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Page 13 of 21 <br />safe working order within 24 hours of notification. <br /> <br />e. Licensee shall inspect its shared micromobility devices weekly for wear and tear <br />and immediately replace any worn or damaged components. <br /> <br />(3) Deployment, Distribution, Staging and Programs <br /> <br />a. Licensee shall provide mechanisms for users and non-users (the public) to notify <br />licensee of safety, parking, maintenance and other customer service issues <br />relating to licensee’s shared micromobility devices. At a minimum, these <br />mechanisms shall include: <br /> <br />1. A 24-hour customer service number with the capability for <br />translation services; and <br /> <br />2. An online report form accessible through licensee’s mobile and web <br />applications. <br /> <br />b. Licensee shall not increase or decrease the number or type of micromobility <br />devices in operation without first getting approval from the City. <br /> <br />c. Licensee shall launch operations within 30 days of the City’s notice to proceed, and <br />only on a date that has approved by the City. <br /> <br />d. Licensee shall operate a minimum of 100 shared micromobility devices. <br /> <br />e. Licensee shall make available a minimum of either 100 micromobility devices <br />or 25% of its total fleet, whichever is larger, each day. <br /> <br />f. Licensee shall make its fleet of shared micromobility devices available 24 hours <br />a day, 7 days a week, unless otherwise directed by the City. <br /> <br />g. Licensee shall stage shared micromobility devices in an upright position, as <br />applicable (e.g. scooters). <br /> <br />h. Licensee shall permit the operation of its shared micromobility devices only <br />within the City limits and within a public right-of-way, public easement, public <br />shared-use path, or the University of Oregon campus. <br /> <br />i. Licensee shall not stage shared micromobility devices in a manner that violates <br />ADA accessibility requirements or impedes ADA access, including the blocking <br />of curb ramps, crosswalks or crosswalk activation buttons. <br /> <br />j. Licensee shall not obstruct travel on the sidewalk, in vehicular travel lanes, or <br />bicycle travel lanes when repairing, removing, or rebalancing shared <br />micromobility devices.