HomeMy WebLinkAboutItem 9: Police Auditor Evaluation Framework
ECC
UGENE ITY OUNCIL
AIS
GENDA TEM UMMARY
Work Session: Police Auditor Evaluation Process
Meeting Date: August 9, 2010 Agenda Item Number: 9
Department: Central Services Staff Contact: Alana Holmes
www.eugene-or.gov Contact Telephone Number: 541-682-5765
ISSUE STATEMENT
This is a work session to discuss the framework for the Police Auditor’s performance evaluation
process.
BACKGROUND
Mark Gissiner was hired as the Police Auditor by the City Council on June 29, 2009. Mr. Gissiner is
due for his annual evaluation and corresponding merit increase. The focus of the work session will be to
develop the process and timeline for his evaluation.
In 2008, staff worked with the council and the Civilian Review Board (CRB) to create performance
evaluation criteria for future review of the Police Auditor. It was decided that the Police Auditor should
also provide a self evaluation as part of the process.
Attached are three documents for your review. The first document is the one identified for evaluation of
the Police Auditor by the City Council. The second is a slightly different version for use by the CRB.
Both documents provide criteria by which to measure the performance of the Police Auditor. The third
document is a copy of the City of Eugene Ordinance regarding the Police Auditor.
The council has several options to choose from for this process:
Use the evaluation documents created from the 2008 process, including a self evaluation from
Mr. Gissiner*
Use an evaluation process similar to that recently used for the City Manager process
Use another model to be determined by the council
*The CRB has already completed its part of the evaluative process with feedback completed in May,
2010.
RELATED CITY POLICIES
City of Eugene Ordinance No. 20374 provides the framework for the reporting relationship between the
City Council and the Police Auditor including the role of the CRB in the evaluation process.
Z:\CMO\2010 Council Agendas\M100809\S1008099.doc
COUNCIL OPTIONS
1.Review and adopt the previous performance evaluation process for the Police Auditor
2.Create a process similar to the one used for the City Manager
3.And/or additional performance criteria or process for the Police Auditor.
CITY MANAGER’S RECOMMENDATION
Not applicable. The Auditor is the council’s employee.
SUGGESTED MOTION
Move to adopt the current performance criteria for the Police Auditor with a self evaluation to be
completed by the Police Auditor.
ATTACHMENTS
A.Document with criteria for Council Evaluation of Police Auditor
B.Document with criteria for CRB Evaluation of Police Auditor
C.City of Eugene Ordinance No. 20374
FOR MORE INFORMATION
Staff Contact: Alana Holmes
Telephone: 541-682-5765
Staff E-Mail: alana.m.holmes@ci.eugene.or.us
Z:\CMO\2010 Council Agendas\M100809\S1008099.doc
ATTACHMENT A
Police Auditor
Performance Appraisal Form
Employee Name Appraisal Date
Position Title Employment Date:
Reviewer Name Review Period
Instructions
Using one of the three descriptors, rate the Auditor’s performance for each of the
performance elements. Place an X next to the rating that best describes your assessment
of her performance. If you choose not to rate one of the elements please state your
reasons in the comment area. Use the blank space on each page to give examples that
support your ratings of the element.
Does Not Meet Expectations
Work at this level suggests serious performance problems. The employee must make
substantial improvement or be subject to appropriate disciplinary action, which may
include termination.
Meets Expectations
Performance at this level is characterized by overall successful and satisfactory
performance of job duties.
Exceeds Expectations
Performance at this level is characterized by overall successful performance with special
contributions in a significant number of areas which add value beyond what would be
considered satisfactory performance. Examples include: innovative approaches to work;
efficiency gains, significant contributions to improvement of department practices,
processes, work team or community relationships.
1 Auditor Evaluation by City Council
Element A: Ethics, Integrity and Independence.
Rating: Does Not Meet Expectations_________
Meets Expectations________________
Exceeds Expectations______________
Model high standards of honesty and integrity.
Independent decision making.
Ability to sustain independence and resist outside influence.
Ability to remain independent despite pressures to succumb to interests.
Professional development and continuing education.
Provide training opportunities for staff and Civilian Review Board.
2 Auditor Evaluation by City Council
Element B: Support of Civilian Review Board
Rating: Does Not Meet Expectations_________
Meets Expectations________________
Exceeds Expectations______________
Select appropriate and timely items for the Board’s consideration.
Provide research, information and resources to support the Board’s mission.
Build effective and respectful relationships with members of the Board.
Keep Board members informed of issues pertinent to their consideration.
Communicate and be responsive to members the Civilian Review Board.
3 Auditor Evaluation by City Council
Element C: Community and Citizen Relations
Rating: Does Not Meet Expectations_________
Meets Expectations________________
Exceeds Expectations______________
Work with the community to build partnerships.
Provide information to community in order to improve understanding of the role of the
CRB.
Develop credibility and trust with citizens.
Develop and maintain positive working relationships with Eugene customers/citizens,
community, and public interest groups.
Conduct appropriate outreach to diverse community groups. (The CRB will identify the
relevant groups and the Council may seek input from the community groups – prepare list
of groups)
Have ongoing, informed dialogues with diverse community groups.
Interacts professionally with the Eugene Police Department to support respectful
relationships.
Communicates effectively with members of the City Council.
4 Auditor Evaluation by City Council
Element D: Complaint Intake and Adjudication Recommendations
Rating: Does Not Meet Expectations_________
Meets Expectations________________
Exceeds Expectations______________
Perform intake in a fair and courteous manner.
Classify the nature of complaint accurately.
Review completed investigations and write analytically sound adjudication
recommendations.
Strength of Case Analysis:
Logical case analysis.
Written communication skills.
Independent analysis without regard to outside pressures.
5 Auditor Evaluation by City Council
Element E: Administrative Functions
Rating: Does Not Meet Expectations_________
Meets Expectations________________
Exceeds Expectations______________
Produces informative reports.
Provides adequate staffing and resources for the Board to accomplish its goals.
Maintains a welcoming office for Civilian Review Board and community.
Maintains website and written brochures to assist members of the community.
Develop budget and ensure that expenditures are within budget.
6 Auditor Evaluation by City Council
Element F: Mayor and Council Support
Rating: Does Not Meet Expectations_________
Meets Expectations________________
Exceeds Expectations______________
Building of positive working relationships with councilors;
Keeping the Mayor and Council informed in a timely manner;
Choosing appropriate and timely items for Council agendas
Receptivity to constructive criticism.
7 Auditor Evaluation by City Council
ATTACHMENT B
Police Auditor
Performance Appraisal Form
Employee Name Appraisal Date
Position Title Employment Date:
Reviewer Name Review Period
Instructions
Using one of the three descriptors, rate the Auditor’s performance for each of the performance
elements. Place an X next to the rating that best describes your assessment of her performance.
If you choose not to rate one of the elements please state your reasons in the comment area. Use
the blank space on each page to give examples that support your ratings of the element.
Does Not Meet Expectations
Work at this level suggests serious performance problems. The employee must make substantial
improvement or be subject to appropriate disciplinary action, which may include termination.
Meets Expectations
Performance at this level is characterized by overall successful and satisfactory performance of
job duties.
Exceeds Expectations
Performance at this level is characterized by overall successful performance with special
contributions in a significant number of areas which add value beyond what would be considered
satisfactory performance. Examples include: innovative approaches to work; efficiency gains,
significant contributions to improvement of department practices, processes, work team or
community relationships.
1 Auditor Evaluation by CRB
Element A: Ethics, Integrity and Independence.
Rating: Does Not Meet Expectations_________
Meets Expectations________________
Exceeds Expectations______________
Model high standards of honesty and integrity.
Independent decision making.
Ability to sustain independence and resist outside influence.
Ability to remain independent despite pressures to succumb to interests.
Professional development and continuing education.
Provide training opportunities for staff and board.
2 Auditor Evaluation by CRB
Element B: Support of Civilian Review Board
Rating: Does Not Meet Expectations_________
Meets Expectations________________
Exceeds Expectations______________
Select appropriate and timely items for the Board’s consideration.
Provide research, information and resources to support the Board’s mission.
Build effective and respectful relationships with members of the Board.
Keep Board members informed of issues pertinent to their consideration.
Responsiveness to Board members’ suggestions.
Communicate and be responsive to members the Civilian Review Board.
3 Auditor Evaluation by CRB
Element C: Community and Citizen Relations
Rating: Does Not Meet Expectations_________
Meets Expectations________________
Exceeds Expectations______________
Work with the community to build partnerships.
Provide information to community in order to improve understanding of the role of the CRB.
Develop credibility and trust with citizens.
Develop and maintain positive working relationships with Eugene customers/citizens,
community, and public interest groups.
Conduct appropriate outreach to diverse community groups. (The CRB will identify the relevant
groups and the Council may seek input from the community groups – prepare list of groups)
Have ongoing, informed dialogues with diverse community groups.
Provides welcoming environment to constituents.
Develop and maintain professional and respectful working relationships with the Eugene Police
Department and Internal Affairs.
4 Auditor Evaluation by CRB
Element D: Complaint Intake and Adjudication Recommendations
Rating: Does Not Meet Expectations_________
Meets Expectations________________
Exceeds Expectations______________
Perform intake in a fair and courteous manner.
Classify the nature of complaint accurately.
Review completed investigations and write analytically sound adjudication recommendations.
Strength of Case Analysis:
Logical case analysis.
Written communication skills.
Independent analysis without regard to outside pressures.
5 Auditor Evaluation by CRB
Element E: Administrative Functions
Rating: Does Not Meet Expectations_________
Meets Expectations________________
Exceeds Expectations______________
Produces informative reports, including yearly statistics on complaints and resolution.
Provides adequate staffing and resources for the Board to accomplish its goals.
Maintains a welcoming office for Civilian Review Board and community.
Maintains website and appropriate outreach materials and/or written brochures to assist
members of the community.
6 Auditor Evaluation by CRB