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complaints. The auditor may reclassify a complaint if, upon <br />further investigation and receipt of additional information that <br />was not available at the time of intake, but before the <br />completion of the investigation, the auditor finds <br />reclassification is warranted. <br /> (e) If a complaint is received that alleges criminal conduct on the part <br />of the employee, the police auditor shall forward the complaint <br />and any associated information to the chief of police. <br />(fd) The auditor’s office may determine whether a complaint is <br />appropriate for mediation or facilitated conversation, and upon the <br />voluntary agreement of the involved parties and approval of the <br />chief of police, shall coordinate the resolution of such cases. <br />1. Mediation is an alternative to the investigation, adjudication <br />and disciplinary process; if the parties agree to mediation, <br />the investigation, adjudication and disciplinary process will <br />end. <br />2. A facilitated conversation may, but does not necessarily, <br />result in termination of the investigation, adjudication and <br />disciplinary process. <br />(ge) The auditor’s office classifies complaints that will be treated as <br />community impact cases and provides support to the civilian <br />review board in its review of those cases and other cases <br />accepted by the civilian review board. <br />(hf) The auditor’s office shall provide timely updates on the status of a <br />complaint and notification to the complainant of its final <br />disposition. <br />(ig) The auditor’s office may dismiss a complaint if upon review, it <br />meets criteria that the auditor has established for such action, <br />including reporting delays and/or insufficient information from <br />which to take further action. <br />(jh) The auditor may review and process a complaint not filed directly <br />with the auditor’s office if the auditor determines that concerns <br />have been expressed about conduct of a police employee(s). <br />(ki) Except for good cause, complaints of minor misconduct involving <br />courtesy, communications, and minor rules violations that might <br />be handled as service complaints shall be filed within 60 days of <br />the incident. <br />(lj) Except for good cause, complaints of serious misconduct <br />including, for example, excessive force that causes substantial <br />physical injury, egregious acts of disparate treatment, or major <br />rules violations shall be filed within 6 months of the incident. <br />(2) <br /> Complaint Investigations. <br />(a) Except as provided in paragraph (b) of this subsection, <br />administrative investigations of complaints shall not <br />commence until after the auditor has received, classified and <br />routed the complaint. The investigation shall commence <br />Ordinance - Page 5 of 8 <br /> <br />