Item A - ICMA/PERF Report - Laserfiche WebLink

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The mayor has made several proposals for 2005 aimed at improving public processes and communications that would provide a way to hear from those who may feel disenfranchised from the political process. The first is "Mayor One-on-Ones." Mayor Piercy has stated she intends to take these meetings out to the neighborhoods to create more opportunity to hear from residents across Eugene. This is an excellent way to hear first-hand the concerns of those whose voices have traditionally been unheard. The review team supports this effort and recommends that the mayor also work with the neighborhood and business associations in the city to reach all levels of the community. The Police Commission has proven itself capable of gathering concerns and input from the various segments of the community. Capitalizing on their ability to set up forums and other mechanisms to solicit input would assist in the determination of fact from non-fact and perceptions. The review team recommends that the Police Commission and the mayor work together in this effort. Recommendation No. 2: Develop a comprehensive information outreach and feedback program loop. Discussion: As stated in Issue No. 2, misinformation exists in the community and the police department. This misinformation, coupled with personal perceptions, have created a situation where many residents of Eugene hold a view of the EPD that is not fully informed by facts and further perpetuates misinformation and miscommunication. As the mayor has indicated, better communication tools must be developed. Movement with all deliberate speed must be taken to "improve the ways the 18