Item C - Info.Tech Issues - Laserfiche WebLink

Home Browse Search

ti#ns to the City's communications network for purposes of enabling increasing high-speed broadband avail- ability, including City software applications for staff at remote City sites. #5 Multi-lingual Polaris module for on-line catalog (Spanish): This module makes available the effi- ciencies of our on-line Library catalog system to additional portions of our diverse community. #6 Satellite Dish at Eugene Library- Staff/Community Training: There are a number of trainings avail- able through satellite downlinks such as the "High Performance in Tough Fiscal Times," hosted by Innova- tion Groups. The dish feeds into the Bascom Tykeson room. #7 E-Government: In 1995, the City launched its municipal web site which today attracts 50,000 users each month. In FY02, nearly a half million dollars in Hult tickets were sold online. However, the site is in need of a major structural overhaul. Providing and maintaining content is very labor-intensive and the site is difficult for citizens. The E-government Steering Committee endorsed a proposal to replace the current site with a revised one built with a vendor-supplied portal, easily administered and supported. #8 LRCS Class e-Connect Online System: An application to the CLASS registration system, Interactive Voice Response (IVR) telephone system, multi-lingual options, and a secure Payment Processing module. 09 Server Replacement - Fiber Optic Traffic Signal Infrastructure: The City has not been able to com- pletely build out its current traffic signal communication plant to reach all outlying traffic signals while other areas have reached capacity with its copper wire facilities. New technology has greatly expanded the num- ber of tools available for controlling traffic control systems and a server replacement will establish readiness. #10 Community Emergency Notification System (CENS): CENS is a telephone based alert system that directs emergency messages to specific threatened areas. Described as a reverse 9-1-1 calling service, in- stead of a person notifying public safety of an emergency, public safety alerts them. Lane County and Springfield purchases their own service subscriptions enabling County-wide coordination. #11 Live Scan Fingerprint System: Electronically obtains fingerprints onto a fingerprint card instead of using ink and a pad. The fmgerprint is video-captured which permits a more efficient crime scene analysis. Not only does EPD receive f'mgerprint cards from the jail, but cards from agencies in seven western states. 012 Needs Analysis - LRCS Information Kiosks: Hult staff support the placement of kiosks, expanding them to include all of LRCS information and eventually interactive capability --to order tickets, sign up for classes etc., believing they provide an interactive Internet alternative to promote transaction opportunities to better serve citizens in areas located within and outside the downtown core. 013 Partial Funding, Utility Undergrounding LTD BRT Path: In 2003, an opportunity arose to under- ground EWEB poles located in the planned LTD BRT path and contribute telecom tax funding (in conjunc- tion with PDD's URA funds, LTD funds, and EWEB funds) as the poles have telecom facility attachments. #14 Customer Survey Personal Digital Assistants: Surveys for all elements of LRCS' activities as a ge- neric feedback tool or targeted to a specific event or area of interest. Using hand held instruments allow staff to obtain more easily customer feedback at an event and quickly assimilate it in to reports back at the office.