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HomeMy WebLinkAboutAdmin Order 53-90-09 &;-1LX f4L ~iu. :)3--qo --C11_ ADMINISTRATIVE ORDER of the CITY MANAGER ADMINISTRATIVE RULE R-3.285 - DETECTIVE OR SECURITY AGENCY Pursuant to the authority contained in Section 3.012 of the Eugene Code, 1971, and based on the findings hereinafter set forth, the Detective or Security Agency Administrative Rules adopted by me on December 23, 1985, and subsequent amendments thereto are repealed as of the effective date of the rules adopted herein, and I hereby adopt Rule R-3.285 Detective or Security Agency Administrative Rules that provide: RULE R-3.285 - DETECTIVE OR SECURITY AGENCY R-3.285-A. Application Information: An applicant shall complete a business license or certification application form provided by the City. 1. If the applicant for an agency license is a firm, i.e., business, company, corporation, partnership, or association, each individual officer, partner, owner, and manager of the firm shall complete a business license application unless a written exemption is granted by the city. For purposes of this rule, a manager includes any person in charge of the operation or management of the firm, any person who can direct or control the activities and scheduling of the firm's employees, and any person who can hire or fire the firm's employees. 2. The business license application form shall generally require information relating to the name, address, business type, business agent, and business intent. Additionally, each owner, partner, officer and manager of the applicant firm may be required to provide information relevant to their complete name or names, past and current addresses, employment, judicial involvement including criminal history, and history of denial, suspension or revocation of business licenses in this or any other jurisdiction. 3. If the applicant is a firm of foreign origin, additional information with regard to the place and date of incorporation, home office, right to do business within the state, and information about firm officers and/or its duly authorized local agent may be required. 4. An applicant for an armed or unarmed detective or security agent certification shall complete an application form supplied by the City. The form may require information relating to the applicant's current and past names, addresses, employment history, judicial Administrative Rule R-3.285 - 1 involvement including criminal history, and history of denial, suspension or revocation of business licenses in this or any other jurisdiction. In addition, either at the time of application or any time prior to the issuance of a certification card, the applicant must furnish to the City a letter from a licensed detective or security agency, signed by the owner or manager of the agency, stating that the agency intends to employ the applicant as soon as the certification card is issued. 5. Special Events. 5.1 An applicant for a special events security agency license shall comply with paragraphs 1, 2 and 3 of this section. In addition, the applicant shall provide the name, date of birth, social security number, current residence address, driver's license number, and photocopy of the license or certification of each security agent for whom a special events certification is being requested. 5.2 If an applicant for a special event security agency license is not currently licensed by the City, the applicant shall provide written proof of a current license or certification by another jurisdiction within the state of Oregon valid at the time of the proposed services within the city. If any of the security agents who will be working at the special event are not certified by the city, written proof must be provided for each such security agent of a current security agent license or certification by another jurisdiction within the state of Oregon valid at the time of the proposed services within the city. For both the security agency and security agents, the written proof must be accompanied by a copy of the other jurisdiction's requirements for obtaining that license or certification. The City Manager or designee may reject a license or certification from another jurisdiction as a basis for issuance of a special events license and certification if the City Manager or designee determines that the requirements of the other jurisdiction are less stringent than the requirements of the City of Eugene. 5.3 The City Manager or designee may establish reasonable requirements with respect to the time within which an application must be submitted, taking into consideration the nature of the event and the number of applicants to be considered for temporary certification (which may be determined by the City). The application shall be reviewed and a determination made thereon in accordance with an agreement to be entered into between the applicant and the City. The determination of the City Manager or designee as to what constitutes a "special event" for purposes of this provision and Administrative Rule R-3.285 - 2 whether a security agency is eligible to provide the services therefore, shall be final. R-3.285-B. Application and Certification Fees. 1. Detective or securitv Aoency. An application for a new license or renewal of a detective or security agency license required under Chapter 3 of the Eugene Code, 1971, shall be accompanied by: Initial application fee ..............$100.00 Renewal application fee: 1 - 2 principals ..................$ 50.00 3 or more principals ..............$100.00 License fee (term of up to one year)..$400.00 The application and license fees are not refundable. 2. Securi tv Aoent certification. Except for certifications for special events, each person applying for or renewing a security officer certification as required under Chapter 3 of the Eugene Code, 1971, shall accompany such application with: Application fee - initial and renewal........................... $ 25.00 certification fee: Unarmed agent .....................$ 50.00 Agent armed with firearms .........$150.00 Agent armed with firearms, when applicant elects not to take the shoot test at the regularly scheduled time and pays for the cost of a separate test to be administered by the City ........$120.00 Agent armed with firearms, if at the time of application or renewal proof is submitted of satisfactory completion of approved course .................$ 75.00 Agent armed with firearms, if the unarmed agent certifica- tion fee has been paid within 60 days preceding application for armed agent certification ...$ 75.00 Changes in material information - no charge The application and certification fees are not refundable. 3. Special Events. An application for a special events license shall be accompanied by: Agency application fee (if not Administrative Rule R-3.285 - 3 licensed by the city) ............$100.00 License fee .........................$ 25.00/day Individual agent combined application/certification ........$ 25.00 Certification fee per agent per additional day ...................$ 5.00 The license and certifications shall be effective only for the limited period or periods of the special event(s), and shall so state thereon. The application and certification fees provided for herein are not refundable. ... Detective Certification. Each person applying for or renewing a detective certification as required under Chapter 3 of the Eugene Code, 1971, shall accompany such application with: Application fee - initial or renewal .......................... $ 25. 00 Certification fee: Unarmed detective ................$ 50.00 Armed with firearms ..............$150.00 Armed with firearms, when applicant elects not to take the shoot test at the regularly scheduled time and pays for the cost of a separate test to be administered by the City .......$120.00 Armed with firearms, if at the time of application or renewal proof is submitted of satisfac- tory completion of approved course ......................... $ 75. 00 Armed with firearms, if the unarmed detective certifica- tion fee has been paid within six months preceding application for armed detective certifica- tion ........................... $ 75. 00 Changes in material information - no charge The application and certification fees are not refundable. 5. A request for a duplicate of a previously issued certification card shall be accompanied by a fee of $25.00, and a completed application form. R-3.285-C. Insurance and Hold Harmless Reouirements: 1. A detective or security agency shall submit to the City, upon approval of a license application, a certificate of liability insurance with a combined single policy limit of $500,000.00, with Administrative Rule R-3.285 - 4 a written 30-day notice of cancellation to the City, unless waived by the City in writing. The insurance shall protect the licensee and the City from all claims for damage to property or for bodily injury, including death, which may arise from operations under or in connection with the licensed activity; and be without prejudice to other existing coverage. Where specifically requested by the City, a detective or security agency also shall submit to the City a copy of the insurance policy. All current licensees shall be required to provide to the City proof of compliance with this provision within 90 days from the effective date of these rules. Failure to comply with this section shall be grounds for immediate suspension of the detective or security agency's license. 2. All licensees shall furnish to the City on a form provided by the City, a signed statement that the licensee shall hold harmless the City, its officials, agents and employees for all claims of injury to property or persons that may arise as a result of any activity carried on by the licensee. All current licensees shall comply with this requirement within 90 days of the effective date of these rules. 3. All licensees shall submit to the City at least ten business days prior to (a) the expiration of a liability insurance certificate, or (b) the effective date in a notice of cancellation of the insurance, documentation satisfactory to the City that the insurance has been renewed or extended. Failure to submit such documentation ten business days prior to the expiration or cancellation of the old insurance policy shall be grounds for immediate suspension of the detective or security agency's license. R-3.285-D. Records Maintained: 1. EmDlovee Records: A detective or security agency shall keep a personal history record of each employee and those records shall contain: 1.1 The complete legal name and any other names by which the employee is or has been previously known; 1.2 The employee's date of birth, height, weight, hair and eye color, driver's license number and issuing state, place of birth, social security number, and citizenship status; 1.3 The employee's current address, addresses for the previous five years, including the dates of residence at those addresses; 1.4 The employee's last three places of employment including the dates employed, and the name and address of the employer; 1.5 The date on which the City issued the employee an armed or unarmed certification; and Administrative Rule R-3.285 - 5 old. 1.6 A frontal picture that is no more than one year 2. Service Recipient Records: The detective or security agency shall maintain a record of all detective or security services provided within the city limits of Eugene and those records shall reflect: 2.1 The individual, firm, company, corporation, partnership, or association employing the services of the agency; 2.2 The inclusive date when those services were provided; 2.3 The locations at which security services were provided; 2.4 The personnel assigned by name, date, type of certification (armed or unarmed), for the specific location where service was provided; and, 2.5 The scope and type of services provided. 3. Complaint Records: The detective or security agency shall maintain a record of all complaints lodged against the agency and/or its personnel and those records shall reflect: 3. 1 The complaining party or parties by name, address, and telephone number; 3.2 The incident date of the complaint and a summary of the complaint allegation; 3.3 The name (s) of agency personnel complained against; and, 3.4 A summary of the complaint inquiry and the outcome and agency actions as a result of that inquiry. R-3. 285-E. Tenure of Record Maintenance: Service recipient and complaint records shall be kept for a period of three years after the last date of service or complaint. Employee records shall be kept throughout the period of active employment and for a period of six months after termination of employment. R-3.285-F. Identification Card: Agencies shall provide each detective or security agent with an identification card which shall: 1. contain the name, address and telephone number of the agency employing the card holder; Administrative Rule R-3.285 - 6 2. contain the name, date of birth, and physical description of the card holder; 3. state the issuance date and signature of the current owner, officer, or authorized agent issuing the identification card, and the expiration date thereof; 4. Contain the signature and recent picture of the card holder; 5. Be comprised of a material that does not smudge, smear, wear off, or otherwise render the required information unreadable; 6. utilize both sides of the card if necessary to provide the required information; 7. Be of such size as to make it convenient to carry upon the card holder's person; and 8. Be revised by the agency within 30 days of any change of information. R-3.285-G. Certification Cards: 1. The city shall issue to each qualified applicant an armed or unarmed detective or security agent certification card. The certification card is the property of the City and shall be surrendered to the City upon termination of employment, change of employer, or suspension or revocation of certification. 2. Prior to the City'S issuance of a new certification card to a detective or security agent who is changing employers, the detective or security agent shall submit to the City a letter from the new detective or security agency, signed by the owner or manager of the agency, which states that the agency intends to employ the detective or security agent as soon as the certification card is issued. 3. If an applicant for armed certification is currently certified by the City as an unarmed detective or security agent, that unarmed certification card must be surrendered to the City prior to issuance of an armed certification card. 4. The certification card shall be carried in addition to the agency identification card as provided in Paragraph F. above. R-3.285-H Vehicles: Any detective or security agency which uses a vehicle equipped with either a spotlight or a lightbar must be properly identified according to the following specifications: 1. The detective or security agency must have painted, or display by attached decal, placard or sign, the name or duly adopted assumed business name of the Administrative Rule R-3.285 - 7 agency as listed on the license, on each side of the vehicle and on the trunk or rear of the vehicle. 2. The display of the name prescribed in this rule shall be in letters and figures in sharp contrast to the background, and be of such size, shape and color as to be readily legible during both daylight and night time hours from a distance of 50 feet while the vehicle is not in motion, and such display shall be kept and maintained in such a manner as to remain so legible. 3. within 30 days after the effective date of this rule, all existing detective or security agencies which use vehicles equipped with either a spotlight or lightbar shall identify the vehicles as required by this rule. Public notice of the proposed repeal of the Detective and Security Agency Administrative Rules adopted on December 23, 1985, including subsequent amendments, and the adoption of this Detective or Security Agency Administrative Rule R-3.285 was given by publication thereof in the Register Guard, a newspaper of general circulation within the city on April 5 and April 9, 1990, with an opportunity for comment thereon provided. Fourteen written comments were received in response thereto. Of those comments, one expressed support for the proposed Rules in their entirety and the other thirteen contained objections to or comments on: (1) the increase in license and certification fees; (2) the lack of distinction between investigative agencies and security agencies; (3) the requirement to name the City as an additional insured on required insurance policies; and (4) a request that the City implement stricter requirements for the criminal background checks now being conducted. In response to these comments, I specifically find: 1. The fee increases were proposed in an effort to meet the Council's goal of a 100% cost recovery for business licenses, and were based on a formula developed during the City's user fee study in 1988. It presently costs the City $145 per agent to review and monitor certifications. The proposed application fee of $25 and certification fee of $75 for an unarmed agent would therefore recover only 69% of the city's cost. However, given the concerns expressed that the increased fee for this particular category would limit the number of individuals willing or able to apply for such employment, I have reduced the certification fee for an unarmed agent from $75 to $50, with the application fee remaining the same. Armed agent application and certification fees will be adopted as proposed, as will the agency application and license fees, resulting in an overall program cost recovery of approximately 78%. In addition, the City Council will be asked to approve amendments to Chapter 3 of the Code to change the certification terms from the current five years for unarmed agents and two years for armed Administrative Rule R-3.285 - 8 agents, to a one year term. 2. Included in the Chapter 3 revisions that the Council will be asked to adopt later this summer will be a more specific definition of "investigation", which should respond to the concerns raised that a clear distinction be made between investigatory agencies and security agencies. The proposed revision will also provide other regulatory distinctions. These rules were drafted with those revisions in mind, and will not be changed at this time. 3. The public comments objecting to the requirement that the City be named as an additional insured on a licensee's insurance policy has been reviewed with the City'S Risk Management staff. Based on that review, Rule R-3.285-C has been amended to delete that requirement from these rules. 4. The issue of implementation of stricter requirements for the criminal background investigation conducted as part of the license and certification review will be addressed during the Chapter 3 revisions scheduled for later this summer, and no changes to existing policies will be made at this time. Therefore, having fully responded to the objections and comments received, these rules shall become effective August 1, 1990. Dated this ~ day of June, 1990. /I, ' /' ..../ ,J' \..1 ~ / -') Kicheal D. Gleason City Kanaqer 1(/( r:- Administrative Rule R-3.285 - 9