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Section Six: Time and On-Scene Performance performance both before and after the reassignment of Engine 9 (Valley River) to Engine 11 (Santa Clara), which occurred July 1, 2002. We have included response times for all structure fires and have indicated the travel time for the last-arriving unit of the initial dispatch. This is generally the period of time it takes to assemble an effective initial response force. Nearly half of all structure fires did not require the full 15- personnel response. A response of less than 15 personnel would usually occur when first arriving crews determine during their initial size-up that the fire does not require the full first alarm response resources and cancel, or return, some of the responding crews. More detail about on-scene operations is provided in Section Four. In addition, we have measured the travel time for the 15th person to arrive at only those structure fire incidents where 15 or more personnel were needed. The longer response times reported for FY03 as compared to FY02 can be attributed to the following factors: 1. The addition of the Santa Clara area to the department's primary fire response area. EFD has assumed direct responsibility for a new geographical area, but has not added fire response resources. As a result, the existing resource base is spread more thinly, and units are more frequently responding to incidents outside their first-in areas. This issue is discussed in more detail in Section Seven. 2. A significant increase in time spent at the City's Emergency Services Center drill field conducting essential training and development activities. The recent increase in this type of work has resulted from the higher-than-usual number of retirements precipitated by recent changes to the Public Employees' Retirement System. While companies remain available to respond to calls for service during these activities, they may be out of optimal position for response when an incident occurs. Table 6.9 Response Time Performance for Structure Fires FY02 Risk Area "A" and "B" I Call Processin[I Turnout 80th Percentile I 1:40 1:26 Risk Area "A" Travel Timeste0th Percentile First Arriving Unit t Last Arriving Unit ] Arrival of 15th Pers°n3:58 8:38 8:52 Risk Area "B" Travel Times First Arrivin[i Unit I Last Arriving Unit Arrival of 15th Person 80th Percentile 7:15 I 14:00 13:07 63