HomeMy WebLinkAboutAdmin Order 53-25-06-F -- Solid Waste Rule AmendmentsAdministrative Order - Page 1 of 38
ADMINISTRATIVE ORDER NO. 53-25-06-F
of the
City Manager of the City of Eugene
AMENDING AND REPLACING THE SOLID WASTE, YARD DEBRIS,
FOOD WASTE, ORGANICS, AND RECYCLING COLLECTION
ADMINISTRATIVE RULE R-3.250 ADOPTED BY ADMINISTRATIVE
ORDER NO. 53-24-08-F.
The City Manager of the City of Eugene finds that:
A. Pursuant to the authority contained in Sections 2.019 and 3.250 of the Eugene Code,
1971 (EC), the Solid Waste, Yard Debris, Food Waste, Organics, and Recycling Collection
Administrative Rule R-3.250 was established in 1989 and has subsequently been amended several
times, most recently on June 26, 2024, by Administrative Order No. 53-24-08-F.
B. On June 3, 2025, I issued Administrative Order No. 53-25-06 ordering that notice
be given of the opportunity to submit written comments on a proposal to amend Solid Waste, Yard
Debris, Food Waste, Organics, and Recycling Collection Administrative Rule R-3.250.
C. Notice of the proposed amendments was published in the Register-Guard
newspaper on June 4, 5, 6, 8, and 9, 2025. The Notice was also made available to all current
licensees and persons who had requested such notice, and was made available for review on the
City’s website and at the 1st floor reception desk at the Atrium building, 99 W. 10th Avenue in
Eugene. Interested persons were provided an opportunity to submit written comments on the
proposed amendments until the end of the day on June 20, 2025. The written comments received
during the public comment period are addressed in the City Manager's Findings in Consideration
of Written Submissions attached as Exhibit A to this Order.
On the basis of these findings, I order that:
1. Effective July 1, 2025, the Solid Waste, Yard Debris, Food Waste, Organics, and
Recycling Collection Administrative Rule R-3.250 is amended as provided below.
2. The unamended provisions of the Solid Waste, Yard Debris, Food Waste, Organics,
and Recycling Collection Administrative Rule R-3.250 adopted by Administrative Order No. 53-
24-08-F are reaffirmed and incorporated into the Solid Waste, Yard Debris, Food Waste, Organics,
and Recycling Collection Administrative Rule R-3.250 adopted by this Order.
3. Administrative Order No. 53-24-08-F is superseded by this Administrative Order
No. 53-25-06-F as of the effective date of this Order.
4. Effective July 1, 2025, the following is Solid Waste, Yard Debris, Food Waste,
Organics, and Recycling Collection Administrative Rule R-3.250:
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SOLID WASTE, YARD DEBRIS, FOOD WASTE, ORGANICS, AND
RECYCLING COLLECTION ADMINISTRATIVE RULE R-3.250
R-3.250-A. Definitions.
In addition to the definitions contained in Section 3.005 of the Eugene Code, 1971, as used
in this Rule, the following words and phrases mean:
Acceptable Recyclable Materials. Materials acceptable in curbside collection
include:
(a) Corrugated cardboard; uncoated or coated with recycle-compatible coating;
including pizza boxes;
(b) Paper bags and mailing envelopes, excluding those with a plastic liner;
(c) Paperboard boxes and packaging, such as cereal, cracker and medicine boxes,
excluding any non-paper flexible packaging inside such boxes or packaging, and
excluding any polycoated paperboard packaging that is used for refrigerated or
frozen food products;
(d) Polycoated cartons (for example milk cartons) and aseptic cartons;
(e) Molded pulp packaging, excluding food serviceware that is designed to be in
direct contact with food;
(f) Tissue paper used for packaging;
(g) Non-metalized gift wrap;
(h) All printing and writing paper, including newspaper, newsprint, newspaper
inserts, magazines, catalogs, similar glossy paper, telephone directories, ledger,
bond, copy and printer paper, notebook paper, envelopes, cards, mail, and items
made of such paper and bound with staples, and paperback books, but excluding
thermal paper and hardcover books;
(i) File folders and hanging files;
(j) Plastic that fits loosely in the generator’s provided on-route collection container,
excluding any such item that was used to contain or store motor oil, antifreeze, or
other automotive fluids, pesticides or herbicides, or other hazardous materials
(flammable, corrosive, reactive, toxic), as follows:
(A) Plastic bottles that measure at least two inches in each of two or more
dimensions, including caps if screwed on, made of the following materials:
(i) PET (#1) (clear only);
(ii) HDPE (#2); and
(iii) PP (#5)
(B) Plastic tubs that measure at least two inches in each of two or more
dimensions, including caps if screwed on, made of the following materials:
(i) PET (#1);
(ii) HDPE (#2); and
(iii) PP (#5)
(C) Plastic buckets, pails, and storage containers, including lids if snapped
on, made of the following materials:
(i) HDPE (#2); and
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(ii) PP (#5)
(D) Nursery (plant) packaging, such as pots and trays, made of the following
materials:
(i) HDPE (#2); and
(ii) PP
(k) Aluminum food, pet food, beverage cans, and other non-food cans;
(l) Steel and bi-metal cans, including empty or dry metal paint cans;
(m) Scrap metal weighing less than 10 pounds and smaller than 18” in length,
excluding sharp items (for example knives) and bicycle chains, electrical wiring
and other wires, and other similar items likely to cause tangling;
(n) Other scrap metal;
(o) Motor oil; and
(p) Glass bottles and jars
Materials identified in subsections (a) through (n) of this definition are suitable for
commingled collection. Materials identified in subsections (o) and (p) of this
definition (motor oil and glass bottles and jars), must be separated.
Bulk Waste. Discarded materials, placed outside a container by a customer, which
may or may not be recyclable, is not acceptable in the curbside commingled recycling
stream, and is too large in size to be placed into a 32-gallon collection receptacle without
being altered.
Collection. All or any part of the activities involved in collecting and transporting
solid waste, recyclable materials, yard debris, food waste, or organics to a permitted
disposal or recycling facility.
Commingle. The practice of combining some or all recyclable material into a
single container for the purposes of streamlining the collection effort.
Commingled Recycling Processing Facility. A facility permitted by the Oregon
Department of Environmental Quality designed to receive and process source separated
commingled recyclable material into separate materials for use or further processing by
others.
Compacted material. Solid waste is considered to be compacted material if it is
compressed through the actions of a mechanical device that derives its power through
electrical, motorized, or hydraulic action.
Consolidated Rate. The rate paid by a customer to a licensee. The consolidated
rate is the sum of the collection rate and the disposal fee associated with the tonnage
contained in each container, can, or receptacle.
Contaminant. Non-recyclable material that has been deposited in a designated
recycling container or material that is not yard debris, food waste, or organics that has been
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deposited in a designated yard debris, food waste, or organics container; unacceptable
materials as defined in this rule.
Curbside. When used with reference to residential waste and recycling collection,
curbside means that area abutting a collection route that is within three feet of the curb or
other line of demarcation of the edge of the collection route. A curbside area may be within
the apron of a residential customer’s driveway; on the planting strip; on a sidewalk, so long
as at least a three feet width of the paved area of the sidewalk remains unobstructed by the
container; between the curbs of a street that does not have a designated bicycle lane
immediately adjacent to the curb; or at another area that is mutually agreeable to the
licensee and customer. When used in reference to commercial waste and recycling service,
in addition to the conditions listed above for residential, curbside also includes alley access
and waste enclosures.
Disabled Customer. A customer who is recognized by the Oregon Department of
Motor Vehicles as handicapped, or a customer whose ability to move a full solid waste,
recyclable materials, yard debris, food waste, or organics receptacle is constrained by a
medical or physical condition as evidenced by a letter from the customer’s physician.
Donated Services. Solid waste, yard debris, food waste, organics, or recycling
collection services provided at a reduced rate or free of charge to a customer that is a
registered non-profit organization.
Drop Box. Container for solid waste, mixed construction and demolition waste,
commingled recycling, food waste, or yard debris, between 7 and 50 cubic yards in size,
that is transported by a specifically designed vehicle which utilizes a cable or chain system
to roll the container on and off the bed of the vehicle.
Dry Commercial Solid Wastes. Those wastes produced or generated by a
commercial customer consisting of, but not limited to, glass, paper, cardboard, dimensional
wood or wood by-products, metals, polystyrene or urethane foam, carpet, textiles,
construction and demolition debris, and plastics or other materials that are dry by nature.
Extras. Extras are additional materials that fit into a 32-gallon container without
being altered, and that exceed the capacity of the container for which service is contracted.
Food Waste. Waste associated with the storage, preparation, cooking, handling,
selling, or serving of food for human consumption. Food waste includes but is not limited
to food or dairy products, meats, vegetable and meat trimmings, grains, breads and dough,
incidental amounts of edible oils and organic waste from food processing. Food waste
does not include packaging or large amounts of oils and meats which may be collected for
rendering, fuel production or other reuse applications.
Materials Recovery Facility. A facility permitted by the Oregon Department of
Environmental Quality designed to process solid waste materials to separate materials for
the purposes of recycling from an incoming mixed solid waste stream by using manual
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and/or mechanical methods, or a facility at which previously separated recyclables are
collected.
Monthly Service. Service provided to a customer on a regular, subscribed basis
for the rate outlined in the Solid Waste Collection Rate Schedule. This rate may be adjusted
for vacation hold.
Multi-unit complex. A building or group of buildings on a single development
site used by persons living independently of each other, consisting of three or more
dwelling units.
Obstruction of a Sidewalk. A sidewalk is obstructed at any point in which the
placement of a container or material leaves the unobstructed paved area of the sidewalk
less than three feet wide.
On-call service. Service provided to a customer upon request, on a periodic basis.
This service is charged on a per pick-up rate per the Solid Waste Collection Rate Schedule,
including the container rental fee for commercial containers.
Organics. Food waste and yard debris.
Planting strip. The portion of the public right of way located between the sidewalk
and the curb.
Producer Responsibility Organization. A non-profit organization that assists
producers in meeting their obligations under Oregon’s Extended Producer Responsibility
laws (ORS 459A.869 and ORS 459A.875).
Responsible Person. For customer violations of R-3.250-U the responsible person
shall be the owner of the property, the occupant of the property, and/or the person who
contracts for service from a licensee, at the discretion of the City Manager or designee. For
licensee violations of EC Chapter 3 or R-3.250-F through 3.250-S, the responsible person
shall be the licensee.
Reusables. Those items determined to be of further use either in the manner of
their original design or in a function resulting from the deconstruction and subsequent use
of the parts.
Scrap Paper. All recyclable paper except old corrugated containers and newsprint.
Tipping Fee. All fees charged for the disposal and/or processing of all materials
collected as required by sections R-3.250-H.3, R-3.250-J.3, and R-3.250-K.3.
Unacceptable Materials. Unacceptable materials include materials not included
in the definition of acceptable recyclable materials in this section R-3.250-A, hazardous
materials, chemicals, paint, corrosive materials, lead acid batteries, dead animals,
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infectious waste, semi-solid wastes, tires, major appliances, flammable materials, hot
ashes, computers, monitors, televisions, and items specified in sections R-3.250-J.4 and R-
3.250-K.6 of this rule.
Vacation hold. A vacation credit to stop all services for a minimum period of two
consecutive weeks.
Wet Commercial Wastes. Those wastes produced or generated by a commercial
customer consisting of, but not limited to, food, liquids, yard debris or other materials that
are wet by nature.
Yard Debris. Grass clippings, leaves, hedge trimmings, branches that are less than
four inches in diameter, and similar vegetative waste. Yard debris does not include dirt,
rocks, metal, or other non-vegetative solid waste.
R-3.250-B. Licenses - Application for License and Application Fee.
1. A new or renewal application for a solid waste collection license shall be on forms
provided by the City. Attachments required by the form shall be included with the application
form. The new or renewal application shall include, but is not limited to, the following
information:
a. The name and address of the business;
b. The name(s) and home and business address(es) of all principals of the
business; and,
c. If the applicant is a firm whose primary place of business is outside the state
of Oregon, the place and date of incorporation, home office, right to do business within the
state, and the name and address of firm officers and/or its duly authorized local agent.
d. Disclosure, for the business and each principal of the business, of:
(1) All felony convictions within the last ten years and all other criminal
convictions within the last three years;
(2) All civil litigation within the last ten years resulting from allegations
of property damage, discrimination, or violations of environmental laws;
(3) All accidents occurring within the course and scope of the
applicant’s solid waste collection activities within the last three years that resulted
in injury or property damage in excess of $5,000; and,
(4) All enforcement actions by the Department of Environmental
Quality.
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(5) Ownership interest in any business that currently holds a solid waste
license issued by the City of Eugene.
2. When applying for a renewal of a solid waste collection license, the applicant shall
submit a recycling report indicating volumes of recyclable materials collected within the City
limits from residential recycling and commercial recycling customers in accordance with the
requirements of ORS 459A. The report submitted by an applicant for a new solid waste collection
license shall show how those requirements will be met.
3. Each application shall be accompanied by a non-refundable application fee of $150.
4. Upon receipt of a complete application, the City shall approve or deny the
application within 30 days.
5. If the City receives multiple applications for a license, the City shall consider the
applications in the order in which complete applications are received.
R-3.250-C. Licenses - Criteria to be Considered by the City for the Approval or Denial of
an Application.
1. In addition to the provisions of EC 3.050, the City may deny a license application
based upon a finding that:
a. The complaint history related to the applicant or its principles for the
previous 3-5 years demonstrates excess number of customer complaints;
b. The application is materially incomplete or inaccurate;
c. Information provided in the application or other factors indicate the
applicant's inability to meet local, state or federal requirements; or
d. Issuance or renewal of the license is not in the public interest.
2. If the City receives multiple applications for a single available license, the City
Manager may require additional information from the applicants to serve as additional basis for
comparison.
R-3.250-D. Licenses - Criteria to be Considered by the City in Authorizing Licenses
Beyond Number Authorized by Section 3.247 of the Eugene Code, 1971.
1. Additional licenses beyond those authorized by Section 3.247(1) of the Eugene
Code, 1971, for the collection of solid waste may be issued if, in addition to the application
requirements set out at R-3.250-B, the applicant provides a narrative to demonstrate that:
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a. The current licensees are not adequately handling the City’s service needs
due to:
(1) An increase in city population,
(2) The extension of city boundaries, or
(3) An increase of intensive residential, commercial or industrial
development within the city’s boundaries; or
b. There have been changes in solid waste and/or recycling collection
technology that are not being incorporated into the practices of the current licensees and
that could materially improve collection service or reduce collection costs to city residents;
or
c. There have been changes in federal, state and/or local laws, rules or
regulations that materially affect solid waste or recycling collection requirements in a way
that would make it beneficial for the city to issue a license to the applicant; or
d. Other factors demonstrate a need for additional or different services.
The applicant must also demonstrate that it has the ability to provide the needed service.
2. The City may deny an application submitted under this section based on R-3.250-
C or upon a finding that the narrative described in 1., above, fails to demonstrate a need for
additional service.
R-3.250-E. Licenses - License Conditions.
Upon approval of a license application, but prior to issuance, the applicant shall furnish to
the City:
1. Insurance Certificates. Proof of a general liability and automobile insurance
policy satisfactory to the City. Such insurance shall:
a. Protect licensee and the City from all claims for damage to property or for
bodily injury, including death, which may arise from operations under or in connection
with the license;
b. Provide limits of automobile liability coverage of not less than $2,000,000
combined single limit per occurrence for bodily injury, personal injury, or property damage
and provide limits of commercial general liability coverage of not less than $2,000,000
combined single limit per occurrence, with an annual aggregate of $3,000,000 for bodily
injury, personal injury or property damage;
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c. Be without prejudice to other existing coverage;
d. Name as additional insureds the City, its officials, agents and employees;
and
e. Provide that the City shall be given 30 days advance written notification if
the policy's limits are reduced or if the policy is terminated or altered.
2. Hold Harmless Agreement. The applicant shall furnish to the City on a form
provided by the City, a signed statement that the licensee shall hold harmless the City, its officials,
agents, and employees and shall indemnify the City, its officials, agents, and employees from and
against any claims for injury or damage to property that may arise as a result of any activity carried
on by the licensee, or the licensee’s employees or agents.
3. License Fee. The applicant shall pay the City an annual license fee based on
methodology in R-3.250-N.
R-3.250-F. Licenses - Change of Ownership, Sale of Business, Transfer of License, or
Change in Material Information.
1. Any proposed change in ownership, sale of business, transfer of license, or
substantive change in material information which would affect a currently licensed entity must
first be approved through the application and approval process outlined in Sections R-3.250-B and
R-3.250-C respectively.
2. License Fees. Prior to final approval under subsection 1., any outstanding License
Fee balance must be paid to the City. For the next License Year, the License Fee will follow the
methodology outlined in R-3.250-N and will include the financial information of the previous
licensee, if necessary to provide a full calendar year of information.
R-3.250-G. Licensee Responsibilities - General
1. Point of Collection.
a. Except as provided below, licensees shall not be required to collect curbside
residential solid waste, recyclables, or organics from containers that are not located as
required by R-3.250-U.3.
b. Licensees shall work with their customers through the provision of written
educational materials, telephone assistance, website education, and driver activity to ensure
the customer’s compliance with Section R-3.250-U.3. for placement of containers.
c. Licensees shall make alternative arrangements to the Location of
Receptacles’ provisions at Section R-3.250-U.3. in the following cases:
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(1) When curbside placement would cause obstruction of a sidewalk
(would not leave at least a three feet width of the paved area of the sidewalk
unobstructed), or the street has a designated bicycle lane immediately adjacent to
the curb;
(2) When curbside placement is impracticable due to interfering
structures, culverts, vegetation or terrain; or
(3) When the customer has a permanent or temporary disability or
condition that makes curbside placement by the customer or another resident of the
customer’s household impracticable.
d. When alternative arrangements must be made under c., above, the order of
preference for collection shall be as follows:
FIRST: Collection shall be made, at no extra charge to the customer, from
the area closest to the curbside, but within 15 feet of the curb or edge of the
collection route, provided that such collection can be made without ascending or
descending stairs of more than three (3) steps, and without entering into a building.
SECOND: If alternative collection cannot be made as provided above,
collection shall be made under any arrangement that is mutually agreeable to the
licensee and the customer in a manner that does not create an obstruction of the
sidewalk or place a container into a street with a designated bicycle lane
immediately adjacent to the curb. Licensee’s charge for the alternative collection
shall not exceed the fees for pack-out service, as described in the Solid Waste
Collection Rate Schedule.
2. Replacement of Containers. Licensees shall return any emptied cans, carts,
containers, or bins to the correct location on the curbside or as designated in an alternative
arrangement with the customer. Licensee shall not return containers in a manner that obstructs a
sidewalk, or that otherwise creates a hazardous situation. The licensee is responsible for closing
any can, cart, or container as securely as possible to prevent the lid blowing away or rain getting
into the can, cart, or container.
3. Regularly Scheduled Collection. The licensee shall provide regularly scheduled
collection services so that customers can reliably determine their collection day.
4. Notice of Change of Collection Day. Prior written notice of any change in a route
that results in a change to the day on which residential collection of solid waste occurs shall be
given by licensees to residential customers a minimum of one week prior to the proposed change.
A licensee shall not permit any customer to go longer than the customer’s scheduled service
frequency in connection with a collection schedule change.
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5. Rates and Services.
a. Licensees shall provide new residential customers with information as to
the residential services available and their rates, and new commercial customers with
information about commercial rates and services at the time services are contracted for.
b. Within 60 days of any rate or service change adopted by the City, all
licensees shall notify existing customers of the change and of any new rates or services
added or discontinued. At least two weeks prior to providing this notice to customers,
licensees shall provide the City Manager with a copy of the information given to customers.
c. At least 30 days prior to the effective date of any licensee initiated rate
increase, licensees must notify, in writing, the City Manager and all existing customers to
whom the new rate will apply. The notice shall describe the services affected, rate
adjustments, effective date and justification for the change.
d. The customer notices required herein shall be given in the same manner in
which a customer is billed (i.e., by mail or electronic mail).
6. Litter. Licensees shall transport all solid waste, recyclables, yard debris,
commercial food waste, and organics in a manner so as to minimize odor and to keep solid waste,
recyclables, yard debris, commercial food waste, and organics from dropping, spilling, blowing or
leaking from the vehicle. Each licensee shall pick up all material blown, littered, broken or leaked
in the public right-of-way in the course of collection.
7. Service Reliability. Failure to provide service on a regular basis to contracted
customers is a violation of these rules. Labor unrest, including, but not limited to, strike, work
stoppage or slowdown, sick-out, picketing, or other concerted job action conducted by a licensee’s
employees or directed at a licensee is not an excuse from performance and each licensee shall be
obligated to continue to provide service notwithstanding the occurrence of any or all of such
events. Enforcement action may be commenced if service is interrupted for five consecutive days.
R-3.250-H. Licensee Responsibilities – Solid Waste.
1. Service. Licensees shall collect solid waste at the subscribed service level from
containers that the customer has placed for collection consistent with the location requirements at
R-3.250-U.3. or R-3.250-G.1.
2. Containers.
a. Label. All containers provided by a licensee under these Rules shall be
clearly labeled with the name and telephone number of the licensee providing the collection
service.
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b. Availability. For each collection service provided in the Solid Waste
Collection Rate Schedule, licensees shall make available to their customers at no additional
charge, a single, appropriately sized, rigid container designed for the collection of solid
waste. Licensees may not substitute for the subscribed container size a larger container
with a line either painted or otherwise marked to indicate the subscribed volume of service.
3. Disposal of Solid Waste. Licensees shall dispose of solid waste at sites authorized
by the Oregon Department of Environmental Quality, except that solid waste to be used for
agricultural or feeding purposes or acceptable recyclable materials, shall be disposed of in the
manner appropriate to its future use in compliance with ORS Chapter 459 and any rules or
regulations adopted pursuant to such statutes.
R-3.250-I. Licensee Responsibilities- Recycling.
1. Residential Curbside Recycling.
a. Service. All licensees must provide each residential customer with weekly
curbside collection of acceptable recyclable materials on the same day that solid waste is
collected from those customers. Licensees providing commingled collection services on
an automated basis with a roll cart may provide recycling collection service every other
week. Residential curbside recyclable materials include acceptable recyclable materials as
defined in R-3.250-A of this Administrative Order.
b. Commingled Curbside Collection Standards. Those licensees who elect
to collect curbside recyclable materials in a commingled fashion shall keep glass bottles
and jars separated from other recyclable materials for the entire period during which a
licensee possesses recyclable materials generated by a residential customer and shall
supply an additional container for the collection of glass bottles and jars.
c. Residential Curbside Recycling Containers. At least one durable
container for use in curbside recycling shall be provided by licensees to each residential
customer at no additional charge. Recycling containers shall be: clearly labeled as a
receptacle for the recyclable materials with the name and telephone number of the licensee
providing the collection service; constructed of a durable material with a solid base and a
minimum of four sides; reusable and sized appropriately for the volumes generated; of a
color distinctly different from the container(s) supplied for solid waste and organics; and
maintained in good working order, free of sharp edges, dents, or other aesthetic blemishes.
d. Residential Specialty Recycling Subscription Service. Licensees who
choose to collect source-separated recyclable and/or reusable materials that are not bulk
waste and are not acceptable in the commingled recycling stream (for example, plastic film,
batteries, textiles, etc.) shall charge subscribing customers the applicable residential
specialty recycling subscription service rates listed in the Solid Waste Collection Rate
Schedule.
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2. Multi-unit Recycling.
a. Service. All licensees must provide each multi-unit complex solid waste
collection customer with collection of acceptable recyclable materials, as defined in R-
3.250-A of this Administrative Order.
b. Commingled Collection Standards. Those licensees who elect to collect
recyclable materials in a commingled fashion shall keep glass bottles and jars separated
from other recyclable materials for the entire period during which a licensee possesses
recyclable materials generated by a multi-unit complex customer and shall supply an
additional container for the collection of glass bottles and jars.
c. Multi-unit Recycling Containers. Recycling containers shall be clearly
labeled with the name and telephone number of the licensee providing the collection
service; shall be constructed of a durable material with a solid base and a minimum of four
sides; reusable and sized appropriately for the volumes generated; clearly labeled as a
receptacle for the specific recyclable item; and shall be maintained in good working order,
free of sharp edges, dents, or other aesthetic blemishes. The licensee shall also affix City-
approved decals on all solid waste and recycling receptacles, clearly identifying the
appropriate contents. Recycling receptacle decals shall be those approved of and provided
by the Producer Responsibility Organization overseeing implementation of the Recycling
Modernization Act.
3. Commercial Recycling.
a. Service. All licensees must provide regularly scheduled on-site collection
service for acceptable recyclable materials, as defined by R-3.250-A in this Administrative
Order. Regular collection service shall consist of a minimum of monthly collection, using
durable reusable containers sufficiently sized to accommodate customer needs. Those
licensees who elect to collect recyclable materials in a commingled fashion shall keep glass
bottles and jars separated from other recyclable materials for the entire period during which
a licensee possesses recyclable materials generated by a commercial customer; and shall
supply an additional container for the collection of glass bottles and jars. The service shall
be provided to the following upon request:
(1) All commercial customers;
(2) Indoor or outdoor special events expected to attract over 100
individuals and where food will be served. Recycling collection services and
containers shall be made available by the licensee for acceptable recyclable
materials. Preparation standards may be established by the licensee providing
service to the event.
b. Commercial Recycling Containers. Recycling containers shall be clearly
labeled with the name and telephone number of the licensee providing the collection
service; shall be constructed of a durable material with a solid base and a minimum of four
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sides; reusable, and sized appropriately for the volumes generated; clearly labeled as a
receptacle for the specific recyclable item; and shall be maintained in good working order,
free of sharp edges, dents, or other aesthetic blemishes. Recycling containers for food
waste and paper shall be of a color distinctly different from solid waste collection
containers.
c. Wet/Dry Separation. In accordance with R-3.250-P., each licensee is
required to report the total commercial tonnage collected within the City. Those licensees
collecting more than 5 percent of the total commercial tonnage generated from accounts
utilizing 10 cubic yard containers or smaller within the City on an annual basis will be
notified by the City in writing by July 1 of each year of the requirement to develop a routing
system that provides for the recovery of certain recyclable material from the waste stream.
Dry commercial solid waste accounts shall be grouped into such configuration as
to constitute a route so that collected materials will be delivered to a material recovery
facility designed for the recovery of at least 25 percent of the incoming waste stream that
has been issued a license or permit to conduct that activity by the Oregon Department of
Environmental Quality.
4. Residential, Multi-unit, and Commercial Recyclables Processing. Licensees
must dispose of recyclable materials at a recycling facility in compliance with regulations of the
Oregon Department of Environmental Quality and/or other regulatory agencies with authority to
monitor environmental, worker health, and recovery and quality standards. Recyclable materials
must be taken to a reload facility or Commingled Recycling Processing Facility permitted by the
Oregon Department of Environmental Quality. Licensees may not dispose of recyclable materials
by any means other than recycling.
5. Recyclable Material Preparation Requirements. Licensees may make
reasonable and industry accepted requirements for the preparation of materials for recycling, but
may not otherwise discourage the use of curbside collection of recyclables by customers.
6. Glass to Glass Recycling Priority. Licensees will prioritize the delivery of
curbside-collected glass to facilities specializing in the remanufacture of postconsumer glass into
new glass. When the above-mentioned practice is shown to have substantial negative financial
impacts on the city’s Solid Waste Collection Rate Schedule, licensed haulers must request
permission of the City Manager or designee to deliver material to a DEQ-approved site for reuse
of postconsumer glass.
R-3.250-J. Licensee Requirements – Residential Organics Collection.
1. Service. Licensees providing residential service must provide biweekly (every
other week) curbside organics collection to existing customers on the same day as solid waste
collection.
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2. Organics Containers. Licensees must provide residential customers, at no
additional charge, with a roll cart having a capacity of approximately 65-gallons in a color that is
different from the solid waste container, to be used for collection and disposal of organics. The
organics container shall be clearly marked to indicate Organics Only or Yard Debris Only. If a
licensee chooses to utilize containers marked Yard Debris Only as organics receptacles, the
licensee shall provide its residential customers with informational literature informing the
customers that containers marked Yard Debris Only may be used for both yard debris and food
waste.
3. Organics Processing. Organics must be disposed of by licensees at a
compost/mulch facility in compliance with regulations of the Oregon Department of
Environmental Quality. Licensees shall maintain records of the tonnage of organics collected
based upon the scaled load contained in each collection vehicle delivery to the compost/mulch
facility. Weight records shall be provided to the City upon request.
4. Unacceptable material.
a. Paper products;
b. Offal and by-products from animal processing;
c. Yellow and brown grease in more than incidental amounts;
d. Plastic;
e. Compostable Plastic;
f. Dirt, rocks, metal, or other non-vegetative solid waste;
g. Pet waste/diapers.
5. Organics Exemptions. The following customers shall not be charged for, or
receive, automatic organics collection service unless they request the service:
a. Residential customers with 21-gallon solid waste service;
b. Residential customers who subscribe to once-per-month 32-gallon solid
waste service; and
c. Individual customers who are served under a single billing to the
management of a mobile home park, condominium or apartment complex.
6. Organics Notices. On an annual basis, licensees must provide residential
customers with a calendar indicating their weeks for organics collection.
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R-3.250-K. Licensee Requirements – Commercial Food Waste Collection.
1. Service. Licensees providing commercial service shall provide commercial food
waste collection upon customer request.
2. Containers.
a. Licensees may determine the container size best suited to a customer’s
specific need.
b. Containers shall be sealed and non-leaking in order to prevent run-off from
entering the storm drains, complying with stormwater standards in the Land Use Code EC
9.6795 and the City of Eugene Stormwater Manual.
c. Containers shall be covered and locked.
3. Food Waste Processing. Food waste must be disposed of by licensees at a certified
compost facility in compliance with the Oregon Department of Environmental Quality’s Special
Rules Pertaining to Composting in Oregon Administrative Rules, Division 96. Licensees shall
maintain records of tonnage of food waste collected based upon the scaled load contained in each
collection vehicle delivery to the certified compost facility. Weight records shall be provided to
the City upon request.
4. Collection trucks. Collection trucks shall be equipped with seals adequate to
prevent wet waste from leaking on to streets.
5. Acceptable Material.
a. All food waste except that described in subsection 6., below;
b. Floral waste.
6. Unacceptable material.
a. Paper coated with plastic or foil;
b. Offal and by-products from animal processing;
c. Yellow and brown grease, including, but not limited to cooking oil and other
process liquids from restaurants, food service providers, food processors, and other food
generators;
d. Plastic.
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R-3.250-L. Licensee Requirements - Vehicle and Equipment Standards.
1. All licensee vehicles used to carry solid waste, recyclable materials, yard debris,
organics, or commercial food waste shall be properly maintained according to manufacturer's
specifications. Vehicles must be designed and maintained to prevent leakage. Complete
maintenance records shall be kept and made available to the City Manager upon request. A
licensee shall store the records for no less than three years.
2. All licensee vehicles used to carry solid waste, recyclable materials, yard debris,
organics, or commercial food waste must be properly identified according to the following
specifications:
a. Within 30 days after license approval, the transfer of a license, or
acquisition of a new or used vehicle, the licensee must have painted, or display by attached
decal, placard or sign, the name or duly adopted assumed business name of the licensee as
listed on the license, on each side of the vehicle. No licensee may use a vehicle which does
not display the business name of that licensee.
b. The display of name prescribed in this Rule shall be in letters and figures in
sharp contrast to the background, and be of such size, shape and color as to be readily
legible during daylight hours from a distance of 50 feet while the vehicle is not in motion,
and such display shall be kept and maintained in such a manner as to remain so legible.
c. Vehicles used in the collection of solid waste, recyclable materials, yard
debris, organics, or commercial food waste shall be painted, thoroughly washed, and
thoroughly cleaned on a regular basis so as to present a clean appearance.
3. Each licensee shall comply with all applicable federal, state and local laws and
regulations relating to driving, maintenance, and transportation.
4. Areas for parking, cleaning, storage, repair and maintenance of licensee’s vehicles
and equipment shall be located in compliance with applicable zoning ordinances and other local
and state statutes, ordinances, rules and regulations.
5. All roll carts, bins, and containers purchased on or after January 1, 2026, shall
contain at least 10% verified post-consumer recycled content.
R-3.250-M. Licensee Requirements - Employee Standards.
1. Each licensee shall furnish such qualified drivers, mechanical, supervisory, clerical,
management and other personnel as may be necessary to provide the services required by their
license in a satisfactory, safe, economical and efficient manner. All drivers shall be trained and
qualified in the operation of the vehicles they operate and must possess a valid license, of the
appropriate class, issued by the Oregon Department of Motor Vehicles.
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2. Each licensee shall provide its employees and subcontractors with identification for
all individuals who may make face-to-face contact with residents or businesses within the City.
R-3.250-N. Licensee Requirements - Annual License Fees.
1. For the privilege of using the City’s streets and other facilities, and for the purpose
of defraying the City’s regulatory expenses and expenses incurred in providing educational and
business assistance programs to the public, solid waste collectors licensed under the provisions of
the Eugene Code, 1971 shall pay an annual license fee. The required license fee shall be that
described in a. or b., below, whichever is greater.
a. $1,000; or
b. The sum of the following:
(1) Two and one-half percent (2.5%) of the licensee’s gross receipts
earned in the previous calendar year for residential service provided within the
City of Eugene; plus
(2) Six percent (6%) of the licensee’s gross receipts earned in the
previous calendar year for commercial service provided within the City of
Eugene; plus
(3) Six percent (6%) of the licensee’s gross receipts earned in the
previous calendar year for drop box service provided within the City of Eugene,
minus Lane County disposal fees and system benefit fees established pursuant to
EC 3.250(2).
2. The annual license fee shall be calculated by June 30 of each year and paid by the
licensee between July 1 and July 15 of each year. If an audit reflects the licensee has undercharged
its customers, the annual license fee shall be recalculated based on the gross collection receipts
that should have been charged by the licensee. Any deficiency between the annual license fee
previously paid by the licensee and the amount determined due by the audit shall be paid by the
licensee within thirty days of notification by the City of the amount due.
3. Deliberate or grossly negligent misrepresentation of gross collection receipts,
tipping fees or Lane County system benefit fees by a licensee constitutes a knowing or intentional
violation of these Rules and constitutes cause for revocation of the license.
4. License fees for transferred, terminated or forfeited licenses are non-refundable.
R-3.250-O. Licensee Requirements - Records Maintained.
1. Each licensee shall maintain records for each customer showing:
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a. Address of service recipient;
b. Dates of service;
c. Types of service provided, including, but not limited to, solid waste
collection, curbside recycling, yard debris collection, organics collection, commercial food
waste collection and additional services, and the frequency of each collection service;
d. Rates charged for service;
e. Rebates, discounts or credits provided to customers; and
f. Number of recycling contamination notices provided to customers and the
dates of notices; and
g. Donated services provided to customers.
2. Each licensee shall maintain records showing the basis for:
a. The rates charged and rebates, discounts, credits and donated service
provided to its customers;
b. The license fees paid to the City;
c. Allocating expenses between the licensee’s customer accounts inside the
City limits and those outside the City limits;
d. Allocating expenses between the licensee’s commercial and residential
customer accounts; and
e. Allocating expenses between recycling and non-recycling customer
accounts.
f. Costs eligible for reimbursement by Producer Responsibility Organization.
3. Each licensee shall maintain detailed account information separately for solid
waste, recyclables, yard debris, commercial food waste, and organics collection including:
a. Number of single-family residential customers listed by service category
(i.e., number and size of container);
b. Number of multi-unit accounts billed and number of units served listed by
service category (i.e., number and size of container(s) and collection frequency);
c. Number of commercial customers listed by service category (i.e., number
and size of container(s) (cart or bin) and collection frequency);
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d. Number of regular drop box customers listed by service category (i.e.,
container size and collection frequency);
e. Number of regular compactor customers listed by service category (i.e.,
container size and collection frequency);
f. Number of temporary drop boxes serviced annually listed by container size;
g. City facilities receiving service listed by name and service category (i.e.,
number and size of container(s) and collection frequency).
4. Each licensee shall maintain route maps for solid waste, recyclables, yard debris,
commercial food waste, and organics collection showing daily routes.
5. Each licensee shall maintain monthly solid waste, recyclables, and organics
tonnage information for single-family, multi-unit, commercial, and drop box, including location
of disposal site or processing site.
6. Each licensee shall store the records for not less than three years.
7. Each licensee shall make available for inspection by the City Manager at any time
during normal work hours:
a. All records the licensee is required to maintain under Subsections 1-6 of
this Section; and,
b. Any other records in the licensee’s possession that the City Manager deems
relevant to verify the accuracy of license fees paid to the City, to regulating rates, or to
carrying out any responsibility that the City Manager has under these Rules.
R-3.250-P. Licensee Requirements - Reporting.
1. No later than April 15 of each year, each licensee shall submit to the City a financial
and operational report verified by an officer or manager of the licensee in an electronic or other
format approved by the City. Licensee’s accounting records shall be kept in a manner consistent
with the instructions provided by the City.
a. The reported financial data shall include:
(1) Total company expenses, including service within and outside the
City of Eugene, by chart of accounts line item for the licensee’s most recent fiscal
year;
(2) Disposal and processing expenses by line of business (solid waste,
recycling, yard debris, commercial food waste, and organics) for the licensee’s
most recent fiscal year;
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(3) Disposal and processing per-ton or per-yard tip fees paid during the
licensee’s most recent fiscal year;
(4) Collection rates by size and type of container and frequency of
service;
(5) Total company service revenues by line of business, both from
within and outside the City of Eugene.
(6) Total costs by line item of business eligible for reimbursement by
Producer Responsibility Organization.
b. The reported operational data shall include:
(1) Number of accounts for each line of business by size and type of
container and frequency of service as of the most recent January 1;
(2) Labor hours and route hours spent collecting materials in Eugene
and outside Eugene;
(3) Number of stops per day and crew size by route for all routes as of
the most recent January 1;
(4) Number of drop box vehicles, excluding spares, and drop box
drivers as of the most recent January 1;
(5) Number of tons or yards disposed and processed by line of business.
2. Each licensee shall report to the City all enforcement actions by the Department of
Environmental Quality within thirty days of occurrence.
R-3.250-Q. Licensee Requirements - Public Education.
1. Recycling and Waste Prevention. As part of a program to educate and inform
customers with respect to reducing, reusing and recycling material, each licensee shall provide:
a. Recycling and organics notification and educational packets for all new
residential customers specifying the materials collected, unacceptable materials in each
waste stream, collection schedule, and materials preparation and recycling benefits;
b. Recycling and yard debris notification and educational packets for all new
multi-unit and commercial customers; specifying the materials collected, unacceptable
materials in each waste stream, collection schedule, and materials preparation and
recycling benefits;
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c. Quarterly recycling and organics information to all residential customers
that includes, at a minimum, the materials collected and the schedule for collection, and at
least annually, includes additional information describing the procedure for preparing
materials for collection and which materials are unacceptable in each waste stream;
d. Quarterly recycling and yard debris information to all multi-unit and
commercial customers that includes, at a minimum, the materials collected and the
schedule for collection, and at least annually, includes additional information describing
the procedure for preparing materials for collection and which materials are unacceptable
in each waste stream; and,
e. Such additional information as the City Manager determines to be necessary
or helpful to improve solid waste collection, residential organics collection, yard debris
collection, commercial food waste collection, recycling services, and waste prevention
education to customers.
2. Cart and Container Placement. On a quarterly basis, and at the time of initiation
of service for new customers, licensees shall supply customers with information regarding the
proper placement priority for carts and containers, as well as the appropriate hours for cart and can
placement.
3. City Review. On a quarterly basis, licensees shall provide copies of their public
education information to the City Manager for City review and comment.
R-3.250-R. Licensee Requirements Customer Service.
1. Responsiveness. Licensees shall have a local or toll free telephone number for
communication with the public. The telephone number shall have an answering machine or voice-
mail service in the event that a representative of licensee is not available to answer customers’
calls. Licensees shall respond to messages left on the answering machine or voice-mail service
within four business hours. The intent of this section is that licensees shall respond to messages
received in the morning before the end of that work day, and messages received in the afternoon
before noon of the next business day. Licensee’s telephone and answering machine or voice-mail
system shall be adequate to handle the volume of calls typically experienced on the busiest days.
2. Contamination Notification. A licensee is not required to collect solid waste or
commingled material if the licensee determines that there are contaminants in the designated solid
waste, recycling, yard debris, commercial food waste, or organics container. The first time that a
licensee refuses to collect from a particular customer due to contamination, the licensee shall
provide the customer with a written Notice of Contamination that explains the reason for non-
collection and notifies the customer of the contamination fee identified in the adopted fee schedule
that may be assessed for future instances of contamination.
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3. Complaint Documentation.
a. Complaint Log. All service complaints received by the City shall be
directed to the subject licensees. All written customer complaints and inquiries received
and forwarded to the licensee by City shall be date-stamped when received. Licensees
shall log all complaints received from the City and the log shall include the date and time
the complaint was received, name, address and telephone number of the customer,
description of the complaint, the employee recording the complaint, and the action taken
by the licensee to respond to and remedy the complaint.
b. Complaint Response. Licensees shall provide at least an initial response
to each complaint within one business day of receipt. Licensee shall log action taken by
licensee to respond to and remedy the complaint.
c. Complaint Record Retention. Licensees’ logs of complaints concerning
collection of solid waste shall be retained for a minimum of twelve months and shall be
available to City during business hours and at no cost. City shall, at any time during regular
business hours, have access to licensee’s customer service records to review licensee’s
response to customer complaints forwarded by the City.
R-3.250-S. Solid Waste Collection Rates.
1. All licensees shall charge at least the minimum collection rate(s) for the services
provided as set out on the Solid Waste Collection Rate Schedule (attached hereto and incorporated
herein by this reference) and shall charge no more than ten percent (10%) above that collection
rate.
2. Rates for a given service must be added to the Solid Waste Collection Rate
Schedule before a licensee may provide that service to customers.
3. Licensees shall not provide a rebate to commercial customers based on the amount
or value, or both, of recyclable materials generated by the customer and sorted for recovery at a
materials recovery facility if this “value sharing” rebate would result in a net collection rate that is
below the established minimum collection rate.
4. Accounts for noncontiguous properties, regardless of ownership, shall not be
aggregated and must be billed separately. For purposes of this provision, mobile home parks,
condominiums and apartment complexes shall be considered a single property or contiguous
properties.
R-3.250-T. Solid Waste Collection Rates Review Process.
1. The City Manager, or designee, will review rates on an annual basis. As part of the
rate review process, the City’s objective is to ensure that:
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a. Rates are calculated on a cost-plus basis to provide a minimum rate
sufficient to allow an 11% pre-tax return based on the hauler with the largest number of
commercial and residential accounts.
b. Disposal fee expenses are excluded from the licensee expenses when
determining profit.
c. Non-allowable expenses are income taxes, amortization expense, political
and charitable expenses, and interest expenses with the exception of actual interest on
capital equipment used for collection operations over $50,000. The allowable interest
would be on actual interest incurred after September 1, 2010.
d. Residential and commercial financial results of operations are combined to
set rates.
e. Each licensee will report on a standard chart of accounts. Licensees may
provide a cross reference to show the relationship of a licensees’ customized chart of
accounts to the standardized chart of accounts in the reporting model.
2. In determining the need for a service rate adjustment, the City Manager may
consider at least the following criteria:
a. Reasonableness of the proposed rate adjustment.
b. Rates charged for collection services in other cities in Oregon.
c. The most recent Consumer Price Index (CPI- U) for West Region.
d. Costs and revenues associated with providing curbside recycling service
and the ability of a rate structure to encourage recycling.
e. The anticipated change in the cost of providing this service.
f. The need for equipment replacement and the need for additional equipment
to meet service needs and to be in compliance with federal, state and local law.
R-3.250-U. Customer Responsibilities.
1. Payment Responsibility.
a. Any person who contracts for service from a licensee shall be responsible
for payment for the service.
b. A customer may not deduct from the customer’s service bills the cost of
past, unreported missed collections.
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c. A customer may request a vacation credit to stop all services for a minimum
period of two consecutive weeks and must give at least 48 hours advance notice to the
licensee of the request for vacation service suspension.
2. Notification. A customer shall promptly notify the licensee of a missed collection
or billing error.
3. Location of Receptacles.
a. The customer shall place receptacles at the curbside in a location that allows
for sufficient vertical clearance for receptacle(s) to be picked up by automated collection
vehicles, and in a manner that does not obstruct mailboxes, water meters, the sidewalk, fire
hydrants, driveways, or impede traffic flow or on-street parking. Receptacle placement is
prohibited in a sunken or in-ground location, on a sidewalk unless at least a three feet width
of the paved area of the sidewalk remains unobstructed, within a designated bicycle lane,
or onto a street with a designated bicycle lane immediately adjacent to the curb. Collection
containers shall be placed by the customer in the following order of preference:
(1) Within a planting strip.
(2) On a sidewalk, so long as at least a three feet width of the paved area
of the sidewalk remains unobstructed.
(3) Within the apron of the customer’s driveway.
(4) At the edge of a street, if there is no bicycle lane immediately
adjacent to the curb.
b. Residential solid waste, recyclable materials and organics carts, cans and
bins must be placed curbside, unless the customer subscribes to pack out service at the
approved pack out service rate. An alternative arrangement to curbside collection may be
made with the licensee when curbside placement is impractical due to interfering
structures, culverts, vegetation or terrain. Special placement arrangements for physically
impaired customers may be made by agreement between a customer and the licensee.
c. Multi-unit solid waste, recyclable materials and yard debris receptacles
shall be placed at a location that is readily accessible and safe to empty and load.
d. Commercial customers shall place solid waste, recyclable materials,
commercial food waste, and yard debris receptacles at a location that is readily accessible
and safe to empty and load.
e. Drop boxes shall be placed in locations that are readily accessible and safe
to empty and load. Unless a customer has obtained a city permit in accordance with section
7.290 of the Eugene Code, 1971, drop boxes shall not be placed on any public right-of-way
or any city property.
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f. Compactor customers shall place compactors at a location that is readily
accessible and safe to empty and load.
g. Residential customers shall, on non-collection days, store containers no less
than ten feet from any travel lane adjacent to the property associated with the account.
Where compliance is impracticable due to interfering structures, culverts, vegetation or
terrain, containers may be stored ten feet or less from the travel lane if (1) containers are
stored as far from the travel lane as possible, and (2) containers are screened from view to
the greatest extent possible.
h. If a customer and licensee are unable to agree on a placement location that
is readily accessible and safe to empty and load as required in the subparagraphs of this
subsection, the licensee may discontinue service to the customer, and the customer may
contract with a different licensee for the services. Alternative arrangements to those
described in subparagraphs a. – f. may be made as provided at R-3.250-G.1.
i. Residential customers subscribing to specialty recycling service shall place
items for collection in accordance with instructions from licensee. Items shall not be placed
curbside.
4. Time of Receptacle Placement. The customer is responsible for proper placement
of solid waste, recyclable materials, yard debris, and organics receptacles at the curbside no earlier
than 7:00 p.m. on the day prior to the customer’s regularly scheduled collection and for removal
of the empty receptacle(s) from curbside no later than midnight on the day of collection.
5. Receptacle Loading Requirements. The customer shall:
a. Place solid waste, recyclable materials, yard debris, and organics safely and
securely in the appropriate receptacles to prevent lightweight materials from blowing away
prior to and while being placed into the collection vehicle;
b. Load the contents of a receptacle in such a manner that they fall freely from
the receptacle while being emptied by the licensee. A licensee shall not be responsible for
digging the contents out of a receptacle;
c. Not overfill a receptacle so that the lid cannot be securely closed or, for a
drop box, that a tarp cannot be securely fastened. The customer is responsible for closing
the receptacle as securely as possible to prevent the lid or materials from blowing away or
rain from getting into the receptacle. If a drop box is overfilled, the customer shall be
responsible for removing the excess material to another drop box so that a tarp cover can
be securely fastened on both drop boxes;
d. Bag cold ashes, animal wastes, kitty litter and other fine materials separately
from other solid waste before disposing of these materials in the solid waste receptacle.
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6. Weight of Receptacles.
a. Residential customers shall limit the weight of a receptacle and its contents
to the following maximum weights:
Cart Capacity Maximum Weight
21-gallon 35 lbs.
35-gallon 60 lbs.
65-gallon 120 lbs.
95-gallon 145 lbs.
b. The weight of material put into a multi-unit or commercial receptacle or
drop box, whether compacted or not, shall not exceed the lifting capacity of the licensee’s
equipment, nor shall the weight of a loaded drop box put the licensee over the weight limit
for the loaded vehicle. The licensee shall furnish the customer with information concerning
limitations on its equipment, upon request. A licensee is not required to collect receptacles
exceeding 300 pounds gross loaded contents per cubic yard. However, if the licensee
collects an overweight receptacle, the licensee may charge the customer for disposal costs
on the excess over 300 pounds per cubic yard. If drop boxes are overloaded to exceed the
weight limit for a loaded vehicle, the customer shall be responsible for payment of any fine
resulting from an overweight ticket.
c. If the contents of a drop box or container are compacted, either manually or
mechanically, the customer shall pay the city-approved compactor rate.
7. Putrescible Materials. The customer shall store putrescible materials in a manner
that does not constitute a nuisance as defined by sections 6.005, 6.010, 6.015, 6.050, and 6.055 of
the Eugene Code, 1971.
8. Drop Box Collection Frequency. The collection frequency for drop boxes shall
be determined between the licensee and the customer based on:
a. The waste composition;
b. The weight of the material and receptacle;
c. The ability of the licensee to transport the loaded receptacle to a disposal
facility without being in violation of the highway weight regulations; and
d. The proper maintenance of the receptacle by the customer to prevent
leakage.
9. Recyclable Material Preparation. The customer shall prepare acceptable
recyclable materials for collection in accordance with city-approved instructions provided by the
licensee that align with Oregon standards established by the Producer Responsibility Organization
in compliance with the Recycling Modernization Act.
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10. Yard Debris Preparation. The customer shall place yard debris in the container
supplied by the licensee, and shall include only the materials that meet the definition of yard debris
in EC 3.005.
11. Organics Preparation. The customer shall place organics in the 65-gallon
organics carts supplied by the licensee and shall include only the materials that meet the definition
of organics in R-3.250-A. Definitions. The customer shall not include any of the materials
prohibited by Rule R-3.250-J.4. Unacceptable Materials.
12. Medical and Infectious Wastes. The customer shall place medical and infectious
wastes in appropriate containers. The customer shall not place medical and infectious waste
materials in a receptacle for collection with solid waste, recyclable materials, yard debris, organics,
or commercial food waste materials. The customer should contact the licensee for information on
proper disposal options. The customer is responsible to prepare other wastes as agreed upon with
the licensee.
13. Unacceptable Materials. The customer shall not place unacceptable materials in
solid waste, recyclable materials, yard debris, commercial food waste, or organics receptacles. If
a customer places unacceptable materials in a receptacle furnished by a licensee and that receptacle
is damaged as a result, the customer shall be responsible for paying the cost of repair or
replacement of that receptacle. The customer should contact the licensee for information on proper
disposal options for these materials. Customers who contaminate material separated to be recycled
or disposed of as yard debris, commercial food waste, or organics may be subject to a fine by the
licensee as outlined in the Solid Waste Collection Rate Schedule.
14. Recycling and Solid Waste Collection Areas. Multi-unit dwellings constructed
after August 1, 2001 shall meet small recycling collection facility standards, and provide screening
for outdoor recycling and solid waste collection areas as more particularly described in Chapter 9
of the Eugene Code, 1971 and these Rules.
15. Multi-unit Recycling, Outreach and Educational Requirements. Owners of
multi-unit complexes shall:
a. Provide onsite recycling containers, available to all tenants, that are
adequate to hold the reasonably anticipated volume of acceptable recyclable materials;
b. Provide regular collection service for the source separated recyclable
materials; and
c. Distribute to all tenants at least once a year notice of the opportunity to
recycle and information about how to properly use the onsite recycling system, including
information on what is and is not accepted in the recycling stream. Owners shall provide
tenants with this information within 30 days of move-in and annually thereafter.
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R-3.250-V. Enforcement.
1. Consistent with Section 2.018 of the Eugene Code, 1971, the City may impose
administrative civil penalties on responsible persons (licensees or customers) for violation of any
provision of Sections 3.245 through 3.270 of the Eugene Code, 1971, or of these Rules.
2. Each day a violation occurs or continues constitutes a separate violation. Each
customer account for which a violation occurs constitutes a separate violation. In cases of charging
outside the rate structure authorized by the Solid Waste Collection Rate Schedule, each container
for which there is an under-charge or over-charge constitutes a separate violation and each time a
service is provided with an over-charge or undercharge constitutes a separate violation.
3. Notwithstanding the guidelines contained in this section for civil penalties, if a civil
penalty is deemed by the City Manager or designee to be excessive in relationship to the nature of
the violation, the City may reduce the fine based on consideration of the following criteria:
a. Whether the violation results in benefits to the responsible party, economic
or otherwise;
b. Whether the violation was isolated and temporary or repeated and
continuous;
c. The length of time from prior violations;
d. The magnitude and seriousness of the violation;
e. The costs of investigation of the violation;
f. Other relevant, applicable evidence bearing on the nature of seriousness of
the violation.
4. In addition to the considerations described at Section 2.018(5) of the Eugene Code,
1971, the imposition of penalties for any violation described in this section R-3.250-V shall be
based on a formula that calculates the dollar amount of the penalty per day by multiplying the
amount of the BASE (subsection a) by the MULTIPLIER (subsection b) and then multiplying that
by $20.00 for a licensee or by $10.00 for a customer. Notwithstanding this formula, the maximum
assessment for a violation per day shall be $2,000.
a. The BASE is the sum of "E" plus "P" plus "C" plus “T” where:
(1) "E" is the effort made by the responsible person in taking all feasible
steps or procedures necessary or appropriate to correct the violation. The value of
"E" shall be:
(a) 0, if the responsible person has made an active attempt to
correct the violation.
Administrative Order - Page 30 of 38
(b) 1, if this is a first violation of the Solid Waste Collection
Rate Schedule.
(c) 2, if the responsible person took little or no action
whatsoever to correct the violation, or if the violation was so severe as to
require immediate civil penalties, or if this was a subsequent violation of
the Solid Waste Collection Rate Schedule.
(2) "P" is the frequency of prior violations of ordinances, rules, orders,
or permits. The value of "P" is based on prior similar violations for which the city
sought voluntary correction or issued an order to correct or a notice of civil
violation, regardless of whether enforcement action was taken. The value of "P"
shall be:
(a) 1, if the present violation is the first violation by the
responsible person.
(b) 2, if the responsible person has had previous violations but
none similar to the present violation within the past two years.
(c) 3, if the person responsible has had only one violation
similar to the present violation within the past two years.
(d) 4, if the person responsible has had two or more violations
similar to the present violation within the past two years.
(3) "C" is whether the cause of the violation was an unavoidable
accident, negligence, or a reckless or intentional act. The value of "C" shall be:
(a) 1, if the violation was caused by an unavoidable accident or
was caused by others. This category applies when the civil penalty is
assessed either (i) against a person who caused the violation but could not
have reasonably foreseen that a violation would occur; or (ii) against a
person who is responsible for the property, such as an owner or landlord,
but who was not physically in charge of the property when the violation
occurred.
(b) 2, if the violation was caused by a responsible person's
negligence. Negligence is the failure to exercise the care that a prudent
person would exercise under the circumstances. This category applies
where a person caused a violation by carelessness.
(c) 5, if the violation was caused by a responsible person's
reckless or intentional acts. A reckless act is marked by a lack of proper
caution or disregard for consequences. An intentional act is an act done
Administrative Order - Page 31 of 38
knowingly or willfully. A failure to charge a rate consistent with the Solid
Waste Collection Rate Schedule or the charging of a rate that is inconsistent
with that Schedule shall be considered knowing and intentional.
(4) “T” is the type of violation. The value of “T” shall be:
(a) 1, for customer violations of R-3.250-U, for licensee failure
to timely file a report as required by these Rules, or for obvious
bookkeeping errors.
(b) 2, for licensee violations of EC Chapter 3 or R-3.250-F
through R-3.250-R, except as provided in a, above;
(c) 5, for licensee violations of R-3.250-S.
b. The MULTIPLIER is equal to "K" where "K" is the knowledge the
responsible person had at the time of the violation about the legality of his/her action, based
on prior notice, order or enforcement action, experience and expertise relating to the
circumstances of the violation. The value of "K" shall be:
(1) 1, if the responsible person had not been informed and could not
reasonably be expected to be aware that the action constituted a violation.
(2) 2, if the responsible person reasonably should have known the action
constituted a violation.
(3) 3, if through a previous attempt by the city to obtain voluntary
correction or issuance of an order to correct or a notice of civil violation,
enforcement actions, permitting, licensing, or other means, the responsible person
had been informed that the action constituted a violation or if the violation was
otherwise knowing or intentional.
5. A person against whom a penalty has been imposed may appeal the decision
according to the procedures described in Section 2.018 of the Eugene Code, 1971.
6. A person against whom a penalty has been assessed must pay the penalty within
fifteen days of notice from the City. After the fifteenth day, interest will accrue on unpaid amounts.
7. Failure to pay penalties imposed by the City for violations of these Rules is grounds
for revocation of a license.
8. In addition to the enforcement measures listed here, the City may revoke a license
as outlined in Eugene City Code Section 3.050.
Administrative Order - Page 32 of 38
Solid Waste Collection Rate Schedule to
Solid Waste, Yard Debris, Food Waste, Organics, and Recycling Collection
Attachment A to Administrative Rule R-3.250
(Effective July 1, 2025)
CITY OF EUGENE
MINIMUM SOLID WASTE CONSOLIDATED COLLECTION RATES
(Maximum Rate is 10% Above Rates Contained Herein)
I. CONTAINER/CAN BASE RATE – RESIDENTIAL:
A. Basic Residential Curbside Service - Monthly:
The rates in this section include collection charges for garbage, recycling and yard debris
(unless otherwise specified); applicable disposal fees; and Lane County fees. These rates are
for curbside service only. The customer places the container at the curbside for collection
and the customer retrieves the container after collection.
RATE PER MONTH
Monthly1 EOW1 Weekly Each
Additional
Container
20 gallon2 NA NA $16.433 NA
32 gallon4 $8.483 $19.03 $28.02 $21.53
60 gallon NA NA $48.57 $41.30
90 gallon NA NA $59.95 $52.27
1Only available for non-putrescible solid waste.
2Rate applies to container capacity of 21 gallons or less.
3Yard debris service is not included in this rate.
4Rate applies to container capacity of 30 to 40 gallons.
B. Inside a Mobile Home Park, Condominium or Apartment Complex:
The rates in this section include collection charges for solid waste and recycling; applicable
disposal fees; and Lane County fees. These rates apply when the mobile home park,
condominium or apartment complex management is billed for solid waste removal within
the mobile home park, condominium or apartment complex on a single bill. Basic
residential collection rates shall apply when residents of such complexes are billed
individually. Service of any type more frequently than once a week shall be chargeable at
the monthly rate multiplied by the number of times that service is provided during the week
Administrative Order - Page 33 of 38
Monthly EOW Weekly
20 gallon5 NA NA $13.02
32 gallon6 NA NA $18.18
60 gallon NA NA $32.04
90 gallon NA NA $40.06
5Rate applies to container capacity of 21 gallons or less.
6Rate applies to container capacity of 30 to 40 gallons.
C. Additional Residential Services:
1. Yard debris every other week (EOW) for exempt
categories
$4.04 /month
2. Additional yard debris container, EOW $3.01 /month
3. Yard debris only, EOW $5.45 /month
4. Recycle service only $8.63 /month
5. Pack out service (up to 100 feet from curbside – haulers
may provide a discount to a disabled customer for this
service)
$5.11 /month/
container
6. Extras $5.45 /32-gallon unit
7. Additional residential recycling cart $3.86 /month
8. Contamination fee, after written warning $27.00 per occurrence
9. On-call refuse collection service occurring at a minimum of six week intervals will
be billed at a rate equal to the cost of a monthly 32 gallon container, plus an
administrative fee not to exceed $6.00. Licensee is not required to provide a
container for this service.
10. A surcharge of not more than 50% of the applicable charge for pack out or extra
bag/container service for removal down or upstairs, through a narrow corridor, or
from an attic, basement, or other place posing extra-ordinary difficulties.
Licensees may provide a discount to a disabled customer for this service.
11. Bulk Rates:
(a) Minimum service fee $27.00
(b) Each item at curb, at hauler discretion $7 - $54 per item
Administrative Order - Page 34 of 38
12. Container exchange fee (solid waste, curbside recycling,
and/or organics) $17.00 per occurrence
13. Specialty recycling subscription (EOW) service
(a) Monthly subscription fee (includes equipment) $14.00 per month
(b) Early termination fee (less than 6 months of service) $27.00
(c) Contamination fee, after written warning $11.00 per occurrence
(d) Additional bag fee $5.15 per occurrence
(e) Equipment delivery fee $17.00 per occurrence
(f) Equipment repossession fee $17.00 per occurrence
(g) Damaged equipment fee, at hauler discretion Cost of repair or
replacement per item
II. COMMERCIAL RATE – MONTHLY:
A. Can/Roll Cart Rates - Commercial:
The rates in this section include collection charges for garbage and recycling; applicable
disposal fees; and Lane County fees. These rates are for curbside service only. The
customer places the container at the curbside for collection and the customer retrieves the
container after collection. These rates do not include yard debris service.
RATE PER MONTH
Monthly7 EOW7 Collections per Week
1 2 3 4 5 6
20 gallon8 NA NA $20.02 $40.05 $60.05 $80.07 $100.10 $120.12
32 gallon9 $10.96 $17.53 $27.35 $54.68 $82.03 $109.38 $136.73 $164.07
60 gallon NA NA $49.26 $98.53 $147.81 $197.07 $246.33 $295.60
90 gallon NA NA $61.38 $122.76 $184.15 $245.53 $306.91 $368.29
7Only available for non-putrescible solid waste.
8Rate applies to container capacity of 21 gallons or less.
9Rate applies to container capacity of 30 to 40 gallons.
Administrative Order - Page 35 of 38
B. Container Rate – Monthly
The rates listed for containers include the disposal fee. For accounts with multiple
containers, the largest container size collected at least weekly will be considered the
primary container. At accounts with space limitations that allow only for the placement of
a can, cart, or container designed for residential service, the rate for collection service shall
be the rate for the size of the container sited.
Bin Size *On- Call Monthly
10
EOW
10
Collections per Week
(cu.yds.) 1 2 3 4 5 6 7
1 $30.41 $24.64 $49.26 $106.04 $214.15 $321.21 $428.23 $535.35 $642.43 $749.50
each add’l $28.39 $22.61 $45.23 $97.44 $196.78 $295.20 $393.56 $491.98 $590.33 $688.75
1.5 $40.96 $35.18 $70.44 $153.11 $309.28 $464.00 $618.66 $773.33 $927.94 $1,082.60
each add’l $38.13 $32.36 $64.74 $140.65 $284.18 $426.27 $568.35 $710.44 $852.53 $994.62
2 $52.15 $46.38 $92.76 $201.62 $407.23 $610.92 $814.58 $1,018.17 $1,221.81 $1,425.45
each add’l $48.35 $42.57 $85.20 $185.25 $374.12 $561.21 $748.28 $935.32 $1,122.40 $1,309.49
3 $73.61 $67.84 $135.69 $294.91 595.76 $893.61 $1,191.46 $1,489.36 $1,787.23 $2,085.13
each add’l $68.02 $62.30 $124.61 $270.85 $547.18 $820.76 $1,094.38 $1,367.93 $1,641.55 $1,915.11
4 $93.98 88.20 $176.42 $383.46 $774.59 $1,161.87 $1,549.19 $1,936.46 $2,323.78 $2,711.12
each add’l $86.77 $80.99 $161.99 $352.14 $711.31 $1,066.97 $1,422.68 $1,778.34 $2,134.00 $2,489.71
5 $113.30 $107.54 $215.06 $467.52 $944.20 $1,416.33 $1,888.41 $2,360.54 $2,832.68 $3,304.73
each add’l $104.47 $98.72 $197.47 $429.21 $866.95 $1,300.39 $1,733.85 $2,167.34 $2,600.81 $3,034.24
6 $131.58 $125.82 $251.65 $547.07 $1,104.92 $1,657.41 $2,209.91 $2,762.40 $3,314.84 $3,867.33
each add’l $121.26 $115.49 $231.00 $502.13 $1,014.30 $1,521.50 $2,028.65 $2,535.80 $3,042.95 $3,550.10
10 Only available for non-putrescible solid waste.
*In addition to the on-call charge per pick-up, the following monthly
container rental rates will be charged:
Bin Size (cu. Yds.) Monthly On-Cal Container Rental
1 $11.00
1.5 $11.00
2 $17.00
3 $17.00
4 $27.00
5 $27.00
6 $27.00
Administrative Order - Page 36 of 38
C. Commercial Food Waste Collection
Bin Size Collections per Week
1 2 3 4 5 6 7
32-gallon $21.87 $43.72 $65.65 $87.52 $109.38 $131.24
64-gallon $39.40 $78.81 $118.26 $157.67 $197.07 $236.47
1 yard $84.81 $171.34 $256.94 $342.56 $428.28 $513.95 $599.62
1.5 yard $122.47 $247.43 $371.17 $494.92 $618.66 $742.35 $866.10
2 yard $161.30 $325.77 $488.75 $651.66 $814.52 $977.44 $1,140.34
3 yard $235.95 $476.63 $714.88 $953.14 $1,191.51 $1,429.77 $1,668.10
4 yard $306.80 $619.70 $929.49 $1,239.35 $1,549.19 $1,859.05 $2,168.89
D. Compaction Rates
Bin Size
(cu.yds.) On Call EOW Collections per Week
1 2 3 4 5 6 7
1 $61.33 $113.31 $243.88 $492.53 $738.80 $984.94 $1,231.32 $1,477.60 $1,723.85
1.5 $89.07 $162.02 $352.15 $711.33 $1,067.19 $1,422.91 $1,778.67 $2,134.26 $2,489.98
2 $116.87 $213.36 $463.75 $936.64 $1,405.15 $1,873.52 $2,341.79 $2,810.15 $3,278.53
3 $172.43 $312.07 $678.30 $1,370.25 $2,055.30 $2,740.37 $3,425.55 4,110.61 $4,795.79
4 $227.98 $405.75 $881.97 $1,781.58 $2,672.29 $3,563.14 $4,453.86 $5,344.72 $6,235.57
5 $283.55 $494.65 $1,075.28 $2,171.67 $3,257.57 $4,343.35 $5,429.23 $6,515.13 7,600.92
6 $339.10 $578.78 $1,258.27 $2,541.34 $3,812.06 $5,082.80 $6,353.52 7,624.12 $8,894.86
E. Additional Commercial Services:
1. Yard debris only, every other week (EOW) $5.54 /month
2. Additional yard debris container, EOW $3.05 /month
3. Pack out service (up to 100 feet from curbside – haulers
may provide a discount to a disabled customer for this
service)
$5.19 /month/ container
4. Extras:
(a) Item(s) small enough to fit into 32-gallon cart if
unmodified
$5.54 /32-gallon unit
(b) Material may be charged by the yard (minimum
is 1 cubic yard)
$27.40 /cubic yard
5. Contamination fee, after written warning $27.00 per occurrence
Administrative Order - Page 37 of 38
6. A surcharge of not more than 50% of the applicable charge for pack out or extra
bag/container service for removal down or upstairs, through a narrow corridor, or
from an attic, basement, or other place posing extra-ordinary difficulties.
Licensees may provide a discount to a disabled customer for this service.
7. Bulk Rates:
(a) Minimum service fee $27.00
(b) Each item at curb, at hauler discretion $7 - $54 per item
III. DROP BOXES
Rates for drop boxes are set on a per pull basis for trash, mixed construction and
demolition waste, commingled recycling, food waste and yard debris. The rates listed for
drop boxes do not include disposal fee. Disposal fees and other applicable Lane County
fees are charged at the actual cost.
A. Drop Box Compactors
7 Yard Compactor.............................................................. $178.00
10Yard Compactor............................................................. $178.00
15 Yard Compactor............................................................ $178.00
20 Yard Compactor............................................................ $178.00
25 Yard Compactor............................................................ $178.00
30 Yard Compactor............................................................ $178.00
40 Yard Compactor............................................................ $178.00
46 Yard Compactor............................................................ $178.00
B. Drop Box
7 Yard ................................................................................ $171.00
10Yard ............................................................................... $171.00
15 Yard .............................................................................. $171.00
20 Yard .............................................................................. $171.00
25 Yard .............................................................................. $171.00
30 Yard ............................................................................. .
40 Yard ............................................................................. .
46 Yard ............................................................................. .
C.Additional Drop Box Charges
$178.00
$178.00
$178.00
1.Drop box delivery .......................................................................................... $57.00
2.Drop box relocation ....................................................................................... $57.00
3.Drop box rental fee for containers left in place for more than 30 days ......... $86.00
IV.INFECTIOUS/MEDICAL WASTE:
Infectious and Medical Waste, including the provision by the collector of
collection boxes, and cold storage facilities:
(a)
(b)
Collection cost (per box per pick-up)
Disposal cost (per gallon, rounded to a whole
number)
V.LANE COUNTY AND TIPPING FEES:
$39.28
$1.02
The fees set forth in Sections I, II, and III above include tipping fees or the
Lane County systems benefit fees, unless otherwise indicated. Licensed City of Eugene
haulers are required to charge these fees as a portion of the overall rate charged
customers. Residential tipping or systems benefit fees have been calculated using the
established container weights as determined by the most recent weight study conducted
and/or approved by the City Manager or the Manager's designee. Failure to charge a
consolidated rate that includes the tipping fee and systems benefit fee and falls within
the minimum-maximum allowable rates may result in enforcement action, including
imposition of an administrative civil penalty.
Dated this 27th day of June, 2025.
_M_.... __ .,_p;...__ _ _,:JIE__
Matt Rodrigues Denny Braud JTP Tim Westerman Sarah Medary, City Manager
Administrative Order -Page 38 of 38
Exhibit A
to Administrative Order No. 53-25-06-F
Findings - Page 1 of 1
City Manager’s Findings in Consideration of Written Submissions
During the 15-day comment period, the City received two written comments regarding the
proposed amendments to the Solid Waste, Yard Debris, Food Waste, Organics, and Recycling
Collection Administrative Rule R-3.250. A summary of the comments received, and findings
addressing the comments, are set out below:
1. One person submitted a comment requesting lower minimums, including 1/4, 1/2,
and 3/4 cubic yard rates.
Response: Section II titled “Commercial Rates”, item E “Additional Commercial
Services” section 4(b) “Extra Services” states that “Material may be charged by the yard
(minimum is 1 cubic yard.)” One cubic yard is the smallest increment of volumetric
measurement used in the City’s adopted commercial container rates matrix and is the
minimum size to charge for overflow for commercial containers. This comment will be
considered for a future rate analysis. No changes are being made to the proposed rate
schedule because of this comment.
2. One person submitted a comment requesting different rates for additional
compactors.
Response: The current rates for compactors are based on the size and frequency of
service for each compactor (Section II “Commercial Rates”; item D “Compaction
Rates”). Additional compactors for a customer are based on the pricing matrix for
“Compaction Rates” in item D. This comment will be considered for a future analysis.
No changes are being made to the proposed rate schedule because of this comment.