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IMPLEMENTATION AND FINANCING PLAN Based on the above analysis it is clear that the issuance of long-term debt to cover debt expenses for major passenger terminal projects in CIP will create a degree of financial strain at EUG if the Airport opts to implement the CIP as proposed. Financing FFY 2022 passenger terminal projects using long-term debt secured through PFC collectionsis financially feasible, however, in order to implement all elements of projects shown in Table 5-8 as having at the levels and timing described within this master plan, it is expected that an additional $22.2 million of funding will need to be defined. Opportunities for Revenue Enhancement Opportunities for revenue enhancement come from a variety of options which are generally directly related to the type of customers using airport facilities, the type of assets owned by the Airport including available land, and the Airports business model. Additionally, it has been proven that customer service also directly impacts revenues at airports. Knowing and understanding passenger/customer needs and interests allows any business to better serve its customers, which ultimately translates to higher revenues. As discussed in Section 5.8.3, Estimated Project Revenues, the implementation of several projects included in the CIP will increase airport revenues and provide the Airport with enhanced opportunities to increase revenues. Additionally, projects in the CIP could also allow the Airport to incorporate new fees and charges associated with new services provided at the Airport, including for example, fees for commercial vehicles using airport premises such as transportation network companies (TNC) like Uber and Lyft. The use of technology and the availability of new services to better track passenger behaviors and overall satisfaction are new tools being used at airports in an effort to improve opportunities for additional revenue sources and track customer satisfaction. One example of new landside technology that increases both revenues and customer service are , which reduce wayfinding for customers, make better use of facilities, and allow for an increase in fees. Additionally, some airports are providing a premium covered parking product in surface lots with canopies which double as solar energy harvesting installations. One example of new terminal secure-side amenities is the combination of shared hold room and concessions space outfitted with tablet technology which include point-of-sale software, providing higher levels of service and increased opportunities for revenue. Land is one of the largest airport assets, and vacant land is often an undervalued and unused asset that still generates annual regular maintenance and security expenses to the Airport. Temporary lease of vacant lands that are not expected to be used on a short-term basis is allowed by the FAA and does not have a negative impact on grant assurances. Revenue generated from leasing this type of land helps to offset operating expenses which may even be great enough to provide additional revenue for capital projects. EUGENE AIRPORT MASTER PLAN 5-75