Ordinance No. 19939 - Laserfiche WebLink

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6.4Ifi Char es - Ad'ustments. ~1} Any person seeking a modification to a charge imposed an that customer for stormwater, wastewater, or regional wastewater treatment service shall seek an informal resol uti an of the issue with the city. If no agreement is reached, the customer may apply to the city manager for a modification of the charge, and, if applicable, a credit for any excessive charges paid during all or part of the 12 months preceding the application. The application shall be an a form provided by the city and shall be accompanied by the fee set by the city manager under section 2,020 of this code. The city manager or the manager's des ~ gnee sha11 approve or deny the application using the procedures and cri teri a set forth in this section. ~Z} .The monthly wastewater service charge shall be reduced, and the appropriate credit given, if the customer shows that: ~a} Actual water consumption exceeds the amount of water discharged into the wastewater system; or, ~ b} An error has been made i n determining the 1 oad i ng strength of the customer's effluent for purposes of calculating the app1 ~ cabl a reg }oval wastewater treatment rate. Customer proof must include rel ~ abl a BOD and SS test data from a qual i f i ed wastewater testing 1 abvratory and/or test samples by the city ar the regional sewerage agency. ~3} . Any stormwater service charge shall be reduced or e1 iminated, and,the appropriate credit given, ~f the customer shows to the city engineer's sate sfact~ on one or more of the fal 1 owi ng: ~ a} the amaunt of permanent reduct i an ~to the runaf f f ram the property; fib} the amaunt of stormwater being discharged directly from the property into the Wi 11 amette or Mckenzie Rivers or other body of water that does not drain directly or indirectly use the city stormwater system; ~c} the calculation of the number of ESUs assigned to the customer's property was in error; ~d} When the ,stormwater service charge has been surcharged because of the qual ~ ty of the stormwater being discharged, the amount of permanent i mprvvement i n the water quality for the property due to mitigation measures implemented on the property to treat the stormwater before i t i s discharged into the city stormwater system. ~4} Except when the City Engineer determines that the impact of further development upon the existing charges i s 1 ess than the cost of processing a re-appl ~cat~on, any modification given under this section shall continue until the property i s further developed ar unti 1 the city engineer determines the property no longer qualifies for the modification given. Upon further level apment of the property another application may be made by a person responsible. If the city engineer determines the property no longer qualifies for the modification, written notice of that determination shall be given to the person responsi b1 e. The city ,engineer's determination, may be appealed as prov ~ led ~ n sect ~ an 2 . o~ 1 of th ~ s code . A copy of the decision on appeal shal l be mai 1 ed to the applicant, parties who have requested a cagy, and, i f a reduct~an or e1~m~nat~on is ordered, to the billing agency. Ordinance - 10