtesy or rudeness by officer was just following policy <br /> · Lack of accountability for officers in current system - no real discipline <br /> · Review board/Police Commission are not truly independent, co-option by City <br /> government or political agendas <br /> · What will the criteria and selection process for review board members be? <br /> <br /> Suggestions: <br /> · Wants independent review of complaints (subpoena, investigative powers) <br /> · Utilize performance auditor or ombudsmen model <br /> · More documentation/record of police contacts: video tape for example, larger numbers <br /> on police cars for identification, business cards handed out after contact, etc. <br /> · Community needs to take control of the complaint process. <br /> · Wants to hear EPD ask community to "help us do our job better"/City leadership help <br /> build credibility by encouraging public to file complaints <br /> · Appeal process is needed, EPD should not have final' say in outcome of complaint <br /> · Clear expectations and outcomes from process should be described and followed <br /> · Investigations should be disclosed to public - including types of discipline, incident <br /> information, etc. <br /> · Develop "What to expect when stopped by EPD" info to clarify standard practices <br /> · Method for tracking complaint trends regarding specific officer or type of incident <br /> · Develop specific training and qualification requirements for review board members and <br /> give veto power to Chief/City Manager in selection process <br /> <br /> <br />