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office to carry out their duties and responsibilities under the <br />Eugene Charter of 2002 and the Eugene Code, including sufficient <br />funds to contract for external investigations. <br /> (6) The physical location of the auditor’s office shall be separate from the <br />police department, but in close proximity so as to facilitate a close <br />working relationship with others involved in the complaint investigation <br />process, and easily accessible to the public. The auditor shall have <br />complete, unrestricted and direct access to the internal affairs <br />area during office hours. <br /> (6) <br />7 It is intended that sections 2.450 through 2.456 and 2.240 through <br />2.246 will provide a system of independent oversight of the police <br />complaint process and implement section 15-A of the Eugene Charter <br />of 2002 as adopted by the city electorate on November 8, 2005. <br /> <br /> Section 2. <br /> Section 2.452 of the Eugene Code, 1971, is amended by adding <br />definitions for “Police auditor” and “Service complaint” to the list of definitions in <br />alphabetical order to provide as follows: <br /> <br />2.452 Office of Police Auditor – Definitions. <br /> Words and phrases used in <br />sections 2.240 through 2.246 and 2.450 through 2.456 have the following <br />meanings: <br /> <br />Police auditor or auditor. Police auditor or designee if authorized by <br />the auditor to undertake a certain function. <br /> <br />Service complaint. A complaint about police employee performance or <br />demeanor, customer service and/or level of police service. <br /> <br /> <br /> Section 3. <br /> Sections 2.454 and 2.456 of the Eugene Code, 1971, are amended to <br />provide as follows: <br /> <br />2.454 Office of Police Auditor – Powers and Duties. <br />(1) <br /> The police auditor is the administrative head of the auditor’s office and <br />shall: <br />(a) Oversee the operations of the auditor’s office, establish program <br />priorities and objectives, and manage the implementation and <br />evaluation of work programs; <br />(b) Develop and maintain operating procedures for the auditor’s <br />office, including protocols for handling complaints and monitoring <br />investigations; <br />Ordinance - Page 2 of 9 <br /> <br />