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does not relieve supervisors of the responsibility of constant observation, <br />recording, and feedback of the personnel they manage. <br /> <br />Recommendation No. 51: Every employee deserves to be regularly appraised <br />of expectations and his/her job performance. <br /> <br />Discussion: Without regular appraisals, employees do not know what is <br />expected of them. If they do not know they are not meeting department <br />expectations, they may not know how to correct their performance. A formal <br />evaluation should be presented to each employee annually. There should also <br />be periodic feedback sessions throughout the performance period. If changes <br />to performance are needed, the employee has the opportunity to improve <br />prior to the end of the rating period. <br /> <br />Recommendation No. 52: When employees are presented with his/her <br />evaluation, the supervisor must go over all aspects of performance. <br /> <br />Discussion: The annual evaluation should not be the first time the employee <br />hears about problems with his/her performance. As stated above, <br />performance evaluation is an on-going process. If a performance problem <br />exists, the end-of-rating period review should be a culmination of several <br />documented feedback sessions. For each area requiring improvement, the <br />supervisor and the employee should develop an action plan to bolster <br />performance if one has not developed earlier during the rating period. A mid- <br />point meeting should be held six months later when the supervisor and the <br />employee discuss progress, and any other areas in which performance is not <br />at acceptable levels. During the meeting, the supervisor can reaffirm problem <br />areas and allow the employee every opportunity to take corrective action <br />before the final evaluation is prepared. <br /> <br /> 73 <br /> <br /> <br />