Item 2A: Approval of City Council Minutes

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Mr. Zelenka indicated he also was surprised by the Attorney General’s response. He asked if the CRB had requested legal advice from the City Attorney. Mr. Gissiner said he had that discussion with the City Attorney and for him it was a matter of who made the decision about whether a matter was of significant public interest. He said neither the Attorney General nor the District Attorney would make that determination, leaving it to either the CRB or the Police Auditor. He found it odd that such a determination of State law was left to the local governing body. Mr. Zelenka asked if there was a role for the City Council in that process. Mr. Gissiner said the law delegated that decision to the CRB in matters related to its area of jurisdiction. He intended to work with the City Attorney and Police Department to develop procedures that were aligned with the City’s ordinance. City Manager Jon Ruiz commented that the subject of personnel records was a complex issue and the City Attorney, Police Auditor and Police Chief were engaged in discussions that he hoped would result in a common agreement on how those records were handled. Mr. Poling cited the letter from the Attorney General and pointed out that Mr. Kroger had not indicated he was unwilling to assist the CRB; he was prohibited from doing so by State law. He asked if developing a separate rapid response process for some customer service complaints would require a change to the City Charter. He was concerned that any change to the police auditor system could result in a community backlash. Mr. Gissiner said he did not think a change to the charter would be required; it would simply establish a speedier operational process for handling certain types of complaints. It was his intent to establish a central coordinating point for processing customer service complaints instead of routing them to different supervisors for response. Ms. Piercy agreed with the need to quickly respond to customer service complaints. B. WORK SESSION: Council Goals Mr. Ruiz said the goal of the work session was to adopt outcome statements that could be used to develop specific measures and strategies to carry forward to a community dashboard that would engage the public in an ongoing dialogue about the City’s performance. He introduced Terrie Monroe, City Manager’s Office, to present the information. Ms. Monroe stated that the council’s discussion of goals at an earlier meeting had helped to inform the development of outcomes for each of the council’s five goals. She explained that each outcome would have associated strategies and measures to track progress. She said draft measures would be tested with community members to assure they were relevant to the outcome, understandable, and provided the desired information about progress toward the outcome. She expected that proposed strategies and measures would be presented to the council in June 2010. She illustrated how outcomes and measures would be used to create a dashboard on the City website that allowed citizens to monitor the City’s performance, access information they found most relevant and provide feedback. She reminded the council of the five issues derived from Eugene Counts that crossed multiple goal areas: downtown, public safety, jobs and economic development, communication between the City and the community and alternative transportation modes. The community survey identified the following as the most important problems facing Eugene: unemployment, downtown issues, homelessness, the economy and crime. Mr. Ruiz asked the council to indicate whether each of the proposed outcomes was acceptable as stated or suggest modifications to the language. Goal: Safe Community ? Decreased property crime MINUTES—Eugene City Council April 26, 2010 Page 2 Work Session