HomeMy WebLinkAboutCCMinutes - 10/25/04 WS MINUTES
Eugene City Council
Work Session
McNutt Room--Eugene City Hall
October 25, 2004
5:30 p.m.
COUNCILORS PRESENT: George Poling, Scott Meisner, Nancy Nathanson, David Kelly, Betty
Taylor, Bonny Bettman, Gary Papd, Jennifer Solomon.
Mayor James D. Torrey called the meeting of the Eugene City Council to order.
A. ITEMS FROM MAYOR, COUNCIL, AND CITY MANAGER
Mayor Torrey solicited items from the council.
Mr. Meisner said he attended Eugene Library Foundation member Tom Wiper's funeral service earlier that
day at First United Methodist Church. It had been a moving service. He thanked Council Coordinator
Lynda Rose for drafting a sympathy letter to Mr. Wiper's family on behalf of the council, and thanked the
councilors for signing the letter.
Ms. Nathanson had no items.
Mr. Poling reported that he and Mr. Pap~ attended the recent dedication of Bertha Holt Elementary School.
He commended the good behavior of the children in attendance, who sat on the floor attentively throughout
the entire ceremony, and noted that several members of the Holt family had been in attendance. He thanked
School District 4J for inviting him to the dedication.
Ms. Bettman said she consistently raised concerns about money available for preservation and maintenance
being spent on other transportation projects, and she recalled that the council agreed to focus its metropoli-
tan planning organization dollars on preservation and maintenance. She had opposed the Friendly-Monroe
bicycle project at the Metropolitan Policy Committee because of that policy; the mayor supported it. The
project, which was in her ward, appeared to consist of little more than signage. Ms. Bettman asked about
the source of the local match, and why the project, which was originally allocated $240,000, now was
allocated $175,000. She asked what happened to the rest of the money, and questioned the use of funds at a
time the council was discussing creating a new transportation maintenance fee.
Ms. Bettman asked when the new Community Task Force would receive the racial profiling task force
report. She also asked about the date of the Human Rights Commission (HRC) meeting when the
homelessness update would be presented, or if the council could receive a similar update. City Manager
Dennis Taylor indicated he would follow up.
Ms. Taylor had no items.
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Speaking to Ms. Bettman's information request, Mr. Kelly said the HRC had, as part of its work plan
development, discussed the issue of homelessness but he was unaware of any presentation being planned.
He reported that there was an HRC work group looking at the intersection between mental health issues and
homelessness.
Mr. Kelly reminded the council that the Human Rights Commissioners had established council contacts, and
asked the councilors to return phone calls from their commission contacts because they were often seeking
council input on particular human rights topics.
City Manager Dennis Taylor had no items.
Mayor Torrey noted the controversy surrounding the proposed Santa Clara Park, and said if the public did
not want a regional park in that area he wanted to ensure that the council had a sense of that soon so that
planning could begin for a park in another location to serve the neighborhood. City Manager Taylor
indicated he would follow up.
Mayor Torrey said he attended a Local Officials' Advisory Committee meeting and it was made clear to
participants that Governor Ted Kulongoski's office would not request new taxes for operations, mainte-
nance, and preservation from the State legislature. He said the council should be prepared to act on its own
to maintain local roads.
B. WORK SESSION: An Ordinance Amending the November 1999 Street Classification Map
Adopted by Ordinance No. 20181 to Designate Collector Streets in the Crest Drive Neighborhood
City Manager Taylor recalled that when the council last discussed the item, it directed staff to do further
outreach to the neighborhood residents potentially affected by the designation of collector streets in the Crest
Drive neighborhood. He said Public Works staff was present to discuss that outreach and the recommenda-
tions of the Planning Commission.
City Engineer Mark Schoening was present for the item. He introduced Gary McNeel of the Transportation
Division and Rick Satre of Satre & Associates, who was retained by the City to assist with a public
outreach effort to neighbors of the Crest Drive area because of his firm's expertise and independent status.
Mr. Schoening reviewed the history of the issue, recalling that in 1999 the Planning Commission forwarded
a Street Classification Map to the council. That map classified all streets in the city with the exception of
the Crest Drive area. The commission recommended the council direct staff to conduct a transportation
study in the area before further action was taken. That study had been done. In April 2004, the commission
reviewed the results of the study and recommended that portions of Friendly and Crest streets, and Storey
and McLean boulevards be classified as neighborhood collectors. Mr. Schoening reminded the council that
in April 2004, it directed staff to perform additional public outreach to the neighborhood regarding the
recommendation.
Mr. Schoening briefly discussed why the City had classifications, saying a hierarchy of streets provided a
framework for the comprehensive transportation system serving all modes of travel. The City employed a
matrix based on five criteria to classify streets. Those criteria were quantifiable, measurable criteria,
including such things as average daily traffic, modes of travel on a street and whether existing or planned,
the length of a street, the spacing between parallel streets of like classification, and the connectivity to streets
MINUTES--Eugene City Council October 25, 2004 Page 2
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with similar or higher classification. He acknowledged that judgment was involved in applying the criteria,
particularly in situations where streets had yet to be constructed.
Mr. Schoening reviewed the formats of the two public meetings held with area residents.
Mr. McNeel discussed the informal meetings held with residents, during which residents asked City staff to
review their traffic study. Staff met with a neighborhood subcommittee and reviewed the study, which was
well-done and used sound methodology. Staff had done a walkabout of the area with residents to discuss
improvements and how they fit with the landscape.
Mr. McNeel said the residents' traffic study provided good data on only a few of the items the City's matrix
considered. The study examined traffic volumes, peak periods, and included some intense origin/destination
studies. He said some of the entry points used in the study were not considered entry points into the
neighborhood by staff because they were mid-point entrances to part of the neighborhood.
Ms. Solomon arrived at the meeting.
Continuing, Mr. McNeel said that the study's conclusions were not significantly different from those
reached by the City's study, and in fact reinforced that study. However, the neighborhood's analysis of the
results differed from staff's. The residents believed there was a lot of through traffic using neighborhood
streets. However, through traffic uses any interconnected street network, and through traffic was a large
component of many areas in the community, particularly at the urban fringe. He said the residents
concluded that if they could eliminate through traffic, the streets would not need to be classified as
collectors. However, it was very difficult to change drivers' behaviors; if they were using the streets through
the neighborhood, there was a good reason for that, and that could not be easily changed.
In regard to the future street designs, Mr. McNeel said that like the residents, staff also wished to preserve
the trees and open drainages in the area and to retain the narrow streets to calm traffic. The Crest Drive
Transportation Study, included in the agenda packet, discussed context sensitive design, which was intended
to accomplish those goals. Staff proposed to take a context-sensitive approach to the area in question.
Mr. McNeel acknowledged that the City continued to receive feedback that it had not responded to all the
residents' issues, and he said he would like to know what the City failed to respond to.
Mr. Schoening discussed what happened if the streets were classified as local streets rather than as collector
streets. He said the streets under consideration now serve as the primary access routes for emergency
response to the area and would continue to do so regardless of classification. Traffic calming options were
affected by those emergency services. The streets would be the primary routes for snow removal and ice
sanding and Lane Transit District buses would still travel down Crest Drive and Storey Boulevard. The
streets would continue to collect traffic from the neighborhood and carry it Willamette Street, 28th Avenue,
and Chambers Street. Future street improvements for either classification would be initiated by either
property owner petition or council action. The street design process would be context- sensitive regardless
of the classification. Mr. Schoening said the street design was likely to be the same in either case; the
difference between classifications was the City's assessment policies and the funding sources.
Mr. Pap6 arrived at the meeting.
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Mr. Schoening agreed with Mr. McNeel that public input did not result in a change to the scoring on the
City's street classification matrix. He said the design workshop was the first step in the context-sensitive
design process. Staff would use that work when it began to work on any street design.
Mr. Schoening said that those residents who provided input to the City generally wanted the streets
classified as local streets. He called the council's attention to a summary of the common ground reached
between the City and residents, which was included in the agenda packet.
Mayor Torrey solicited council comments and questions.
Ms. Taylor said for many residents, cost was not their major concern about the classification of the streets.
She asked about the difference in the cost to abutting properties between making the same improvements to
a local street as to a collector street. Mr. Schoening said the entire cost of a local street was assessed to the
adjoining properties; in the case of a neighborhood collector, the first ten feet of pavement width was
assessed to adjoining properties. In the case of a 20-foot street, the amount would be the same. Ms. Taylor
suggested residents would not save any money by having the streets designated as a collector. Mr.
Schoening said not necessarily.
Ms. Taylor noted residents' interest in more stop signs, which she supported. She asked if the streets'
designation as collector streets would preclude the potential of a path rather than a sidewalk, and ditches
rather than gutters. Mr. Schoening said no. Ms. Taylor asked what the City gained by designating the
streets as collector streets. Mr. Schoening said there were more viable funding sources for collector streets,
such as federal funding. Ms. Taylor asked what good the other funding did if the property owners paid for
the pavement. Mr. Schoening said the funding could pay for the City's share of the cost of the project,
including the cost of intersections and street improvements along comer lots and undeveloped frontages
greater than 100 feet.
Ms. Taylor asked if stop signs placed every three blocks would discourage drivers who lived outside the
neighborhood from using the streets. Mr. Schoening said that was not what was found in actual practice.
When stop signs were not warranted, drivers simply roll through them and they have no effect.
Mr. Meisner said residents appeared to be less concerned about assessments and more about the design and
classification of the street and what the future holds in terms of the consequences of the classification. He
said the City spent considerable money improving 6th and 7th avenues and the Chambers Connectors so that
residents will use those roads to reach the River Road/Santa Clara area, and installed stop signs at various
locations in his neighborhood to discourage through traffic. That had not stopped traffic from going through
the neighborhood. He averred that 1st Avenue was not accessible to neighbors ~at all" during early morning
and evening hours. Mr. Meisner said he had talked about the problem with the Public Works Department
but it had not been interested in slowing methods such as traffic calming, stop signs, or signals because 1st
Avenue was a major collector. The classification did make a difference over time.
Mr. Meisner understood the concerns of the neighborhood. He indicated he was not satisfied with any of the
three options before the council. He did not think any of the options satisfied the needs of either the City or
the neighborhood.
In response to the questions of Ms. Taylor, Mr. McNeel said that the City had spent a lot of money on
traffic calming, and much of that was retrofitted to an existing situation. The retrofits were expensive and
difficult to do. He said that traffic calming was eligible for systems development charge revenues, but only
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on neighborhood collectors. Any traffic calming on local streets was paid for through assessments to
adjoining property owners.
Mr. Pap6 commended the staff materials and applauded the City and neighborhood residents for trying to get
together on a solution.
Mr. Pap6 asked for more information about the traffic study conducted by the neighborhood. Mr. McNeel
said the neighborhood study focused on several access points to the streets in question and analyzed the
destination and origin of those trips using a license plate survey. However, the problem was that the study
area was smaller than the actual neighborhood itself, meaning there were internal trips that were counted as
external trips. However, that was not a major issue for the City. Mr. McNeel noted that the hourly peak
period volumes in the neighborhood study were almost identical to the City's, suggesting the two studies
were quite similar.
Mr. Pap6 asked about comparative travel times. Mr. McNeel said the residents picked a destination that
may or may not be the appropriate destination. In terms of travel demand and where vehicles were likely to
be going, he believed a vehicle at the Chambers Drive and Lorane Highway intersection with the option of
going down 28th Avenue to the east or south through the neighborhood was likely to use 28th Avenue because
it was recently repaved and there was no impediment to movement. In the case of those residents who chose
to drive over a heavily potholed street, it was likely they were going to the South Willamette Post Office and
Albertsons, and all of those trips would realize significant distance and time savings by using roads through
the neighborhood.
Mr. Pap6 recalled his request for information about other neighborhoods on the periphery of the community
that lacked collector designations. Mr. McNeel said there were no others. He noted other areas at the
periphery of the community where streets had been designated as collectors for future purposes.
Mr. Pap6 agreed with Mr. Meisner that the residents did not seem concerned about assessments at this time,
but suggested that could change when assessments were actually under consideration.
Mr. Poling referred to the study, which indicated the need for collector status is ;;at the margin." He asked
what that meant. Mr. McNeel said the ranking in the City's matrix came out to be split between a 5 or 6
depending on travel demand assumed for the link. He emphasized that the reference was to a missing link.
Mr. Poling referred to an article in that days' edition of The Register-Guard and asked if the City Engineer
could determine design standards for unclassified streets. Mr. Schoening said the code allowed the City
Engineer to determine the street classification for an unclassified street for assessment purposes.
Mr. Poling asked if there was a significant difference in design of the street if designated a collector versus a
local street. Mr. Schoening said no. He believed the design could be worked out with the residents. Mr.
Poling asked if there was a standard blueprint for a neighborhood collector dictating the elements of the
street. Mr. Schoening said yes, but through the context-sensitive design process, those elements could be
changed.
Mr. Poling said that the label of the street appeared to be the sticking point as the designs for either a local
street or a neighborhood collector street in this area would essentially be the same. Mr. Schoening
concurred.
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City Manager Dennis Taylor noted that due to the funding sources available, street improvements could also
be done more quickly if the streets were classified as collectors rather than classified as local streets. He
said that the neighborhood had trust issues, and he thought it would be best if the design could be established
soon and the project funded and implemented to ensure that subsequent staff and councils did not try to
change it.
Ms. Bettman thought the context-sensitive design standards were a good idea and she hoped the Crest Drive
neighborhood could be a test case.
Ms. Bettman said that in spite of all the work the neighborhood has done, the staff recommendation
regarding the street classifications remained unchanged. She understood why the neighborhood was
skeptical about the City's future intent because she had a bad experience working on a transportation project
with the City herself while serving as a neighborhood organization chair. She preferred to focus on how the
City could get to a level of comfort for the affected property owners. Ms. Bettman thought the City could
move traffic and emergency vehicles through the neighborhood and accommodate pedestrians and bicycle
safety while protecting property values.
Ms. Bettman asked about the percentage of through traffic using the streets in question as opposed to
internal neighborhood traffic. Mr. Schoening responded that like in other areas of the community, the City
did not consider through traffic, but rather considered average daily traffic. A study of the through traffic
would be a much more extensive and expensive process.
Mr. Kelly thought there was an ultimate value from a system and funding standpoint to designating some
streets in the neighborhood as collectors, but he shared Mr. Meisner's discontent with the three options
before the council. He was not ready to designate the streets as collectors at this point because of the trust
issue. He found Ms. Bettman's comments about her experience to be instructive. Mr. Kelly said staff
stated the street design would be the same whether local or collector, but given the atmosphere in the
neighborhood he did not blame the neighbors for saying ~prove it." The City had not reached the point of
classifying the streets yet.
Mr. Kelly noted the draft administrative rules associated with the design standards were yet to be provided
to the council. He suggested that it would be more practical and appropriate for the City to first get the
context-sensitive design standards to the public for review and comment and then for the council to adopt
them. That would create an official approach to street improvements.
Ms. Nathanson believed that the neighborhood in question represented an aberration, not the rule. She
pointed out that the City had completed its Street Classification Map with the exception of this area. She
believed a street classification was an acknowledgement of reality. Ms. Nathanson asked if the City had
ever ~turned back the clock" and decided a street that was functioning by objective criteria as a collector
street should be reclassified as a local street. Mr. Schoening could not recall such an instance. Mr. McNeel
noted that during the 1999 study, staff had decided against identifying a collector in the vicinity of Orchard,
Villard, and Walnut streets because of the peculiar street configuration of the three streets directly parallel to
each other. In another case, the matrix values for Garden Way indicated a designation of minor arterial, but
the street was deliberately classified as a major collector to deemphasize the route for large traffic volumes,
and the City did so by designating Commons Drive and Kinsrow Street as neighborhood collectors and
included design options to give residents a choice of routes to use.
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Ms. Nathanson did not think the City had alternatives in this area as it did in the Garden Way area given the
neighborhood topography. She did not think the City had the ability to change reality in this case. Motorists
had no other routes to take.
Ms. Nathanson agreed with Mr. Poling that the council was discussing labels rather than actual street
improvement projects.
Mayor Torrey agreed with Mr. Kelly that the City was not ready to go forward. He wanted the council to
consider the issue in terms of what it wanted to achieve in the neighborhood. The City should design what it
wished to achieve, and find a solution that allowed for that. If the City did not currently have the rules and
regulations to achieve the design, it could change them, and the council could change the assessment criteria
in a way that allowed the City to take access to different sources of funding. Mayor Torrey said such
changes should not be pursued frivolously, but the neighborhood was unique and the issues worthy of
further review. He commended staff for its work with the neighborhood.
Mayor Torrey solicited a second round of council comments and questions.
Ms. Bettman maintained that the streets in question met all the standards for exemption in the Arterial and
Collector Street Plan. She believed the council could already affect the street design, and could choose not
to pursue the plan amendments. Given the neighbors were willing to be assessed for a local street, the City
could then move easily move forward with a local street design that met the criteria for safety and mobility.
She thought that would be the best approach.
Ms. Bettman asked Mr. McNeel to discuss the other criteria on the matrix and their significance. Mr.
McNeel said that connectivity was one of the most important criteria. Each road in question carried a
significant amount of traffic from small local streets and placed it out onto the arterials. He noted that
McLean Boulevard was not raised as a topic of concern, and he suspected that was because it was fully
improved to City standards already; all that was changing was the classification. Mr. McNeel said that
McLean Boulevard gathered a considerable amount of traffic from the area between Lorane Highway and
McLean Boulevard because most of those streets did not connect to Lorane Highway and tended to shed
traffic downhill. Those streets that collected to Lorane Highway tended to carry traffic down the hill rather
than up the hill because that way was more out-of direction. The road also carried considerable traffic to
Chambers Street and 28th Avenue, but it was not much different from the other streets in question. Other
criteria include spacing between similarly designated streets and the length of the segment.
Speaking to the issue of the length of the segment, Mr. McNeel said that could be more than the street
segment in question, and really needed to be considered as the route. In regard to spacing between similarly
designated streets, Mr. McNeel pointed out a perfect grid would have equally spaced collector streets, but
there was no perfect grid in the south hills. For that reason, one has to do some meandering, and staff
concentrated on the segments that people actually used, which made the issue of average daily traffic
important. Travel demand would seek the least line of resistance.
Ms. Bettman, seconded by Mr. Kelly, moved to extend time for the item by six minutes.
The motion passed unanimously.
Mr. Kelly agreed with the remarks of Mayor Torrey. He said the City should design what the council
wanted to achieve for the neighborhood. For that reason, he did not think the council needed to amend the
map now.
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Mr. Kelly asked staff to respond to the following questions when the council next considered the item: 1)
when could the City Council expect to see the context-sensitive street design standards to be added to the
Arterial and Collector Street Plan; 2) how the streets under consideration scored against the matrix; 3) why
Crest Drive and Storey Boulevard were being proposed for reclassification; and 4) a citation on why stop
signs would not change driver behavior.
Mr. Pap6 asked if traffic studies had been done for Garden Way following the improvements. Mr.
Schoening said no, as the improvements were only recently completed. Staff usually waited for a couple of
months to pass before doing such a study.
Mr. Pap6 suggested that the City produce design standards for the neighborhood in question and then the
council could address the trust issue by passing an ordinance specific to the area and referencing the
neighborhood association. He questioned if that would have an effect on financing. Mr. Schoening
questioned why the City would want to limit an ordinance to the area in question as there may other
neighborhoods where such an approach may be appropriate. Mr. Pap6 said that perhaps it would be the
start of a new paradigm for how the City addressed such issues.
Mr. Pap6 said that trust was achieved through consistency. He believed the council needed to proceed with
the caution. Although he did not think the council needed to amend the plan at this time, it needed to do so
at some time because the rest of the community was following the issue.
In response to a question from Ms. Taylor regarding the types of traffic calming that could be used on steep
collector streets, Mr. McNeel said the City could use speed tables in the form of raised intersections or
raised crosswalk and bulb-outs and chicanes to shift traffic horizontally. He said that the City would not be
able to use all the options contained in the Arterial and Collector Street Plan, such as diverters and speed
bumps, because it was unlikely they would be supported by the emergency services providers.
Ms. Taylor suggested the council could shift the priority of any local street improvements in the area to
ensure that improvements were done earlier than otherwise. Mr. Schoening concurred.
Ms. Taylor indicated her concurrence with the remarks of Mayor Torrey.
C. WORK SESSION: Information Technology Strategies and Issues
Information Services Director Randy Kolb provided a presentation on key strategies and issues related to
information technology at the City of Eugene. Among the key strategies that Mr. Kolb emphasized were the
City's information technology partnerships with other agencies, its investments in e-government, its
investments in automated business systems, document production and distribution services, the AIRS (Area
Information Records System) public safety and justice record system, and various projects funded by the
City's telecommunications tax. Mr. Kolb noted the challenges facing the division in the form of adequate
funding, the AIRS conversion to newer technology, the expanded access to data but increased risk created
by less secure wireless technologies, the potential of additional legal challenges to the City's telecommunica-
tions tax, and the anticipated Congressional review of the 1996 Telecommunications Act.
Mayor Torrey solicited council comments and questions.
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Mr. Kelly commended the increasing number of City applications that were now available on line and the
progress that had been made toward e-government.
Regarding the list of proposed telecommunications projects, Mr. Kelly noted the development of criteria
guiding expenditures in 1997, and said while the list of projects was good, he proposed that the council
revisit the criteria soon given the amount of money in the Telecommunications Fund and the time that has
passed. He asked when that discussion could occur. City Attorney Glenn Klein recommended that the
council await the outcome of the petition for reconsideration made to the federal Ninth Circuit Court of
Appeals in the Qwest v. Portland case. That could happen in the next two or three months. If that happens,
the case would be returned to the courts. He recommended the council discuss the criteria in the spring.
Mr. Kolb noted that staff supported a council review of the criteria.
Mr. Kelly asked if the criteria were adopted by the council. Mr. Klein recalled that the criteria were staff-
proposed and reviewed and approved by the Council Committee on Telecommunications. Ms. Nathanson
concurred. Mr. Klein said the criteria were developed in conjunction with the telecommunications ordinance
because of a need to create a nexus between the funding and the projects, as required by Ballot Measure
47/50.
Mr. Kelly said he had heard a constituent complaint that different areas on the web site have different
designs and navigation styles. He asked if there was a project underway to change that. Mr. Kolb said yes,
the City was conducting a Portal Project to achieve a more uniform look and feel.
Ms. Solomon suggested the potential of having bi-weekly polls on various City issues on the City's web site,
noting there were mechanisms to prevent double-voting. Mr. Kolb said that the City's portal would be
capable of hosting such polls, and agreed there were ways of guaranteeing people only voted once. He said
he would follow up on the suggestion with staff.
Ms. Taylor asked if the telecommunications tax revenues could be transferred to the General Fund. Mr.
Klein indicated there were restrictions on the funds, but he would have to do more research to answer fully.
Ms. Taylor asked about the relationship of the telecommunications project list to the Capital Improvement
Program, which was listed on page 33 of the agenda packet as an origin for projects on the list. Mr. Kolb
said staff reviewed various plans to determine where needs might exist, and that included the Capital
Improvement Program. He cited undergrounding of utilities as an example of such a project.
Ms. Taylor wanted to transfer some of the revenues from the Telecommunications Fund to the General Fund
so they could be used where most needed.
Ms. Taylor asked if the Library, Recreation, and Cultural Services Department voice response system would
mean the elimination of all human contact. Mr. Kolb said no, it would merely serve as another avenue for
patron access. Patrons would have an option as to how they wished to reach services, whether in person, on
the web, or over the telephone. The choice was the patron's. Ms. Taylor said it appeared to be another way
of irritating people.
Ms. Bettman agreed with Mr. Kelly about the need for the council to reconsider the criteria. She said the
project list contained many valuable projects, but she believed there were one or two projects on the list that
did not meet the criteria, such as the selective undergrounding of utilities. She also opposed the City's new
cable program, ;~Working City," which she termed an ;;unentertaining commercial" for the City of Eugene,
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and suggested that more advisory committee meetings, town hall meetings, and neighborhood organization
meetings be cablecast instead. She wanted the projects to reflect the council's priorities.
Ms. Bettman encouraged staff to revise the mission statement or operating principles to reflect the overriding
objective that all public information should be easily accessible to the public. Mr. Kolb concurred.
Mr. Pap6 determined from Mr. Kolb that the telecommunications revenues were to be spent on new
telecommunications-related projects. Mr. Pap6 asked if that could be changed before spring. Mr. Klein said
he would have to get back to him on that question.
Mr. Pap6 endorsed staff's work on the portal project. He determined from Mr. Kolb that work on enhancing
access to council meeting packets was in progress.
Ms. Nathanson said e-government was difficult to accomplish, and she was very interested in what staff was
doing. She said that more demands were being placed on local government and people wanted access to
information more often and they wanted to have more choices about how to do so. That left the question of
how to provide more choices and services in a time of limited revenue. Given population growth, the City
had to do more with the same amount of money. She shared Ms. Taylor's concern about the lack of human
contact, but was more comfortable it was one of many options as the City tried to be responsive to growing
service demand.
Ms. Nathanson said she was eager to see more progress in getting important and informative staff reports
placed on the web. She believed that would assist in reducing the amount of time staff had to spend in
responding to questions.
Mayor Torrey adjourned the meeting at 7:25 p.m.
Respectfully submitted,
Dennis M. Taylor
City Manager
(Recorded by Kimberly Young)
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