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Police Complaint System and Civilian Oversight Recommendations <br />personnel may need to run a records check to identify involved personnel and gather <br />other incident information necessary for the complaint categorization. If an outstanding <br />warrant is discovered during this process,intake personnel will have the discretion to <br />notify the complainant of this fact so that the warrant can be resolved without risk of <br />arrest. In situations where the complaintis of a serious nature, the fact that an <br />outstanding warrant exists will not delay processing the complaint. Similarly, if an <br />outstanding warrant for certain crimes (e.g., a violent felony) is discovered, intake staff <br />will notify police of this fact when appropriate. Procedures will be developed to provide <br />guidance for when intake staff should take more direct action on an outstanding warrant. <br />The Police Commission recognizes that records checks are a routine portion of all police <br />o <br />investigations, including internal investigations. However, as only a subset of all <br />complaints will require a formal investigation, removing a records check from the initial <br />complaint intake process significantly reduces the risk that filing a complaint will trigger <br />an arrest. Since a records check will occur if the complaint proceeds to the investigation <br />phase, public information on the complaint process should explain that as part of <br />investigating the complaint, any outstanding warrants will be identified. The language <br />should encourage people who are concerned about the possibility of an outstanding <br />warrant to access the auditor’s office to filea complaint and/or to clear their warrants <br />with the Court before filing a complaint.The actual language selected should attempt to <br />balance transparency with other values such as neutrality, open access, safety and <br />accountability. <br />Alternative Resolution to Complaints <br />The commission believes that a successful mediation program should be an integral part of the <br />redesigned complaint process. As such, commissioners have expressed a commitment to <br />modernize and expand the current program to ensure complainants are informed of the complaint <br />resolution options available to them and to maximize opportunities for alternative resolution. <br />Over the years, the department has worked with the Human Rights Program to develop a <br />mediation and advocacy program that has had a number of successes and is not significantly <br />different in its function than the model programsexamined nationally. However, there is a sense <br />that the existing program has not reached its potential and after several years in effect, may <br />benefit from an evaluation. <br />The commission supports the current practices of offering formal mediations, facilitated <br />conversations, and/or advocacy support for certain complaints to promote understanding of <br />interactions and promote respectful communication and accountability for each person’s actions. <br />The commission agreed at its May 12, 2005, meeting to appoint a task force of Police <br />Commission, Human Rights Commission, and community stakeholders to look at current <br />practices and make proposals regarding the enhancing the role of mediation and advocacy in the <br />complaint process. Specifically, the task team will determine which entity should manage the <br />mediation program and coordinate actual mediations, whether mediators should be hired on <br />contract, whether mediation should preclude the use of the regular complaint process, and how <br />community advocates may best be utilized in the process. The task teamwill include interested <br />commission members, HRC staff and volunteers, and other key stakeholders, such as <br />Community Mediation Services. <br />16 <br /> <br />