HomeMy WebLinkAboutLane County Shelter Feasibility Study- Final Report PresentationLANE COUNTY PUBLIC SHELTER
FEASIBILITY STUDY:
FINAL REPORT PRESENTATION
Technical Assistance Collaborative
January 22, 2019
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Presentation Overview
1.Background & Methodology
2.Assessment of Current System
3.TAC Recommendations
4.Implementation-Next Steps
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BACKGROUND &
METHODOLOGY
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Background & Methodology
■TAC began work in March of 2018
■Methodology:
–Data & Information Collection
–Stakeholder Interviews & Meetings
–Analysis & Assessment
–System Map Development
–Recommendations & System Modeling
–Final Report
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ASSESSMENT OF
CURRENT SYSTEM
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Assessment of Current System
■High number of Unsheltered
–Single Adults account for 83% of homeless population
and 89% of unsheltered population
–2018 PIT Unsheltered: 53% CH, 38% SMI, 30% SUD
■System Capacity Issues
–Limited Street Outreach, Limited Diversion, No low -
barrier shelter beds, Inefficiencies in CES, Under-
Utilization of Existing Resources, Limited Tenancy
Supports
■External Challenges
–Demographics, tight rental market, high number of
newly homeless
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TAC
RECOMMENDATIONS
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10 Key Recommendations
1.Expand & Better Coordinate Outreach
2.Expand Diversion & Rapid Exit Services
3.Expand & Better Coordinate RRH
4.Create additional PSH & Increase Utilization
5.Implement Effective Move-On Strategies
6.Expand & Increase Utilization of Tenancy Supports
7.Increase Effectiveness of Coordinated Entry
8.Create Centralized/Coordinated Landlord Management
9.Training of Best Practices
10.Add Low -Barrier Emergency Shelter
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Expand & Better Coordinate
Outreach
■Minimum of 5 FTE Outreach Workers & 1 FTE Outreach
Coordinator/Manager
■Redesign to coordinated system-wide approach with
Outreach connected to CE, ES, and other housing
opportunities
■Increase use of mobile technology with HMIS and other data
gathering capabilities
■Create annual flexible fund to assist in outreach provision
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Expand Diversion & Rapid Exit
Services
■Add 6 FTE Diversion Specialists & create fund for diversion
financial resources
■Diversion Specialists should be located at ES and other crisis
service centers at key times of day/week
■Financial Assistance should be highly targeted with detailed
protocols for distribution
■System -wide diversion training for direct care practitioners
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Expand & Better Coordinate
RRH
■Use RRH Resources as a system-wide intervention not constrained
to any one provider
■Create system-wide written standards & expectations focused on
highly vulnerable HHs and flexible, progressive financial
assistance
■System -wide landlord outreach & relationship management
■Robust training & expectations on Housing First Model
■Incorporate four dimensional tenancy supports
■Consider additional funds to serve additional HHs and promote
private market rental connections
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■Add 350 new PSH units through new development or
through tenant-based and project-based subsidies
■Increase utilization of existing PSH resources
■Require all PSH referrals conducted through CES to ensure
most vulnerable are served
■Ensure proper training and tenancy supports in place
■Ensure provider coordination with system-wide landlord
outreach & relationship management
■Focused effort to leverage reasonable accommodations
■Consider Increase of PHA Payment Standard
Create additional PSH & Increase
Utilization
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Implement Effective Move-On
Strategies
■Identify opportunities in PHA portfolio and other subsidized
multifamily developments for move-on units (tenant-based or
project-based)
■Develop process for identifying and transitioning households
from CoC and other funded PSH into Move-on units
■Ensure mechanism for tracking units and maintaining tenant
housing stability
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Expand & Increase Utilization of
Tenancy Supports
■Ensure providers are able to effectively provide and bill for
tenancy supports
–As part of proposal/application review, consider the
level of services provided (pre & post tenancy)
–Housing First approach with services offered focused on
obtaining and maintaining housing
■Require system-wide training & capacity development on
service delivery & best practices
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Increase Effectiveness of
Coordinated Entry
■Ensure all dedicated homeless units participate in CE
■Add 2 county -level FTE assessors with walk-in and phone capacity
■Create strong housing navigation systems with 2-3 FTE navigators
■Use single CWL for PSH & RRH
■Implement phased assessment approach
■Establish case conferencing process among outreach, navigators
and other CE staff
■Ensure coordination of CES and other system-wide activities
(outreach & landlord engagement)
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Create Centralized/Coordinated
Landlord & Housing Partner
Management
■Add 2 FTE Housing Partner Coordinators
■Establish a By -Name Landlord Management Tool
■Implement Housing Partner Handbook outlining basic
expectation of housing providers
■Hold quarterly service provider & landlord case conference
system
■Use effective marketing and social media strategy to recruit,
inform, and highlight strong partnerships
■Create risk mitigation fund
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Training of Best & Promising
Practices
–Housing First, Progressive
Assistance, and Client Choice
–Rapid Re-housing Practices
–Coordinated Entry
–Tenancy Supports & Case
Management
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-CoC Start Up Trainings
-HUD Webinars
-SSVF Training & Materials
-New Staff Orientation
-SOAR
Establish a training and professional development protocol
Add Low -Barrier Emergency
Shelter
■Develop new year-round low -barrier emergency shelter to serve 75
people nightly targeted to unsheltered single adults
■Should incorporate attributes of current navigation center models
■Shelter Considerations:
–Land/Property Used
–Location
–Shelter Structure: lay-out/design, accessibility, cost
–Operations: Principles, Hours, Population, Services, Dedicated
Housing Resources, Staffing Structure, Evaluation &
Performance Measurement
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Impact of Recommendations
■A low -barrier emergency shelter alone will not decrease overall literal
homelessness among single adults
■System -wide changes are necessary to have a noticeable impact on
unsheltered homeless population
■TAC system modeling:
–If no changes occur across system, homelessness among single
adults (sheltered and unsheltered) will continue to rise
–With addition of 75 low -barrier ES beds, unsheltered single adult
population will drop minimally and overall homeless will continue
to increase
–With addition of ES beds and implementation of system-wide
recommendations, there is potential to dramatically reduce
unsheltered population within a 3-year timeframe
Next Steps for Implementation
■Identify Implementation Team including one person
responsible for coordination of overall effort
■Outline specific action steps/tasks, responsible entities and
timeline to achieve each goal/recommendation
■Create internal tracking mechanism of progress and provide
quarterly updates to appropriate parties
■Focus on moving effort forward and avoid getting stuck on
process
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Action Plan Template
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QUESTIONS AND
DISCUSSION
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Motions to Consider
1.Approve the Technical Assistance Collaborative Report.
2.Direct the City Manager to work with the County
Administrator to establish by May 1, 2019, a framework
and plan for implementing the recommendations in the TAC
report.
3.Establish a steering committee to provide feedback during
development of the implementation plan, with the steering
committee comprised of; two elected officials from each
jurisdiction; the Lane County Administrator and the Eugene
City Manager; and, two representatives from the Poverty &
Homelessness Board.