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~. Th,e response time for all emergency calls shall be <br />compiled monthl b the operator/provider . This report shall <br />~' Y <br />be submitted to the city by the last day of the first week of <br />the month following the report month. Any emergency response <br />' h 8 minutes shall be listed separately. The <br />time ever eig t { ~ <br />report shall give the paint of dispatch of the first response <br />ehicle and or ambulance, and the location of the incident. <br />v / <br />F. Procedures for Submission and Review of Citizen Coin laints <br />~;oncerning Pre~Hospital Care Provided b Licensees: <br />1. A co of an written complaint regarding EM5 delivery <br />py Y <br />or billin shall be directed to the city where it is to be kept <br />g <br />on file, <br />2, The cit may forward copies of the complaint to the <br />y <br />Emer enc ~~edical Services Board for review, This board may <br />g Y <br />recommend corrective action to the City Manager. <br />G. Performance Bond; Insurance Covera e: <br />1. The ambulance operator shall furnish to the city a <br />performance bond in the amount of $500,OOD. <br />mb lance o erators shall submit to the city, upon <br />~. A u p <br />approval of license application: <br />' f irate of insurance with a thirty <br />~a~ A ce rti <br />{30~ day notice of cancellation; <br />r t i f i ca to of com rehens ive auto/general <br />tb~ Ace p <br />liability insurance with a combined single policy <br />limit of $5 million dollars; <br />~c} A certif irate of ambulance malpractice liab~.lity <br />~ Rules <br /> <br />