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14 <br /> <br />APRIL CASE REVIEWS: INCIDENT REVIEWS AND INQUIRIES <br />(Comment: Service and Policy Complaints, Incident Reviews and Inquiries filed with the <br />Auditor’s Office or EPD are classified by the Auditor and reviewed by direct supervisors <br />and approved by command staff. The Auditor’s Office reviews the final supervisor memos <br />and notifies the complainant of the outcome. Annually, the CRB reviews a selection of <br />Service Complaints.) <br /> <br />Complaint #1: Incident Review <br />• Reporting Party contacted the Auditor’s Office after he was denied access to his grandson while <br />the child was at the hospital. The Reporting Party (RP) stated that an EPD officer denied him <br />access despite a valid power of attorney form that the RP has related to the grandson’s medical <br />care. The RP also complained that the child was released to foster care rather than to his care <br />following treatment. <br />• Internal Affairs reviewed the Body-Worn Video, related police reports, and the RP’s paperwork. <br />IA’s investigation showed that the child had been admitted and transported to a different hospital, <br />which was why the RP was unable to visit the child at the hospital. <br />• The involved officer investigated the incident as child neglect, and therefore DHS was contacted. <br />DHS was the decision maker regarding placement of the child following treatment, not EPD. <br />• The investigator attempted to contact the RP, but was unsuccessful, and the complaint was <br />closed. <br />Decision making: <br />Most board members agreed that the officer treated the grandfather in a respectful manner and <br />made a reasonable attempt to explain the situation. Ms. Pitcher noted that in child neglect cases, <br />officers are sometimes unsure of whose care the child should be in, so she could understand them <br />being hesitant to give out information when they could only rely on what people were telling <br />them. Members discussed the protocols for when incidents involve DHS and how the university <br />district hospital staff took the lead in the situation. <br /> <br />Complaint #2: Inquiry <br />• A supervisor observed an injury on a CAHOOTS employee; the supervisor learned that the <br />employee had been the victim of an assault (suspected to be a bias crime) and that the employee <br />had concerns about how the incident was handled by responding EPD employees. <br />• The supervisor entered the incident in BlueTeam; it was classified as an Inquiry and forwarded <br />to the EPD employees’ supervisor for follow up. That supervisor reviewed body camera footage <br />of the investigation, reviewed police reports, spoke to the involved employees, and then contacted <br />the RP with his findings. <br />• The supervisor found that the employees had not violated policy with their investigation, and that <br />their determination that the incident was mutual combat, rather than a bias crime, was not <br />inappropriate. However, the supervisor found that some of the employees had misled the RP <br />regarding the outcome of the investigation, which was “unnecessary and … counterproductive.” <br />The involved employees were coached on that point. <br /> <br /> <br /> <br />June 19, 2019, Work Session – Item 2