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<br /> <br />Now, this discussion doesn’t seem to make any sense, especially if you are the manager who <br />needs to make the decision. These people all appear to be in conflict with what they are saying. <br />There is no similarity. Who should you believe? What can you base your decision on? <br /> <br />In the consensus process, we encourage each person to express their view, and, we record as it is <br />being expressed. These are the different perceptions of the entire community. Then we take that <br />information from this group, and any other group, and write a collective statement. When we do <br />that it sounds like this: <br /> <br />(I move the story tellers to their original position and have them repeat their sentences) <br /> <br />Rob: A porcupine walked into the meadow.” <br /> <br />Kathy: “It was a warm and sunny day.” <br /> <br />Laura: “He saw another animal in the meadow.” <br /> <br />Jon: “It was a bear, an angry bear just waking up from a winter nap.” <br /> <br />Debbie: The bear growled at the porcupine when he approached.” <br /> <br />Dawn: “This frightened the porcupine, so he climbed a tree to get away from the bear. <br /> <br />Crista: There he met a female porcupine who became his mate for life.” <br /> <br />This collective statements tells the “whole story” and is inclusive of everyone views. Now that <br />you know the whole story as a manager, you can begin to take action to do something about what <br />is happening. “It sounds to me like we have an angry bear up in the meadow. We better tell <br />other humans about this to keep them away. Or, better yet, have the bear removed to a safer <br />place, so the porcupines can climb down the tree and return to their home.” <br /> <br />If We Exclude Others, We Don’t Get the Whole Story: <br /> I then remove 4 members of the <br />group. Rob is removed because he looks like a hippie, and we certainly don’t want to give him <br />any recognition. Jon is always looking for the negative in things, so leave him out. Then, Deb is <br />a member of the public, what does she know about these things? Finally, don’t include Dawn, <br />she is part of that rabid environmentalist group. So, we are left with this story: <br /> <br />Kathy: “It was a warm and sunny day.” <br /> <br />Laura: “He saw another animal in the meadow.” <br /> <br />Crista: There he met a female porcupine who became his mate for life.” <br /> 34 <br />