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Item B: Update on Implementation of Measure 20-106
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Item B: Update on Implementation of Measure 20-106
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Agenda Item Summary
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1/18/2006
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<br />Police COfT!.P..~~!~_! System and Civilian OVE:E.~ig~t Recommendati?~? <br /> <br />o Whenever possible, the department w11l encourage the complainant to contact the person <br />directly involved in the incident to participate in the investigation to verif)'/clarify and <br />provide additional information relevant to the complaint. <br /> <br />o Intake personnel have a responsibility to advise complainants of the availability of <br />advocates, particularly in cases where juveniles or other vulnerable populations may be <br />involved in a fonnal investigative process. The actual role of advocates should be <br />addressed as part of the redesign of the mediation program. <br /> <br />Requesting Sworn Statem~nJ!i <br />One of the objectives of the redesigned intake process is to encourage honest feedback from <br />community members about police employee performance and quickly correct misconduct once <br />identified. The commission recognizes that malicious complaints do occur, and that these often <br />result in serious personal and professional hardship to involved officers. Spurious complaints <br />also take a toll on agency resources and employee morale. However, it is also recognized that <br />requiring all complainants to sign a sworn statement. attesting to the truthfulness of their <br />complaint could be perceived as an obstacle to accessing the complaint syst.em and act as a <br />deterrent in reporting actual police misconduct. The following recommendations attempt to <br />balance values around enhancing the accessibility and safety of the complaint intake process <br />with setting a clear expectation for truthfulness and accountability for all: <br /> <br />o Sworn statements 'will not be required as part of the complaint intake process. <br /> <br />o If upon revie\v ofthe complaint, it is detenuined that criminal behavior is alleged and the <br />allegation passes an initial credibility test to warrant further investigation, a signed <br />statement from the complainant will be taken during a follow-up interview. <br /> <br />o The statement developed should use language that is neutral and non~threatening. <br /> <br />o Any requirement for a sworn statement should be clearly articulated in all public <br />information on the complaint process and described in a way that is factual and <br />encouraging of pmiicipation. <br /> <br />o All cases where s\vorn statements are collected will be documented for review and trends <br />analysis. <br /> <br />o Refusal to sign a sworn statement will not be the sole basis for discontinuing an. <br />investigation. <br /> <br />~omplaint Dismissal <br />A more fbrmatized process for when complaints can be dismissed may alleviate community <br />concerns that complaint.s are not being handled consistently or fairly and will help standardize <br />procedures. The following are guidelines to be refine,d at a later date for situations where complaints <br />could be dismissed so that procedures are dear to the public and intake and investigation resources <br />are used wisely. It should be noted that these procedures indicate areas where complaints may be <br />justifiably dismissed, but do not limit the auditor's discretion in making such decisions. <br /> <br />o DOC1IDlent aU complaints received and if dismissed, why they were dismissed. <br /> <br />14 <br />
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