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complaint. The division manager or his/her designee shall respond to the employee in <br />writing within 10 days of the meeting. <br />Step 3 <br />If the complaint is not resolved, within 10 days following the response at Step 2, the <br />complaint, along with all pertinent written information, may be submitted to the <br />department executive director with a copy to the Human Resources Director. The <br />department executive director or his /her designee and the Human Resources Director <br />or his /her designee should meet with the employee with 10 days of the receipt of the <br />written notice. The department executive director shall render a decision within 10 <br />calendar days of the meeting. <br />Step 4 <br />If the department executive director's decision does not re I e complaint, it may be <br />submitted, along with all pertinent written information, to they i ,I' �nager within 10 � <br />calendar days following the Step 3 response. The City Mana r hoose to hear <br />al <br />the complaint, may designate another City m IlI hear th� ' I Iktpl&oor may refer <br />the complaint to an independent neutral third partyfa prupriate The City Manager or <br />his /her designee should meet with the employee witt n 30-" bf the4eceipt of the <br />written notice to review the facts of the complaint. TheCity Manager or designee shall <br />respond to the employee in writing ithin .,10 days of the meeting. The decision of the <br />City Manager is final. 1 4 <br />Any or all time limits specified'in 'th"d"compOnt procedure may be waived by mutual <br />consent of the parties. The employed" i rthe City may request an extension of time. <br />Such request will not be arbitrarily den Failure to submit the complaint in <br />accordance with these time limits without "�I� i ivcr will constitute abandonment of the <br />complaint. Failufe by the City to submit a r� within the specified time without a <br />waiver will allow � j IIp f,,gployee to move the mplaint to the next step. <br />IMPORTANT NOT III " " "° �� li i ' <br />If an employee's co klam�invo tan alleged violation of the City's Respectful Work <br />Environment policy inc iding harassment and discrimination, Workplace Violence policy <br />or an allegation of supervisory misconduct, the employee should contact a management <br />employee in Human Resources Division immediately. <br />For Represented Employees, see Appropriate Collective Bargaining Agreement Links: <br />AFSCME: Appendix G <br />Americans with Disabilities Act Policy <br />Respectful Work Environment Policy <br />Complaint Process for Respectful Work Environment and Americans with Disabilitv Act <br />Policy <br />Employee Records and Personnel Files Polic <br />Workplace Violence Policy <br />