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<br />Disciplinary Action for Sustained Specific Allegations** <br />17 <br />18 <br />16 <br />14 <br />12 <br />9 <br />10 <br />8 <br />5 <br />6 <br />4 <br />3 3 <br />4 <br />2 <br />0 <br /> <br />conclusion of the investigation. However, the <br />numbers are included here because the likely result of the investigation appeared to be sustained <br />allegations and discipline. <br /> <br />** The grievance process resulted in one instance of documented counseling being changed to coaching, <br /> <br /> <br /> <br /> <br />Service Complaints and Surveys <br />Service complaints, policy complaints, and inquiries are handled in a different manner than allegations <br />performance or demeanor, customer service and/or level of p <br />service complaints are referred to the supervisor of the involved officer(s) for follow up with both the <br />complainant and the involved officer(s). The supervisor will write a memo detailing their review of the <br />25 <br /> <br />