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HomeMy WebLinkAboutItem C - PW AccreditationEUGENE CITY COUNCIL AGENDA ITEM SUMMARY Work Session: Public Works Accreditation Meeting Date: May 10, 2004 Agenda Item Number: C Department: Public Works Staff Contact: Kurt Corey www. cl. eugene, or. us Contact Telephone Number: 682-5241 AGENDA ITEM SUMMARY The Public Works Department has completed a self-assessment of its management practices in preparation for requesting accreditation from the American Public Works Association (APWA). This is an opportunity to present the findings of the self-assessment process to our elected officials, as required by APWA. BACKGROUND Council Action History Not applicable. Policy Issues The accreditation process involves critical analysis and improvement of Public Works' programs and services. Its ultimate benefit is to promote effective delivery of projects and services and make information about policies, procedures, and management practices more easily accessible. Council Goal Action Priority This report on the Public Works accreditation process is directly related to the council goal of Effective, Accountable Municipal Government, a local government that works openly and respectfully with and for everyone in the community. Other Background Information The Public Works Department embarked on an organized, internal evaluation of its policies, procedures, and management practices in May of 2002. Staff in every division have compared their activities to the management practices provided by the American Public Works Association's Management Practices Manual, Fourth Edition. There are 400 management practices in the manual that apply to the City of Eugene's Public Works Department. In the manual are nationally recognized "recommended" practices developed by experienced public works professionals -- members of APWA. Most of the recommended management practices call for development of some form of formal, written policy, practice, or procedure. This requirement ensures the agency has clear, concise, recently updated policies, practices, and procedures. An agency with recently updated policies, practices, and procedures is more likely to be well-managed than those that are working on informal practices and undocumented policies or procedures. L:\CMO\2004 Council Agendas\M040510\S040510C.doc The APWA Accreditation program is voluntary, and the City's Public Works Department has chosen to participate in order to stimulate self-improvement, increase professionalism, and raise the standard of performance. The exercise of reviewing and comparing each of the department's policies, procedures, and practices against recommended practices has prompted staff to identify gaps, improve processes, and work better, faster, cheaper - becoming more organized and efficient. Recognition of this accomplishment will be the accreditation award from APWA. Another good reason for embarking on this task was to stem the tide of knowledge leaving the organization due to predicted retirements. Many of the staff eligible for retirement were in management positions. The self-assessment helped the department document its policies, practices and procedures before losing key staff, consolidating this information in a database. To achieve accreditation, Public Works agencies must perform a self-assessment by comparing current activities with the recommended practices and judging whether the agency is "in compliance." An improvement phase is also conducted, allowing enhancement of the agency's management capabilities. At this time, the City of Eugene's Public Works Department has completed both the self-assessment and improvement phases and is in either substantial or full compliance with each of the 400 recommended practices for the agency. Full compliance means full conformity with the practice, without exception. Substantial compliance means that an agency conforms with the intent of each recommended practice in a manner that will ensure that the public's interest and investment of capital is protected. Minor areas of non-compliance within a recommended practice will not necessarily preclude an agency from attaining accreditation. An example of a practice in substantial compliance is the Tree Inventory requirement in Chapter 18 of the APWA Management Practices Manual. The Public Works Department inventories some street trees as they are planted, but hasn't undertaken the task of inventorying all street and parks trees due to lack of funding. However, a plan is in place to accomplish this task with the help of a grant from the Oregon Department of Forestry. An accurate tree inventory can be used for planning, scheduling, planting, valuation and other maintenance management practices, thereby ensuring the public's investment is protected. As this example shows, the Public Works Department has been able to identify gaps and measurably improve its standards through the accreditation process. Timing Reviewers from the American Public Works Association will conduct a site visit from June 26 to June 30 to determine the Public Works Department's eligibility for accreditation. ATTACHMENTS A. List of City of Eugene Public Works Management Practices FOR MORE INFORMATION Staff Contact: Kurt Corey, Public Works Department Director Telephone: 682-5241 Staff E-Mail: Kurt. A. Corey~ci.eugene.or.us L:\CMO\2004 Council Agendas\M040510\S040510C.doc ATTACHMENT A-- LIST OF CITY OF EUGENE PUBLIC WORKS MANAGEMENT PRACTICES NUMBER CATEGORY TITLE 1.1 Organization and Strategic Planning Mission, Vision, Value Statements 1.2 Organization and Strategic Planning Description of Organization 1.3 Organization and Strategic Planning Review Process 1.4 Organization and Strategic Planning Policy and Procedures 1.5 Organization and Strategic Planning Code of Ethics 1.6 Organization and Strategic Planning Strategic Planning Process Relationship of Government-Wide Planning Process 1.7 Organization and Strategic Planning Levels of Service 1.8 Organization and Strategic Planning Planning Goals and Objectives 1.9 Organization and Strategic Planning Plan Monitoring 1.10 Organization and Strategic Planning Plan Documentation 2.1 Human Resource Management Classification Plan 2.2 Human Resource Management Postion Description 2.3 Human Resource Management Compensation Plan 2.4 Human Resource Management Benefits Plan 2.5 Human Resource Management Employee Leave 2.6 Human Resource Management Temporary Assignments 2.7 Human Resource Management Personnel Rules 2.8 Human Resource Management Career Development Practices and Procedures 2.9 Human Resource Management Licensed, Registered or Certified Employees 2.10 Human Resource Management Training Goals 2.11 Human Resource Management Training Activities 2.12 Human Resource Management Training Personnel 2.13 Human Resource Management Training Evaluation 2.14 Human Resource Management Individual Training Report 2.15 Human Resource Management Recruitment 2.16 Human Resource Management Application Process 2.17 Human Resource Management Hiring Process and Final Authority 2.18 Human Resource Management Affirmative Action Plan 2.19 Human Resource Management Diversity in the Workplace 2.20 Human Resource Management Workplace Conduct 2.21 Human Resource Management Orientation Process 2.22 Human Resource Management Performance Evaluation 2.23 Human Resource Management Relationship of Performance and Compensation 2.24 Human Resource Management Promotion and Demotion 2.25 Human Resource Management Terminations and Resignations 2.26 Human Resource Management Grievance Procedures 2.27 Human Resource Management Disciplinary Procedures 2.28 Human Resource Management Employee Assistance Programs 2.29 Human Resource Management Collective Bargaining Administration 2.30 Human Resource Management Collective Bargaining Procedures 2.31 Human Resource Management Contract Distribution 2.32 Human Resource Management Internal Communication 2.33 Human Resource Management Supervisory Training 2.34 Human Resource Management Employee Recogniton 2.35 Human Resource Management Customer Service Orientation 2.36 Human Resource Management Work Crew Records 2.37 Human Resource Management Personnel Files 2.38 Human Resource Management Personnel File Access 2.39 Human Resource Management Personnel File Contents 3.1 Occupied Facilities Facility Security 3.2 Occupied Facilities Risk Assessment 3.3 Occupied Facilities Environmental Controls 3.4 Occupied Facilities Accessibility to Facilities 3.5 Occupied Facilities Condition Assessment of Facilities 3.6 Occupied Facilities Neighborhood Relations 3.6 Occupied Facilities Neighborhood Relations 3.7 Occupied Facilities Public Access to Conduct Official Business 3.8 Occupied Facilities Material Storage 3.9 Occupied Facilities All Weather Storage 3.10 Occupied Facilities Meeting and Training Spaces 3.11 Occupied Facilities Employee Spaces 3.12 Occupied Facilities Ergonomics 3.13 Occupied Facilities Electronic Information and Computer Access Page 1 NUMBER CATEGORY TITLE 3.14 Occuied Facilities Required Legal Notices and Postings 3.15 Occupied Facilities Facility Availability During Emergencies 3.16 Occupied Facilities Building and Fire-Life-Safety Code Compliance 3.17 Occupied Facilities Testing Alarms 4.1 Finance Control 4.2 Finance Preparation/Presentation 4.3 Finance Budget Process 4.4 Finance Variance Analysis 4.5 Finance Cost of Service 4.6 Finance Rate Setting 4.7 Finance Forecasting 4.8 Finance Financing of Capital Planning and Improvement Program 4.9 Finance Establishing Selection Criteria 4.10 Finance Impact Fees 4.11 Finance Right-of-Way Acquisitons and Dispositions 4.12 Finance Purchasing 4.13 Finance Operating Inventory 4.14 Finance Contracts 4.15 Finance Alternative Service Delivery Methods 4.16 Finance Capital and Infrastructure Asset Reporting 4.17 Finance Annual or Monthly Reports 4.17 Finance Annual or Monthly Reports 4.18 Finance Property Records 4.19 Finance Use of Recycled or Reclaimed Products 5.1 Risk Management Claims 5.2 Rick Managemnet Worker Compensation Claims 5.3 Risk Management Accident and Injury Reporting Claims 5.4 Risk Managemnet Legal Review 5.5 Risk Managemant Depositions 5.6 Risk Management Legal Records 5.7 Risk Management Ordinance and Regulations Enforcement 5.8 Risk Management Legal Review of Regulations 6.1 Communications Communication with Governing Boards 6.2 Communications Communication with Public 6.3 Communications Media Relations 6.4 Communications Media Contact 6.5 Communications Public Participation 6.6 Communications Service Requests 6.7 Communications Intra-and Inter-agency Coordination 6.8 Communications Communication with Staff' 6.9 Communications Access To Records 6.10 Communications Reserved For Future Use 6.11 Communications Reserved For Future Use 6.12 Communications Reserved For Future Use 6.13 Communications Reserved For Future Use 6.14 Communications Twenty-four Hour Emergency Access 6.15 Communications Resources 6.16 Communications Emergency Notification 6.17 Communications Misdirected Emergency Calls 6.18 Communications Service Area Maps 7.1 Information Technology and Telecommunications Records and Data Management and Control 7.2 Information Technology and Telecommunications Information Management 7.3 Information Technology and Telecommunications User Needs 7.4 Information Technology and Telecommunications Data Sercurity 7.5 Information Technology and Telecommunications Software Documentation and Licensing 7.6 Information Technology and Telecommunications Hardware and Software Acquisition 7.7 Information Technology and Telecommunications User Responsibilities 7.8 Information Technology and Telecommunications Hardware and Software Maintenance 7.9 Information Technology and Telecommunications User Training 7.10 Information Technology and Telecommunications Communication System Functions 7.11 Informaiton Technology and Telecommunications System Operation and Maintenance 7.12 Information Technology and Telecommunications Regulations Compliance 7.13 Information Technology and Telecommunications Emergency Communications 8.1 Emergency Management Comprehensive Multi-Hazard Emergency Plan 8.2 Emergency Management Emergency Operations Manual Page 2 NUMBER CATEGORY TITLE 8.3 Emergency Management Use of Private Resources 8.4 Emergency Management Emergency Exercises 8.5 Emergency Management Emergency Procedures and Operations Training 8.6 Emergency Management Emergency Services Coordination 8.7 Emergency Management Emergency Equipment Applications and Storage 8.8 Emergency Management Mutal Aid Arragements 8.9 Emergency Management Emergency Supply, Equipment and Ckontractual Service Listings 8.10 Emergency Management Emergency Personnel Policies and Procedures 8.11 Emergency Management Telephone/Address Listings 8.12 Emergency Management Specialized and Supplemental Resources 8.13 Emergency Management Natural and Manmade Hazards 8.14 Emergency Management Hazards Mitigation through Planning 8.15 Emergency Management Emergency Facilities Location 8.16 Emergency Management Restoration of Community Lifeline and Other Facilities and Public Services 8.17 Emergency Management Funding System and Facility Repair and Replacement 9.1 Safety Safety Responsibility 9.2 Safety Safety Program 9.3 Safety Safety Measures and Reports 9.4 Safety Safety Awards 9.5 Safety Hazardous Materials 9.6 Safety Excavations and Confined Spaces 9.7 Safety Work Zone Safety 9.8 Safety Safety Training 9.9 Safety Lock-out/Tag-out 9.10 Safety Personal Protective Equipment 10.1 Growth Management and Redevelopment Land Use Planning 10.2 Growth Management and Redevelopment Current Planning or Zoning Control 10.3 Growth Management and Redevelopment Subdivision Regulations 10.4 Growth Management and Redevelopment Plan Review 10.5 Growth Management and Redevelopment Infrastructure Impreovement Or Replacement 10.6 Growth Management and Redevelopment Feasibility Studies 10.7 Growth Management and Redevelopment Design Practices 10.8 Growth Management and Redevelopment Project Management 10.9 Growth Management and Redevelopment Maintenance and Operations Considerations 10.10 Growth Management and Redevelopment Planning Coordination 10.11 Growth Management and Redevelopment Planning Procedures 10.12 Growth Management and Redevelopment Capital Programming 11.1 Engineering Design and Mapping Responsible Charge 11.2 Engineering Design and Mapping Design Coordination 11.3 Engineering Design and Mapping Qualified Personnel 11.4 Engineering Design and Mapping Design Criteria and Standards 11.5 Engineering Design and Mapping Project Scoping 11.6 Engineering Design and Mapping Design Process and Schedule 11.7 Engineering Design and Mapping Site Surveying 11.8 Engineering Design and Mapping Preliminary Design 11.9 Engineering Design and Mapping Preliminary Design Review and Approval 11.10 Engineering Design and Mapping Final Design 11.11 Engineering Design and Mapping Quality Assurance Plan and Design Review 11.12 Engineering Design and Mapping Standard Designs 11.13 Engineering Design and Mapping Standard Plans 11.14 Engineering Design and Mapping Standard Construction Specifications 11.15 Engineering Design and Mapping Traffic Provisions 11.16 Engineering Desing and Mapping Reserved For Future 11.17 Engineering Design and Mapping Final Plan review 11.18 Engineering Desing and Mapping Contract Documents 11.19 Engineering Desing and Mapping Maps 11.20 Engineering Design and Mapping Map Scale 12.1 Procurement Procurement Advertisement 12.2 Procurement Pre-Proposal or Pre-Bid Meeting 12.3 Procurement Contractor Qualification 12.4 Procurement Bid Opening 12.5 Procurement Procurement Evaluation 12.6 Procurement Procurement Award/Rejection 13.1 Contract Administration Construction Manager Authority 13.2 Contract Administration Construction Management Page 3 NUMBER CATEGORY TITLE 13.3 Contract Administration Perconstruction Conferences 13.4 Contract Administration Notice to Proceed 13.5 Contract Administration Mobilization 13.6 Contract Administration Work Zone Management 13.7 Contract Administration Inspection 13.8 Contract Administration Materials Testing 13.9 Contract Administration Measurement and Payment 13.10 Contract Administration Change Orders 13.11 Contract Administration Acceptance and Final Payment 13.12 Contract Administration Guaranteed Work and Warranty Period 13.13 Contract Administration Record Drawings 14.1 Right-of-Way Management Permit Issuance 14.2 Right-of-Way Management Permitting Responsibility 14.3 Right-of-Way Management Codes and Permits Information 14.4 Right-of-Way Management Permit Process 14.5 Right-of-Way Management Permit Inspection 14.6 Right-of-Way Management One-Call Center Coordination 14.7 Right-of-Way Management Utility Marking Guidelines and Color Code 14.8 Right-of-Way Management Pavement Cut Restoration 15.1 Utility Coordination Utility Coordination 15.2 Utility Coordination Utility Location 15.3 Utility Coordination Underground Lines 15.4 Utility Coordination Long-range Utility Planning 15.5 Utility Coordination Utility Maps and Records 15.6 Utility Coordination Excavation Clearance Requirements 15.7 Utility Coordination Excavation Safety Procedures 15.8 Utility Coordination One-Call Centers 15.9 Utility Coordination Uniform Color Code 17.1 Equipment and Fleet Management Operator Qualifications 17.2 Equipment and Fleet Management Authority for Repair and Maintenance 17.3 Equipment and Fleet Management Operator Inspection 17.4 Equipment and Fleet Management Maintenance Inspection and Inspection Records 17.5 Equipment and Fleet Management Inspection Reports Anaysis 17.6 Equipment and Fleet Management Safety Improvements Review 17.7 Equipment and Fleet Management Defect Reports 17.8 Equipment and Fleet Management PM Program 17.9 Equipment and Fleet Management PM Schedule 17.10 Equipment and Fleet Management PM Evaluation 17.11 Equipment and Fleet Management Emergency Repairs 17.12 Equipment and Fleet Management Preventative Maintenance and Repair Priorities 17.13 Equipment and Fleet Management Repair Program Evaluation 17.14 Equipment and Fleet Management Tools. Portable, and Stationary Equipment Inventory 17.15 Equipment and Fleet Management Fuels and Liquids Inventory 17.16 Equipment and Fleet Management Parts Inventory 17.17 Equipment and Fleet Management Parts and Materials Disposal 17.18 Equipment and Fleet Management Replacement Policy 17.19 Equipment and Fleet Management Replacement Analysis 17.20 Equipment and Fleet Management Equipment Specifications 17.21 Equipment and Fleet Management Equipment/Bid Analysis 17.22 Equipment and Fleet Management Underground Storage Tanks 17.23 Equipment and Fleet Management Equipment Identification 17.24 Equipment and Fleet Management Equipment Manufacturer Warranty 18.1 Parks, Grounds, and Forestry Landscape Management 18.1 Parks, Grounds, and Forestry Landscape Management 18.2 Parks, Grounds, and Forestry Tree Inventory 18.3 Parks, Grounds, and Forestry Regulations 18.4 Parks, Grounds, and Forestry Planning 18.5 Parks, Grounds, and Forestry Planting and Truning Program 18.6 Parks, Grounds, and Forestry Reserved for Future Use 18.7 Parks, Grounds, and Forestry Transplants 18.8 Parks, Grounds, and Forestry Disease and Insect Control in Tress 18.9 Parks, Grounds and Forestry Removal of Diseased and Hazardous Trees 18.10 Parks, Grounds, and Forestry Tree Removal 18.11 Parks, Grounds, and Forestry Turf Maintenance 18.12 Parks, Grounds, and Forestry Mowing Page 4 NUMBER CATEGORY TITLE 18.13 Parks, Grounds, and Forestry Turf Inventory 18.14 Parks, Grounds, and Forestry Turf Inspection 18.15 Parks, Grounds, and Forestry Fertilization 18.16 Parks, Grounds, and Forestry Disease, Insect and Weed Control inTurf 18.17 Parks, Grounds, and Forestry Irrigation Sysytem Design 18.18 Parks, Grounds,and Forestry Irrigation System Maintenance 18.19 Parks, Grounds, and Forestry Fences 18.20 Parks, Grounds, and Forestry Controlled Burns 18.21 Parks, Grounds, Forestry Playgrounds 18.22 Parks, Grounds, and Forestry Recreation Amenities 24.1 Street Maintenance Coordination with Transportation Planing 24.2 Street Maintenance Reserved for Future Use 24.3 Street Maintenance Reserved For Furture Use 24.4 Street Maintenance Reserved For Future Use 24.5 Street Maintenance Reserved For Future Use 24.6 Street Maintenance Reserved For Future Use 24.7 Street Maintenance Operations and Mainteneance Responsibility 24.8 Street Maintenance Operations and Maintenance Coordination 24.9 Street Maintenance Operations and Maintenance Precedures and Standards 24.10 Street Maintenance Operations and Maintenance Inspection 24.11 Street Maintenance Material Conservation 24.12 Street Maintenance Pavement Cut Restoration 24.13 Street Maintenance Street and Highway Facility Inventory 24.14 Street Maintenance Infrastructure Condition 24.15 Street Maintenance Street and Highway Infrastructure Management 24.16 Street Maintenance Preventive Maintenance 24.17 Street Maintenance Abandoned Vehicles 24.18 Street Maintenance Guardrails and Impact Attenuators 24.19 Street Maintenance Catch Basins and Inlets 24.20 Street Maintenance Curbs, Gutters, and Sidewalks 25.1 Street Cleaning Quality of Service 25.2 Street Cleaning Environmental Compliance 25.3 Street Cleaning Planning 25.4 Street Cleaning Debris, Leaf, and Litter Collection 25.5 Street Cleaning Routing 25.6 Street Cleaning Scheduling 25.7 Street Cleaning Storage Receptacles 25.8 Street Cleaning Litter Control 25.9 Street Cleaning Dead Animal Pickup 26.1 Snow Removal and Ice Control Snow and Ice Control Plan 26.2 Snow Removal and Ice Control Storm Warning Notification 26.3 Snow Removal and Ice Control Personnel Scheduling 26.4 Snow Removal and Ice Control Mobilization 26.5 Snow Removal and Ice Control Snow and Ice Control Materials 26.6 Snow Removal and Ice Control Equipment Preparation 26.7 Snow Removal and Ice Control Equipment Calibration 26.8 Snow Removal and Ice Control Snow Route Assignment 26.9 Snow Removal and Ice Control Loading Procedures 26.10 Snow Removal and Ice Control Spreading and Plowing Procedures 26.11 Snow Removal and Ice Control Snow Storage 26.12 Snow Removal and Ice Control Snow Operation Damages 26.13 Snow Removal and Ice Control Parking Control 27.1 Stormwater and Flood Management Stormwater and Flood Management Service Levels 27.2 Stormwater and Flood Management Operation Plan 27.3 Stormwater and Flood Management Floodplain and Floodway Management 27.4 Stormwater and Flood Management Water Quality Goals 27.5 Stormwater and Flood Management System In-Flow of Polluted Runoff 27.6 Stormwater and Flood Management Allowable Non-Stormwater Discharge into System 27.7 Stormwater and Flood Management Watershed Stormwater Drainage Master Plan 27.8 Stormwater and Flood Management Infrastructure Location 27.9 Stormwater and Flood Management Infrastructure Condition 27.10 Stormwater and Flood Management Stormwater Design 27.11 Stormwater and Flood Management Stormwater System Improvements 27.12 Stormwater and Flood Management Sediment and Erosion Control 27.13 Stormwater and Flood Management Stormwater Food Warning System Alarms Page 5 NUMBER CATEGORY TITLE 27.14 Stormwater and Flood Management Ordinance and Bylaw Enforcement 27.15 Stormwater and Flood Management Conveyance, Storage, and BMP Operations 27.16 Stormwater and Flood Management Conveyance, Storage, and BMP Maintenance 27.17 Stormwater and Flood Management Private Owner Operations and Maintenance 27.18 Stormwater and Flood Management Private Facility Inspection 27.19 Stormwater and Flood Management Pollution Mitigation 27.20 Stormwater and Flood Management Public Education 29.1 Wastewater Collection and Coveyance Collection and Converyance Management Plan 29.2 Wastewater Collection and Coveyance Illega Discharges 29.3 Wastewater Collection and Coveyance Pretreatment Requirements 29.4 Wastewater Collection and Coveyance Inflow and Infiltration 29.5 Wastewater Collection and Coveyance Operations Manual 29.6 Wastewater Collection and Coveyance Records 29.7 Wastewater Collection and Coveyance Energy Audits 29.8 Wastewater Collection and Coveyance Sanitary Sewer Overflows 29.9 Wastewater Collection and Coveyance Testing Alarms 29.10 Wastewater Collection and Coveyance Safety 29.11 Wastewater Collection and Coveyance Collection and Converyance Facility Maintenance 29.12 Wastewater Collection and Coveyance Infrastructure Management 29.13 Wastewater Collection and Coveyance Infrastructure Condition 29.14 Wastewater Collection and Coveyance Infrastructure Location 29.15 Wastewater Collection and Coveyance Long-Range System Planning 30.1 Traffic Operations Traffic Policy and Procedures Manual 30.2 Traffic Operations Traffic Control Devices 30.3 Traffic Operations Traffic Control Device Installation 30.4 Traffic Operations Petitioning for Installation of Traffic Control Devices 30.5 Traffic Operations Traffic Signs 30.6 Traffic Operations Statutory Speed Limits on Roadways 30.7 Traffic Operations Sign Installation Policy 30.8 Traffic Operations Advisory Speed Limit Signs 30.9 Traffic Operations Street Name Signs 30.10 Traffic Operations Sign Visibility and Vision Clearance 30.11 Traffic Operations School Pedestrian Crossing 30.12 Traffic Operations School Zone Speed Limit Signs 30.13 Traffic Operations Special Signs 30.14 Traffic Operations Alley Stop Signs 30.15 Traffic Operations Yeild Signs 30.16 Traffic Operations Railroad Crossing Signs and Markings 30.17 Traffic Operations Pavement Markings 30.18 Traffic Operations Pedestrian Crosswalk Pavement Markings 30.19 Traffic Operations Stop Line Pavement Markings 30.20 Traffic Operations Installation of New Signals 30.20 Traffic Operations Installation of New Signals 30.21 Traffic Operations Temporary Stop Signs for Signal Outage 30.22 Traffic Operations Parking Regulation 30.23 Traffic Operations On-Street Parking 30.24 Traffic Operations On-Street Parking Meters 30.25 Traffic Operations Angle Parking 30.26 Traffic Operations Parking Near Intersections 30.27 Traffic Operations Residential Handicapped Parking Zones 30.28 Traffic Operations Truck Routes 30.29 Traffic Operations Bike Paths 30.30 Traffic Operations Bus Stops 30.31 Traffic Operations Temporary Street Closings 30.32 Traffic Operations One Way Streets 30.33 Traffic Operations Traffic Calming 30.34 Traffic Operations Streetlights 30.35 Traffic Operations Roadside Memorials 32.1 Wastewater Treatment and Disposal Wastewater Treatment Requirements 32.2 Wastewater Treatment and Disposal Illegal Discharges 32.3 Wastewater Treatment and Disposal Pretreatment Program 32.4 Wastewater Treatment and Disposal Operations Manual 32.5 Wastewater Treatment and Disposal Records 32.6 Wastewater Treatment and Disposal Energy Audits 32.7 Wastewater Treatment and Disposal Peak Flows Page 6 NUMBER CATEGORY TITLE 32.8 Wastewater Treatment and Disposal Residuals Management 32.9 Wastewater Treatment and Disposal Safety 32.10 Wastewater Treatment and Disposal Treatment and Disposal Facility Maintenance, Repair and Operations 32.11 Wastewater Treatment and Disposal Infrastructure Management 32.12 Wastewater Treatment and Disposal Infrastructure Condition 32.13 Wastewater Treatment and Disposal Long-range System Planning 32.14 Wastewater Treatment and Disposal Testing Alarms 70.1 Airport Legal Authority 70.2 Airport Planning and Development 70.3 Airport Property Management 70.4 Airport Finance 70.5 Airport Environmental 70.6 Airport Marketing 70.7 Airport Regulations 70.8 Airport Operations and Maintenance 70.9 Airport Security Page 7