Item B: Update on Implementation of Measure 20-106

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.u..u~.~!~~.e Complaint Syste~..~.'].~___~!yilian Oversight ~~.~~mmendatjons In the interim, the commission recommends the following improvements: o Reconsider and develop more specific definitions of "mediation" and "facilitated conversation" o Fonnalize procedures forw'hich types of complaints can be mediated and who decides which complaints are appropriate for alternative resolution o Develop procedures for how advocates are involved in complaint intake, investigation and alternative resolution options o Improve data collection and tracking of mediations/facilitated conversations so that the number and types of complaints that were resolved through alternative resolution processes and how successful those efforts were can be evaluated o Integrate alternative resolution options into the complaint process (promote/share info about mediation and advocacy options, etc.) and increase publicity and outreach for mediation both internally and to the public. Auditor Role in Monitoring Investigations Investigation Assignment The auditor's office screens and classifies complaints to determine if the issue is a misconduct allegation that will require an internal investigation. The Police Commission believes that there is certain subset ofintemal investigations that, due to the nature of the complaint, are of high public interest and require the utmost scmtiny to ensure a fair and credible outcome. The auditor w11l identify these complaints as "connmmity impact cases," which will include, at a minimum, excessive force, violation of constitutional rights, and bia..<;/disparate treatment allegations. The review process for "community impact" cases is discussed later in this report. In the preliminary review of an allegation of misconduct, the auditor may decide that to reduce the potential for real or perceived bias, the investigation should be conducted by ari external entity. In authorizing the auditor to require external investigations, the commission recommends that criteria are developed to guide the auditor in making such decisions and that a source of trained, outside investigators is identified. Allegations that involve possible criminal offenses will be routed to the Chief of Police with a recommendation for District Attorney involvement The auditor will not be directly involved in ,my criminal investigations but will have access to the case files relevant to the administrative portion of the allegation and as part of his/her role in systemic review. The auditor will route all other allegations, including "community impact cases", to the internal affairs unit for investigation. Case Monitoring The auditor will actively monitor on-going investigations to ensure a thorough, objective, and timely process and a high quality end product. This requires that the auditor have unfettered access to aU relevant investigative materials, an authority which the commission believes should 17