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? <br /> <br />As part of their work on infill standards, Eugene’s Historic Review Board has helped to identify <br />the various development periods, and architectural styles, which might inform citizens about these <br />chronological changes to Eugene. <br /> <br />18. Walkable Community Improvements – Review/revise Sidewalk Infill program. <br />? <br /> <br />The City does not currently have a sidewalk infill program. At Council direction, such a program <br />could be reinstated. There is a Sidewalk Infill Plan that was not fully implemented when the <br />sidewalk infill program was in existence. <br />? <br /> <br />City staff are part of a team of that is implementing a Safe Routes to School program for Monroe <br />Middle School. One step in the program is to enhance the safety of pedestrian and bicycle <br />connections to the school. There may be recommendations to fill in missing sidewalks sections as <br />part of this project. <br /> <br />19. Safe Streets - Upgrade unimproved streets, incorporate context-sensitive design. <br />? <br /> <br />When new streets are built or existing streets improved to urban standards, City staff work with <br />immediate neighbors, neighborhood associations, and other stakeholders to develop projects that <br />enhance neighborhood livability. Working with the community, staff look for opportunities to <br />add project elements such as traffic calming and natural stormwater treatment. A couple of <br />examples of current projects are the Crest Drive Context Sensitive Solutions process and Green <br />Street design for local streets as part of River Road/Santa Clara basin planning. <br />? <br /> <br />City staff also look for opportunities to enhance already improved streets for pedestrians and <br />bicyclists in ways that also improve neighborhood livability. For example, the 18th Avenue <br />streetscape project, to be constructed this summer, will add bike lanes, replace substandard with <br />setback sidewalks, and improve pedestrian crossings; the project will also add numerous street <br />trees and three large curb extensions that provide natural stormwater treatment. <br /> <br />20. Train Staff to be ambassadors for service delivery in neighborhoods. <br />? <br /> <br />The City’s Performance and Development section is designing a new required class for all new <br />employees which will have longer and more specific sections about public service and customer <br />service responsibilities. The class is scheduled to be piloted this summer. <br />? <br /> <br />Police department provides cultural communication training to Patrol officers, customer service <br />training in Records and Traffic Enforcement. <br />? <br /> <br />Recreation Services staff provide training in the following topics to all staff working in <br />neighborhood parks and schools: cultural competency, customer service, inclusion, risk <br />management and awareness, conflict management, child abuse prevention, and asset development. <br /> <br />NEAP Progress Page 5 4-30-07 <br />