HomeMy WebLinkAboutAdmin Order 57-26-01-F -- Hult Fee AmendmentsAdministrative Order – Page 1 of 2
ADMINISTRATIVE ORDER NO. 57-26-01-F
of the
City Manager of the City of Eugene
SETTING SILVA CONCERT HALL, SORENG THEATER AND LOBBY
FEES AND SUPERSEDING THE FEE SCHEDULE ADOPTED BY
ADMINISTRATIVE ORDER NO. 57-24-04-F.
The City Manager of the City of Eugene finds as follows:
A. Section 2.020 of the Eugene Code, 1971, authorizes the City Manager to determine
and set fees and charges to be imposed by the City for services, goods, use of municipal property,
and licenses and permits.
B. Pursuant to the above authority, on January 10, 2025, Administrative Order No. 57-
24-04-F was issued making the most recent changes to the Silva Concert Hall, Soreng Theater and
Lobby fees and adopting an updated Silva Concert Hall, Soreng Theater and Lobby Fee Schedule
(“the Fee Schedule”).
C. On January 29, 2026, Administrative Order No. 57-26-01 was issued, ordering that
notice be given of the opportunity to submit written comments on my proposal to set new Silva
Concert Hall, Soreng Theater and Lobby fees. The Notice specified that comments on the proposed
amendments would be received for 15 days from February 5, 2026, the publishing and posting
date of the Notice. No comments were received within the time or in the manner described in the
Notice.
D. Based on my investigation pursuant to the provisions of Section 2.020 of the
Eugene Code, 1971, I find that the fees should be set as proposed. (See Exhibit B to this Order)
E. The unamended Silva Concert Hall, Soreng Theater and Lobby fees adopted by
Administrative Order No. 57-24-04-F are incorporated into the Fee Schedule attached as Exhibit
A to this Order.
On the basis of these findings, I order that:
1. The Silva Concert Hall, Soreng Theater and Lobby Fee Schedule attached as
Exhibit A to this Order is the schedule of fees to be charged for the described services as of the
effective date of this Order.
2. The Fee Schedule attached to Administrative Order No .57-24-04-F is superseded
by the Silva Concert Hall, Soreng Theater and Lobby Fee Schedule attached as Exhibit A to this
Order, as of the effective date of this Order.
Dated and effective this 14 day of May, 2026. ---
Administrative Order -Page 2 of2
Jennifer D. Haruyama
City Manager
Hult Center Fee Schedule Page 1 of 17
Exhibit A to Administrative Order No. 57-26-01-F
FEE SCHEDULE FOR SILVA CONCERT HALL, SORENG THEATER, AND LOBBY
(Effective May 14, 2026)
1.RENTAL RATES:Fees
Resident Company Local Performing Arts Commercial
Local Promoter/Non-
Performing
Silva Concert Hall
Base Rental Rate $2,100 plus 4% of gross
sales exceeding $20,000
$2,100 plus 4% of gross
sales exceeding $20,000
$4,400 or 10% of gross
sales, whichever is
greater
$4,400 or 10% of gross
sales, whichever is
greater
Second Performance (same day) $1,320 plus 4% of gross
sales exceeding $20,000
$1,320 plus 4% of gross
sales exceeding $20,000
$3,200 or 10% of gross
sales, whichever is
greater
$3,200 or 10% of gross
sales, whichever is
greater
Youth Education Rate
(through grade 12)
*May be eligible for Event
Management Fee waiver.
$1,000 N/A N/A N/A
Rehearsal/Load-In/Tech Rate* $550 per day $2,100 $4,400 $4,400
Dark Day Rate $550 per day $2,100 $6,000 $6,000
Audience Attended Dress
Rehearsal
(Applicable when 100 or more
people attend the dress rehearsal)
$1,020 $2,100 N/A $2,100
Hult Center Fee Schedule Page 2 of 17
Exhibit A to Administrative Order No. 57-26-01-F
1.RENTAL RATES:Fees
Resident Company Local Performing Arts Commercial
Local Promoter/Non-
Performing
Non-Ticketed Event N/A N/A $6,000 $6,000
Venue Management Fee (VMF) $4 per ticket $4 per ticket $4 per ticket $4 per ticket
Event Cancellation $1,000 each performance
to a maximum of $2,100
if cancelled 90 days or
less prior to scheduled
event; plus 5% of gross
ticket sales for making
refunds, plus any
documented reimbursable
actual expenses incurred
by the Center and related
to the cancelled event in
addition to standard
contract terms
5% of gross ticket sales
for making refunds, plus
documented actual
expenses incurred by the
Center related to the
cancelled event, in
addition to applicable
standard contract terms
5% of gross ticket sales
for making refunds,
plus documented actual
expenses incurred by
the Center related to the
cancelled event, in
addition to applicable
standard contract terms
5% of gross ticket sales
for making refunds,
plus documented actual
expenses incurred by
the Center related to
the cancelled event, in
addition to applicable
standard contract terms
Origination Fee for Commercial
Filming
(Applies to renter recording
performance for commercial use
and not archival purposes)
No charge No charge $5,000 per event $5,000 per event
Soreng Theater
Base Rental Rate $550 per event. Includes
basic sound and standard
lighting.
$550 per event $1,330 $1,330
Hult Center Fee Schedule Page 3 of 17
Exhibit A to Administrative Order No. 57-26-01-F
1. RENTAL RATES: Fees
Resident Company
Local Performing Arts
Commercial
Local Promoter/Non-
Performing
2nd Performance (same day) $400 (in which 2nd
performance is on the
same day)
$400 (in which 2nd
performance is on the
same day)
N/A N/A
Youth Education Rate –
(through grade 12)
*May be eligible for VMF waiver.
$215 per performance $215 per performance N/A N/A
Rehearsal/Load-In/Tech Rate* $195 per day $195 per day $625 per day $625 per day
Dark Day Rate $195 per day $195 per day $2,000 per day $2,000 per day
Non-Ticketed Event N/A $550 $2,000 $2,000
Event Management Fee (EMF) $4 per ticket $4 per ticket $4 per ticket $4 per ticket
Event Cancellation $545 each performance to
a maximum of $1,330 if
cancelled 90 days or less
prior to scheduled event;
plus 5% of gross sales for
making refunds, plus
reimbursement of
documented actual
expenses incurred by the
Center and related to the
cancelled event in
addition to standards
contract terms.
5% of gross ticket sales
for making refunds, plus
documented actual
expenses incurred by the
Center related to the
cancelled event, in
addition to applicable
standard contract terms.
5% of gross ticket sales
for making refunds,
plus documented actual
expenses incurred by
the Center related to the
cancelled event, in
addition to applicable
standard contract terms
5% of gross ticket sales
for making refunds,
plus documented actual
expenses incurred by
the Center related to
the cancelled event, in
addition to applicable
standard contract terms
Hult Center Fee Schedule Page 4 of 17
Exhibit A to Administrative Order No. 57-26-01-F
1.RENTAL RATES:Fees
Resident Company Local Performing Arts Commercial
Local Promoter/Non-
Performing
Origination Fee for Commercial
Filming
(Applies to renter recording
performance for commercial use
and not archival purposes)
No charge No charge $3,000 per event $3,000 per event
The Studio
Base Rental Rate No charge $535 for the first 6
hours; $100 per hour
thereafter
$535 for the first 6
hours; $100 per hour
thereafter
$535 for the first 6
hours; $100 per hour
thereafter
Event Management Fee No charge $250 $250 $250
Sound Cart $75 per event $75 per event $150 per event $150 per event
Maurie Jacobs Community Room
Base Rental Rate No charge $350 $350 $350
Event Management Fee No charge $250 $250 $250
Sound Cart $75 per event $75 per event $150 per event $150 per event
Hult Center Fee Schedule Page 5 of 17
Exhibit A to Administrative Order No. 57-26-01-F
1.RENTAL RATES:Fees
Resident Company Local Performing Arts Commercial
Local Promoter/Non-
Performing
Lobby
Ticketed Events and Community
Activities
$2,100 plus 4% of gross
sales exceeding $20,000
(plus actual expenses)*
$2,100 plus 4% of gross
sales exceeding $20,000
(plus actual expenses)*
$4,400 or 10% of gross,
whichever is greater
$4,400 or 10% of
gross, whichever is
greater
Private Events $2,000 (plus actual
expenses)*
$2,000 (plus actual
expenses)*
$6,000 (plus actual
expenses)*
$4,000 (plus actual
expenses)*
Event Management Fee $200 $250 $250 $250
Non-ticketed Activities Ancillary
to Contracted Events in Silva Hall
or Soreng Theater
Actual Expenses* Actual Expenses* Actual Expenses* Actual Expenses*
Full Center Buy-Out $30,000 per day plus
actual expenses*
$30,000 per day plus
actual expenses*
$30,000 per day plus
actual expenses*
$30,000 per day plus
actual expenses*
Sound Cart $75 per event $75 per event $150 per event $150 per event
*Actual Expenses include but are not limited to such costs as: labor for custodians, concessionaires, technicians, building security, and management staff; and
any charges for equipment.
Hult Center Fee Schedule Page 6 of 17
Exhibit A to Administrative Order No. 57-26-01-F
1.RENTAL RATES:Fees
Resident Company Local Performing Arts Commercial
Local Promoter/Non-
Performing
All Venues
Resident Company Non-Standard
Schedule Fees
Hours Past Event End time
When booking an event, end time
will be requested. There will be a
45-minute grace period.
$150 for each hour after
the grace period
$250 for each hour after
the grace period
$500 for each hour after
the grace period
$500 for each hour
after the grace period
2.TICKET OFFICE CHARGES:Fees
Resident Co. & Local Performing Arts Commercial & Local Promoter/Non-Performing Arts
“Event” is defined as one performance within a production.
“Production” is defined as a booking containing one or more events.
All tickets must be printed by the City
at a charge of:
Ticket Office Management Fees Silva: $200 per production
Soreng: $65 per production
Studio: $35 per production
Lobby: $65 per production
Streaming per Production (up to 3 events) $125
Silva: $600 per production
Soreng: $125 per production
Studio: $35 per production
Lobby: $65 per production
Streaming per Production (up to 3 performances) $125
Season Ticket Management Fee $200 per season $600 per season
Ticket Transaction Fee $0.30 per ticket $0.30 per ticket
Hult Center Fee Schedule Page 7 of 17
Exhibit A to Administrative Order No. 57-26-01-F
2.TICKET OFFICE CHARGES:Fees
Resident Co. & Local Performing Arts Commercial & Local Promoter/Non-Performing Arts
Order handling fee (renewals,
subscriptions, mail orders)
Not to exceed $10 per order Not to exceed $10 per order
Mailing Lists (e-mail files or label
sets) – mailing lists sent to mail house
only and at the discretion of the Hult
Center Director of Marketing
$50 per thousand $50 per thousand
Attendance Data-Post Show
(electronic format) – for user groups
self-Produced or Presented shows
only.
No charge First request – no charge
Additional requests -- $50 per thousand
Event Tickets to a Source Outside the
City’s System
$2 per ticket Not to exceed $5 per ticket
Ticket Sales Charged to Credit Cards
(all events)
3.2% 3.2%
Ticketing Services for Events
Ticketed at Non-Cultural Services
Facilities
5% of gross sales
$50 ticket set-up fee
$0.30 per ticket for Ticket Transaction Fee
$200 Off-site season Ticket Set-up Fee
*In the event of a cancellation,
5% of the gross sales will be charged for ticket returns
N/A
Hult Center Fee Schedule Page 8 of 17
Exhibit A to Administrative Order No. 57-26-01-F
2. TICKET OFFICE CHARGES: Fees
Resident Co. & Local Performing Arts Commercial & Local Promoter/Non-Performing Arts
Extension of Ticket Office Hours $175 per hour for hours extended beyond regular
ticket office hours for up to 5 hours (includes four
ticket sellers and 1 supervisor)
$175 per hour for hours extended beyond regular ticket
office hours for up to 5 hours (includes four ticket sellers
and 1 supervisor)
Promoter offered complimentary
exchange and/or duplicate tickets for
subscribers
$40 per title for up to 500 subscription tickets sold
For each range increase of 500 subscription tickets
sold thereafter, the cost per title is increased by $20
For example:
$60 per title for 501 – 1000 subscription tickets sold
$80 per title for 1001 – 1500 subscription tickets sold
$40 per title for up to 500 subscription tickets sold
For each range increase of 500 subscription tickets sold
thereafter, the cost per title is increased by $20
For example:
$60 per title for 501 – 1000 subscription tickets sold
$80 per title for 1001 – 1500 subscription tickets sold
Production Seating Change/Swap $200 $500
Per Ticket Phone Order Service Fee Not to exceed $5.50 per ticket Not to exceed $5.50 per ticket
Per Ticket Web Order Service Fee Not to exceed 13.2% of the total ticket price Not to exceed 13.2% of the total ticket price
Donation management and
distribution fee
No charge $30 per distribution
Platinum Service Fee or VIP Service
Fee
Not less than $200, but not to exceed $500, negotiated
by contract based on the number of Platinum tickets to
be sold, and the amount of time involved and level of
complexity in pricing selected seats
Sliding scale $500 - $1500 based on complexity of
ticketing build determined by the Director of Programming
VIP List/Comp List Management Fee $100 Flat Fee to fully manage a VIP or Comp ticket
list should the list not be sent to the Box Office in the
requested or a usable format
$100 Flat Fee to fully manage a VIP or Comp ticket list
should the list not be sent to the Box Office in the
requested or a usable format
Hult Center Fee Schedule Page 9 of 17
Exhibit A to Administrative Order No. 57-26-01-F
2. TICKET OFFICE CHARGES: Fees
Resident Co. & Local Performing Arts Commercial & Local Promoter/Non-Performing Arts
VIP Gross Ticket Sales N/A Not to exceed 10% of the gross VIP ticket sales that are not
included in the Gross ticket sales for the Performance as
contracted with the Promoter
3. PERSONNEL CHARGES: Fees
Resident Co. & Local Performing Arts Commercial & Local Promoter/Non-Performing Arts
Ticket Taker/Usher *City temporary scale plus 34% of total labor charges *City temporary scale plus 34% of total labor charges
Head Usher *City temporary scale plus 34% of total labor charges *City temporary scale plus 34% of total labor charges
Evolv Usher *City temporary scale plus 34% of total labor charges *City temporary scale plus 34% of total labor charges
Stagehands (including Department
head and grip)
IATSE contract rate plus 34% of total labor charges IATSE contract rate plus 34% of total labor charges
Event Custodian $150 per event for Soreng Theater and $364 per event for
Silva. If additional spaces are used for ancillary events
then hourly charges at City temporary scale and/or
AFSCME scale plus 34% of total labor charges will be
charged.
$260 per event for Soreng Theater and $520 per event for
Silva Theater. If additional spaces are used for ancillary
events then hourly charges at *City temporary scale and/or
AFSCME scale plus 34% of total labor charges will be
charged.
Hult Center Fee Schedule Page 10 of 17
Exhibit A to Administrative Order No. 57-26-01-F
Technical Director or Designee City scale plus 34% of total labor charges per hour for:
a) each hour beyond the first two hours of consultation
(**“advance” time). Should additional consultation be
required and per hour charges assessed, Licensee will be
informed at the time of the initial consultation; plus
b) each hour spent on-site and engaged in event-related
duties including meetings and settlement.
City scale plus 34% of total labor charges per hour for:
a) four hours of consultation (**“advance” time); plus
b) actual hours, exclusive of advance time spent on-site
engaged in event-related meetings, and stage calls from stage
prep through event load-out.
Front of House Manager or Designee City scale plus 34% of total labor charges per hour for:
a) each hour beyond the first two hours of consultation
(**“advance” time). Should additional consultation be
required and per hour charges assessed, Licensee will be
informed at the time of the initial consultation; plus
b) each hour spent on-site and engaged in event-related
duties including meetings and settlement.
City scale plus 34% of total labor charges per hour for:
a) four hours of consultation (**“advance” time); plus
b) actual hours, exclusive of advance time spent on-site
engaged in event-related meetings, and stage calls from stage
prep through event load-out.
Facilities Manager or Designee City scale plus 34% of total labor charges per hour for
each hour spent on-site and engaged in event-related
duties including meetings and settlement
City scale plus 34% of total labor charges per hour for each
hour spent on-site and engaged in event-related duties
including meetings and settlement
House Technical Personnel City scale plus 34% of total labor charges per hour for:
a) each hour beyond the first hour of consultation
(**“advance” time). Should additional consultation be
required and charges assessed, Licensee will be informed
at the time of the initial consultation; plus
b) each hour spent on-site and engaged in event-related
duties including meetings and settlement.
City scale plus 34% of total labor charges per hour for:
a) four hours of consultation (**“advance” time); plus
b) actual hours, exclusive of advance time spent on-site
engaged in event-related meetings, and stage calls from stage
prep through event load-out.
Security $34 per show/hour, overtime $49 per person/hour $37 per person/hour; overtime $51 per person/hour
*The City of Eugene temporary employee pay scale in effect at the time the services are provided. A current copy of the pay scale shall be available for review at the
Hult Center offices.
**“Advance” time is defined as “pre-event advising and consulting, including meeting with technical directors and road managers, and scheduling staff.”
Hult Center Fee Schedule Page 11 of 17
Exhibit A to Administrative Order No. 57-26-01-F
4. CONCESSIONS/CATERING: Fees
Concession buy-out for artists
traveling with their own personal
caterer
$300
Event set-up/take down (for Lobby,
Studio and Gallery events)
Two-hour minimum at $25 per person/hour
Towel Fee $2 per towel
(No charge for Resident Co. and Local Performing Arts)
Table Linen Fee $5 per linen
Responsibility for Concession Charges Licensee will be responsible for all concession charges
5. SOUVENIR SALES: Fees
Commercial:
Sale by commercial licensee 25% of gross sales due at close of the production
Resident and Local Company:
Sale by licensee 10% of gross sales due at close of the production
Hult Center Fee Schedule Page 12 of 17
Exhibit A to Administrative Order No. 57-26-01-F
6. MARKETING FEES: Fees
Promoter-Requested “E-Blasts” Resident Company/Local Performing Arts: $500
Commercial/Local Non-Performing Arts: $1000
Standing Banner in Lobby $50 (must be approved by Marketing)
Management of Event Postering $150 plus $0.75 per poster
Hult Center Marketing of Outside
Promoter’s Performance
15% of promoter marketing budget, plus total promoter
marketing budget
Marketing Services Fee $500 applied after 10 hours of marketing support
Program Printing $100 plus cost of printing
Sales Metric Tagging Fee
Configure Google Tag Manager
(GTM) tags and triggers. Tracking tags
to include conversions (& revenue if
approved by Hult Center) specific to
each resident or rental events only.
This does not provide access to other
producer or Hult patron data
Resident Company/Local Performing Arts - $50 per
placement
Commercial/Local Non-Performing Arts - $200 per
placement
Targeted Email $50 per thousand email addresses, limit one email per
title.
Hult Center Fee Schedule Page 13 of 17
Exhibit A to Administrative Order No. 57-26-01-F
7.EQUIPMENT RENTAL RATES:Fees
Resident Company Local Performing Arts Commercial & Local
Promoter/Non Performing
Silva Soreng Silva Soreng Silva Soreng
“Event” is defined as one use, e.g. tech
rehearsal, dress rehearsal, performance,
within a production.
“Production” is defined as a booking
containing one or more performances.
Sound
Full (complete inventory, subject to
availability)
$300 per event $100 per event $350 per event $175 per event $700 per event $300 per event
Monitor Console $300 per event $100 per event $350 per event $100 per event $700 per event $200 per event
Wireless mics (each) $75 per event $75 per event $75 per event $75 per event $100 per event $100 per event
Stacks and Racks – Meyer Leopard System $3,000 per
event
N/A $4,000 per
event
N/A $6,000 per
event
N/A
Lighting
Standard light plot $200 per event Included in
rent
$200 per event $125 per event $700 per event $250 per event
Follow-spots (each) $50 per event $35 per event $75 per event $50 per event $150 per event $100 per event
60 amp shore power per bus N/A N/A $35 per day $35 per day $35 per day $35 per day
Hult Center Fee Schedule Page 14 of 17
Exhibit A to Administrative Order No. 57-26-01-F
8. MISCELLANEOUS EQUIPMENT: Fees
Resident & Local Companies Commercial & Local Promoter/Non
Performing
Pianos
Steinway 9' $150 per production $250 per production
Baldwin 9' $100 per production $150 per production
Yamaha 7' (in the Lobby) $100 per production $100 per production
Yamaha 7' (Silva, Soreng, Studio) $100 per production plus labor for moving (see
Tech Service Rates)
$100 per production plus labor for moving (see
Tech Service Rates)
Upright $50 per production $75 per production
Tuning (all pianos) Actual cost Actual cost
Drum Kit & Hardware
$300
$300
24” Gong with Stand
$75 $75
Guitar Amp Fdr Twin
Guitar Amp Vox AC
Guitar Amp Fishman
Base Amp (Combo)
$75
$75
$50
$50
$75
$75
$50
$50
Hult Center Fee Schedule Page 15 of 17
Exhibit A to Administrative Order No. 57-26-01-F
8. MISCELLANEOUS EQUIPMENT: Fees
Resident & Local Companies Commercial & Local Promoter/Non
Performing
Base Amp (Head)
Base Amp (Cab)
$100
$50
$100
$50
Dance Floor (per production) Basic Marley – $100 $225 per production
Washer & Dryer $20 per event $40 per event
Basic Internet (included in rent) Extended capacity $75 per day Extended capacity $75 per day
*Pyrotechnic Permit:
*For any live flame or pyrotechnic display.
•Licensee must secure a permit from the City of Eugene and State of Oregon (Salem, OR) Fire Marshals at
the fee in effect at the time of issuance of permit
•A fee of not less than $100, but not to exceed $250, in addition to the fee charged for a permit from the
City of Eugene Fire Marshal, will be charged to recover actual labor and transportation costs if the Hult
Center’s Tech Services Department processes the permit
(More information regarding the permit application process can be obtained from Tech Services.)
Equipment available upon request:
(Please check availability prior to finalizing
rental agreement).
Silva orchestra shell (both theaters) No equipment charge $1,000 per move
Soreng orchestra shell (both theaters) No equipment charge $250 per move
Sico Choral risers No charge on site / $20 each for off-site use $500 per move
Hult Center Fee Schedule Page 16 of 17
Exhibit A to Administrative Order No. 57-26-01-F
8. MISCELLANEOUS EQUIPMENT: Fees
Resident & Local Companies Commercial & Local Promoter/Non
Performing
Band risers (8", 16" and 24") No charge on site / $10 each for off-site use No charge on site
Orchestra chairs No charge on site / $5 each for off-site use No charge on site
Music stands No charge on site / $5 each for off-site use No charge on site
Music stand lights No charge on site / $5 each for off-site use No charge on site
Easels No charge $15 each
Stands/Pads/Markers $25 per set $75 per set
Hazers (not including juice) $75 per Hazer per performance $100 per Hazer per performance (actual cost if
rented)
Projection/Video
15x30 (16:9) Draper front screen $250 $500
LED Video Wall $3,900 ($65 per panel) per Production $7,500 ($125 per panel) per Event
$10,000 plus expenses/labor for outside Hult
usage per Event
Video Switcher Package $250 $600
72-inch digital tv screens $50 per screen $100 per screen
Eiki LC-HDT 1000 Projector $500 $1,000
Hult Center Fee Schedule Page 17 of 17
Exhibit A to Administrative Order No. 57-26-01-F
8.MISCELLANEOUS EQUIPMENT:Fees
Resident & Local Companies Commercial & Local Promoter/Non
Performing
Epson G700 Projector $250 $500
Studio Camera $100 per camera per performance $250 per camera per performance
PTZ “ROBO” Camera $50 per camera per performance $150 per camera per performance
*Rented equipment which will be taken out of the building requires an agreement at least two weeks in advance.
9.FEE NEGOTIATIONS. The Executive Director of the Library, Recreation and Cultural Services Division or the Director’s designee may elect to negotiate
rates lower than those listed in this fee schedule if it is deemed in the best interest of the City and facilitates the offering of cultural events and programs. This
determination will be made in accordance with industry standards and fiscal accountability.
Exhibit B
to Administrative Order No. 57-26-01-F
September 2025 Findings – Page 1
City Manager’s Findings
Proposed Silva Concert Hall, Soreng Theater and Lobby Fee Schedule Amendments
FY26
Pursuant to Section 2.020(2) of the Eugene Code, 1971, the City Manager has considered the
following factors in determining the proposed Silva Concert Hall, Soreng Theater and Lobby fee
amendments:
(a)Applicable policies, enactments and directives of the Council.
Findings: n/a
(b)Suggested amendments to previously noted charges.
1.Rental Rates
Youth Education Rate:
(through grade 12)
*May be eligible for VMF Waiver. Correction to the acronym spelling
All Venues – Resident Company Non-Standard Schedule Fees:
•Aligning with practice. There is no Resident Company standard calendar
requirement, which then follows that an additional rate for an item that doesn’t exist
and is not an expectation should be deleted.
2.Ticket Office Charges
Ticket Office Management Fees:
•Deletion of Maurie Jacobs Community Room management fee. In practice, if we
were to ticket this room, it is an extremely small load for our ticketing office, and this
charge would be excessive for the community groups that would like to use this
space. Also of note, this has not historically been charged in any instance.
3.Personnel Charges
Security:
•DPI Security fees have been changed by DPI/City contract.
•Our Resident Companies need advance warning, pre-budgeting, for changes that
will impact on their very tight margins. Historically this has meant a note for the next
year for security increases. They will be notified that security charges will be
increased for FY27.
6.Marketing Fees
Social Media Campaign:
•Deletion of Social Media Campaign. This fee was included by previous leadership
with the forward thought that an additional social marketing FTE would be added to
Exhibit B
to Administrative Order No. 57-26-01-F
September 2025 Findings – Page 2
the Hult. That FTE was not added, and it is not within the capacity of Marketing Staff
to add “boutique” marketing, meaning acting like a 3rd party digital media provider.
This service has also not been requested by any user.
Targeted Email:
• Deletion of maximum 8K contact note. In practice segmented targeted emails
being restricted by number proves difficult. The determination of who to
exclude, and then the logistics to make that happen are time consuming and
are also not necessary. Removing a number restriction is beneficial to both
the Hult and our users.
7. Equipment Rental Rates
• Clarity in definition for “Production”.
8. Miscellaneous Equipment Charges
Silva and Soreng Orchestra Shell:
• Clarifying definition. “equipment” added to the “no charge” designation. There are
fees that are equipment fees and then there are labor fees to install and strike
shells. This is a clarifying note that there is no equipment charge only.
(c) New Fees - The full costs of providing the service supported by the fee.
4. Rental Rates
All Venues – Hours Past Event End Time:
• To address recurring issues with events exceeding their scheduled end times—often
by several hours—we are proposing the addition of a new fee. Currently, there is no
cost expectation tied to event end times across user categories. This has led to
confusion and unanticipated expenses, including overtime charges. By
implementing this fee, we will be able to provide transparency around the costs
incurred when events run over the end time.
6. Marketing Fees
Sales Metric Tagging Fee:
• Inclusion of a new marketing fee. Digital industry changes have now led to requests
for Hult staff to place metric tags in Meta (and other platform) pathways. This
request takes significant staff time that is currently uncompensated. Without this fee,
the requests to place multiple tags is requested by users, with open ended
expectations.
8. Miscellaneous Equipment Charges
Added Equipment to the Hult’s Inventory:
• Drum Kit & Hardware
Exhibit B
to Administrative Order No. 57-26-01-F
September 2025 Findings – Page 3
•24” Gong with Stand
•Guitar Amp Fdr Twin
•Guitar Amp Vox AC
•Guitar Amp Fishman
•Base Amp (Combo)
•Base Amp (Head)
•Base Amp (Cab)
With added equipment inventory, providing better service and costs for all users
on their back-end rental charges, fees need to be established. These fees are
within industry norms.
Removal of an item that we have never owned or provided:
The 10x14 rear screen should be removed as we do not own this piece of
equipment, and our digital video wall has replaced this outdated equipment.
(d)The amounts charged by other comparable providers.
5.Personnel Charges
Event Custodians:
•Introduction of a flat fee. By all users, it has been flagged for the Hult that it is out
of industry norm, and very difficult for users to budget for custodial fees when
there is no basis for the number/hours of custodial support. The standard flat fee
charges bring us in line with industry expectations and allows for appropriate
budgeting. These fees were set after extensive analysis of actual events and
charges to land on an appropriate flat fee charge.
8.Miscellaneous Equipment Charges
Hazers:
•Updated cost. The cost of the use of the hazer, updated to “actual cost if rented” is
to account for the rental industry’s trend in raising the cost of this equipment.
Without this inclusion, the Hult may incur costs if we need to rent a hazer that is
more than $100.
(e)The revenue needs of the City as determined by the adopted city budget.
Findings: n/a