Item 4: Police Auditor Ordinance Revisions

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2.456 Office of Police Auditor – Complaint Processing. (1) Complaint intake. (a) Any person may lodge a complaint or commendation with the auditor’s office about the conduct of, or services provided by, a city police employee; (b) The auditor’s office is the intake center for all community complaints about police employees. City employees may choose to lodge complaints against another employee through either internal affairs or the auditor’s office. The auditor’s office shall document all contacts and complaints received from any source. The auditor’s office may refer a complainant to another department in the city or another agency that would be more appropriate to address the complaint. (c) If the city receives a claim for damages that alleges that a police employee caused the damage, a copy of the claim shall be forwarded to the auditor’s office for a determination as to whether the claim should also be classified and processed as a complaint. (dc) The auditor’s office conducts the preliminary investigation of all complaints lodged with the auditor’s office or internal affairs to appropriately classify and route the complaint and any accompanying information accordingly. The auditor has exclusive authority to classify, and route complaints as well as to and reclassify complaints. if, The auditor may reclassify a complaint if, upon further investigation and receipt of additional information that was not available at the time of intake, but before the completion of the investigation, the Aauditor finds reclassification is warranted. (e) If a complaint is received that alleges criminal conduct on the part of the employee, the police auditor shall forward the complaint and any associated information to the chief of police. (fd) The auditor’s office may determine whether a complaint is appropriate for mediation or facilitated conversation, and upon the voluntary agreement of the involved parties and approval of the chief of police, shall coordinate the resolution of such cases. 1. Mediation is an alternative to the investigation, adjudication and disciplinary process; if the parties agree to mediation, the investigation, adjudication and disciplinary process will end. 2. A facilitated conversation may, but does not necessarily, result in termination of the investigation, adjudication and disciplinary process. (ge) The auditor’s office classifies complaints that will be treated as community impact cases and provides support to the civilian Ordinance - Page 5 of 9