HomeMy WebLinkAboutItem A: Neighborhood InitiativeEUGENE CITY COUNCIL
AGENDA ITEM SUMMARY
Work Session: City Council Priority Issue - Launch Neighborhood Initiative
Meeting Date: August 10, 2005 Agenda Item Number: A
Department: Public Works Staff Contact: Kurt Corey
www. eugene-or, gov Contact Telephone Number: 682-5241
ISSUE STATEMENT
The purpose of this work session is to review the proposed work plan for addressing the
Neighborhood Initiative priority issue. Launching of a neighborhood initiative was identified by
the council as one of its eight priority issues. The council is asked to approve or modify the
proposed action plan. Specific elements of the action plan that require City Council policy or
budgetary action would be brought to the council as separate items.
BACKGROUND
In February, the City Council met to develop strategic priorities for the community. Out of that
session emerged eight priority issues. The priority issues and department leads for each issue
are:
1. Launch neighborhood initiative - Public Works
2. Conclude discussion on City Hall/Police Building - Assistant City Manager
3. Facilitate the development of a hospital in Eugene's central core - City Manager
4. Complete and consider Police Department reviews and implement appropriate
changes - Police Department
5. Push arts and outdoors as a theme for Eugene - Planning and Development
Department
6. Re-staff Fire Station #9 - Fire and Emergency Services
7. Develop City Council position on racial issues - Human Resources and Risk Services
8. Develop a strategy to help the homeless in Eugene - Library, Recreation and Cultural
Services
The expectation from the council was that the City Manager would develop recommended action
plans for each strategic priority and return to council sometime this summer for discussion, input,
and adoption of the plans. Subsequent to the council's identification of these issues, a template
was developed by the Executive Managers for use by each project team in developing specific
action plans.
The Neighborhood Initiative Action Plan is included as Attachment A. This action plan
identifies the major policy issues to be addressed, the overall description of project phasing, the
nature of work to be accomplished, resource needs and proposed project outcomes.
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RELATED CITY POLICIES
Specific policies related to each priority issue will be addressed in specific action plans. The
Neighborhood Initiative Action Plan identifies three major themes. Organized within these
themes are nine areas of activity with 39 individual activities that might be undertaken as the
action plan moves forward. The individual activities have been prioritized overall by staff. The
particular mix and level of activities that will be undertaken will depend on direction by the
council and available resources.
COUNCIL OPTIONS
The council is asked to provide direction on the Neighborhood Initiative Action Plan. The
council may approve the action plan as proposed, or make modifications, and its action will give
staff direction to continue implementing the action plan. The council could also direct that no
additional work be done on an action plan, effectively putting this priority issue "on hold."
The three themes of the Neighborhood Initiative Action Plan as proposed are: · Focus service delivery to better meet neighborhood-identified priorities.
· Enhance public engagement activities.
· Support neighborhood involvement in problem solving.
The council may direct that a higher or lower level of priority, or no priority, be assigned to each
theme. A higher level of priority will result in a higher level and larger range of activities being
pursued within a major theme. A lower level of priority will result in a lower level and smaller
range of activities being pursued.
CITY MANAGER'S RECOMMENDATION
The City Manager recommends that the council provide direction on the proposed Neighborhood
Initiative Action Plan.
SUGGESTED MOTION
Not applicable.
ATTACHMENTS
A. Neighborhood Initiative Action Plan
FOR MORE INFORMATION
Staff Contact: Kurt Corey, Public Works Director
Telephone: 682-5241
Staff E-Mail: kurt. a. corey~ci, eugene, or. us
L:\CMO\2005 Council Agendas\M050810\S050810A. doc
ATTACHMENT A
Council Strategic Priorities Action Plan
Launch Neighborhood Initiative
At thc February 2005 retreat of thc Eugene City Council, launching a ~'N¢ighborhood Initiative" was idcntifcd as a
council priority issue. A staff team has developed a draft action plan to provide a framework for defining thc
objectives and outcomes thc council envisioned when identifying this priority issue. A 3-5 year horizon is used to
identify what thc action plan will accomplish with particular focus on thc first 18 months.
Because neighborhoods consist of thc residents, property owners and businesses which make up thc community
served by our City government, a neighborhood initiative has thc potential of touching every service area of thc
city. Recognizing that a multitude of other initiatives, projects and on-going programs contribute to thc overall
effort to enhance our neighborhoods, this action plan is intended to identify a variety of efforts to improve services,
public engagement and problem solving with a neighborhood focus.
A. Planning Horizon and Focus
Based on notes from thc Council's priority setting process, staff identified thc following key objectives targeted by
thc strategic priority:
· Focus service delivery to better meet n¢ighborhood-idcntifcd needs and priorities
· Enhance public engagement activities
· Support neighborhood involvement in problem solving
Given thc potential scope and breadth of thc initiative, related actions and tasks arc planned over a lye-year
planning horizon structured around these three objectives. A two-phased approach to launching thc initiative is
proposed:
Phase One: High priority actions and tasks will be initiated or completed within a two year timeframe assuming
resources are available.
Phase Two: Continue and complete larger-scope actions initiated during Phase One. Complete additional actions
and continue implementation of longer-term efforts assuming resources are available.
B. Strategic Priority Outcomes
Phase One:
· Higher levels of satisfaction on a wide variety of City programs and services.
· Respondents to Annual Community Survey are aware of their Neighborhood Association and feel
it is having a positive impact on their neighborhood.
Phase Two:
· Higher levels of satisfaction on a wide variety of City programs and services.
· Respondents to Annual Community Survey are aware of their Neighborhood Association and feel
it is having a positive impact on their neighborhood.
· Less contentiousness around development applications.
· Each Association meets all Council criteria for an active association.
· Community views associations as an effective tool for impacting decisions that affect
neighborhoods.
· As part of citizen involvement plans for major projects and programs, identify what type of
engagement and when in the decision-making process Neighborhood Associations will be
involved.
· Neighborhood Scoping Projects identify priority issues for each neighborhood and develop and
implement plans to address the issues.
· Reduced call for service on park related crime.
C. Progress to Date
The City Council and organization have an ongoing commitment to the objectives and outcomes identified in this
plan. Work activities over the last several years reflecting progress in meeting the three identified key objectives
include the following:
Focus service delivery to better meet neighborhood-identified needs and priorities. · Central Area Transportation Plan Adoption
· Downtown Plan Adoption
· Neighborhood-based mixed-use development outreach
· Parks, Recreation and Open Space Comprehensive Plan development
· Neighborhood-based workshops for specific park plan development
· Established two branch Libraries
· Established additional police substations
· Initiated West University Neighborhood alley & lighting projects
· Traffic calming projects
· Implemented community/neighborhood-based events such as "We Are Bethel Celebration",
Whiteaker River Festival, Multi-Cultural Festival, and Concerts in the Park.
· Received federal weed & seed grant for Bethel/Trainsong neighborhoods
Enhance public engagement activities. · Developed Citizen Involvement Strategic Plan (CISP).
· Redesigned and marketed of City website
· Started city-wide newsletter (later eliminated due to lack of funding)
· Provided communications training for City staff
· Addressed public information staffing needs in Police and Fire/EMS
· Increased staffing levels for volunteer coordinators and coordination among them, including a
City-wide volunteer recognition event.
· Public engagement is a core value for all program and project managers.
· Department Advisory Committees established in many areas (e.g., Airport, Cultural Services,
Community Development Block Grant) and provide input to program managers.
· Ongoing project-specific public involvement activities including forums, workshops, focus
groups, design charettes, public meetings, and public hearings.
· Changed citizen involvement reviews by reassigning CIC's responsibilities to the Planning
Commission (for major land use projects), the Executive Management Team (for DACs), and a
peer review staff team (for other citizen involvement plans).
Support neighborhood involvement in problem-solving.
· Implemented neighborhood program redesign effort, including FY06 funding increase for
associations' public information efforts.
· Provided training to neighborhood leaders which includes orientation, budget, land use planning,
volunteer recruitment, census data evaluation, and newsletter production.
· Ninety-five percent of neighborhood association survey respondents were satisfied or very
satisfied with the services they receive from Neighborhood Services staff.
· Planning staff have engaged in neighborhood-based mixed-use development outreach.
· In FY06, Police were allocated one-time money to allow overtime so that patrol officers will
routinely attend neighborhood meetings.
· The Mayor, City Manager, Police Chief, Traffic Engineer, and Parks and Open Space staff
regularly attend neighborhood meetings to hear the neighbors' concerns and ideas. Neighborhood
Services staff attend most of the neighborhood meetings (over 250 in FY05) and summarize
neighbors' feedback for City program managers.
· Other City programs supporting neighborhood problem solving include Neighborhood Watch,
Police in the schools, Community Emergency Response Teams, No Fire in My Backyard, Adopt-
a-Park, the Good Neighbor Agreement program and the neighborhood radar watch volunteer
program. On occasion, Community Mediation Services has been engaged to help with broader
neighborhood conflicts (e.g., Monroe Park).
D. Action Plan
Action Action Step/lask Phase Department Resource Initial
# Lead Requirements Priority
Public Safety Services
'1 Develop a Neighborhood-based Community Phase One Police High High
Policing Strategy identified in Police Strategic & Two
Plan
Planning - Land use
2 Tie in plans for Mixed Use Centers BRT Phase One PW/ENG for Medium to High Medium
& Two BP, T,
Planning
Division for
MUC
3 Improve access to land use application and Phase One Planning Current to Low Medium
related information on-line & Two Division
4 Shift involvement of neighborhoods to be Phase One Planning Low Medium
earlier in the land use process Division
5 P,eview standards for regulating and focusing Phase One Planning High Low
Infill Division
Planning - Scoping Projects for every Neighborhood
6 Develop scope, process, time line and Phase One PDD/Neighbo High High
deliverables for Scoping projects. Establish &Two rhood
neighborhood priorities for services Services
community-wide and specific to their
neighborhood
7 Incorporate consideration of priorities in Phase Two PDD/Neighbo Low High
budget process where outside of baseline rhood
Services
8 Communicate baseline levels of service and Phase One PDD/Neighbo Low Medium
identify areas where levels may be adjusted & Two rhood
based on needs and preferences, ensure Services
equity of baseline service delivery
Parks, Recreation & Cultural Services
9 Implement neighborhood-based services Phase One PW/POS Medium to High High
specified in Parks, P,ecreation and Open & Two LP,CS/P,EC
Space Comprehensive Plan
10 Improve Park Safety through ParkWatch Phase One PW/POS Medium to High High
program, park design and increased & Two LP,CS/P,EC
recreation activities by staff and neighbors
1 1 Improve neighborhood identity through public Phase One PW/POS Medium Medium
art, park design, and signage. & Two
12 Volunteer programs aimed at neighborhood Phase One PW/POS Medium to High Medium
priorities & Two LP,CS/P,EC
13 Neighborhood-specific recreation and event Phase One LP,CS/P,EC Medium to High Medium
programming &Two
Infrastructure Services
14 Walkable Community Improvements- Phase One PW/MAIN High High
Sidewalk Infill, safe walking routes to schools, & Two
ADA access ramp upgrades
15 Safe Streets - Upgrade unimproved streets, Phase Two PW/ENG High High
incorporate context-sensitive design
16 Volunteer programs aimed at neighborhood Phase Two PW/MAIN Medium to High High
priorities, including maintenance needs PW/POS
identified by NA volunteers. CS/FAC
17 Safe Streets - Street Lights, Sustainable Phase Two PW/MAIN High Medium
Urban Forestry Funding PW/POS
18 Safe Streets - Resolve backlog of deferred Phase Two PW High Medium
street maintenance
19 Implement programs to resolve community Phase Two PW/MAIN High Medium
private sewer issues (unravel community PW/ENG
sewers)
20 Train Staff to be ambassadors for service Phase One HRRS Medium Medium
delivery in neighborhoods & Two
Broaden Community Involvement and Representation
21 Recruit for participation via demographics Phase One CMO High one-time; High
profiles to ensure additional "silent" Medium
stakeholders; e.g., revise boards & ongoing
commissions recruitment process
22 Additional outreach to diverse communities Phase One CMO High High
& Two
23 Encourage new community members to get Phase One CMO Medium to High Medium
involved in process
Broaden Tool Kit for Public Engagement
24 Confirm/Revise the Citizen Involvement Phase Two PDD/Neigh High High
Strategic Plan, include definition of borhood
community, neighborhood and public Services
involvement
25 Provide informal and interactive public forums, Phase One All Depts High Medium
collaborative input & active listening & Two
26 Include feedbackto participants in project Phase One All Depts Medium Medium
plans
27 Evaluate current and pilot new public Phase One CS/ADMN Medium to High Medium
involvement tools & Two
28 Public Involvement section in council and Phase One CMO Low Medium
council committee AlS documents
Empower neighbors to do improvements
29 Neighborhood Matching Grants Phase One PDD/Neigh Lowto Medium High
borhood
Services
Enhance Role of Neighborhood Associations
30 Collaborate with Neighborhood Associations Phase One PDD/Neigh Current High
on Council's neighborhood initiative and & Two borhood
action plan Services
31 Determine the proper number of Phase One PDD/Neigh Low one-time; High
neighborhood associations; divide Cai Young borhood ongoing
and ABC into smaller associations Services included in #26
32 Develop methods and leadership so that Phase Two PDD/Neigh Medium High
associations become forums to bring together borhood
divergent views for problem solving; include Services
community-wide perspective in neighborhood
deliberations
33 Fund four mailed newsletters per Phase One PDD/Neigh Medium High
neighborhood associations and NS staff to & Two borhood
support more, and more active associations in Services
a manner that maintains current satisfaction
ratings.
34 Hold Neighborhood Summit with elected & Phase One PDD/Neigh Current Medium
appointed public officials borhood
Services
35 Update Neighborhood Organization Phase One PDD/Neigh Low one-time Medium
Recognition Policy and model charter borhood
Services
Improve use of Technology & Information Systems
36 Web Portal Enhancements, include My Phase One CS/lSD Current High
Neighborhood feature & Two
37 Improve use of GIS with neighborhood focus, Phase One PW/ENG Low High
implement web access to GIS & Two
38 City support for NAwebsites Phase One PDD/Neigh Current at level Medium
borhood developed for
Services Portal
39 Improve use of electronic communication, e.g. Phase One CS/lSD Medium Medium
distribute newsletters electronically & Two
E. Resource Needs
In general, order of magnitude for resource needs are identified in the action plan tasks table above. A
designation of"Current" indicates that a task may be feasible to complete within the existing baseline
resource with little impact to other existing programs and services, e.g. tasks already being implemented
in some form within current work programs. "Low" magnitude resource requirements are those
anticipated to be less than one half of an FTE or $50,000. "Medium" is up to one FTE or $100,000 and
"High" is greater than $100,000. More specific resource needs and cost estimates will be developed for
actions and tasks deemed to be high priority for inclusion in the final action plan by the Council.
F. Monitoring and Evaluation
Annual Cummunity Servey
Performance Measures reported in annual Budget
Update table on citizen involvement process table for each department
Citizen Involvement Strategic Plan