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e e e bUilding permit review process that deals effectively and appropriately with rehabilitation projects, or it should not encourage rehabilitation so much. He mentioned that handicap accessibility is a difficult and critical issue relating to rehabilitation projects; at some point, the community needs to address this issue. Mr. Bennett also wondered whether the staff is devoting too large a share of its resources to customer assistance and not enough to actual plan review. Mr. Gleason said staff intends to shift some of its resources away from customer assistance and toward plan review. Mr. Bennett stressed the need for the City to develop a timely process for reviewing building permits that are small and raise no major structural or safety issues (for example, permits for tenant office improvements). He also addressed the issue of regulatory philosophy. He cautioned that some of the worst problems can arise when a consummate philosophy is developed, because it often goes too far and is taken to its absurdly logical conclusions. He said what is needed is a group of people with the field experience--the wisdom--to know where to draw the line in the dirt, so to speak. Mr. Bennett said the City should give a lot of thought to the issue of regulatory philosophy, and should try to develop a staff team that has this sort of wisdom, the ability to strike the right balance. Finally, Mr. Bennett said the City should set a conservative goal for permit review turnaround time and try to be accountable by meeting this goal. Mayor Miller expressed appreciation for the attitude taken by staff--that is, trying to be constructive and solve problems, rather than trying to blame one side or the other. The work session adjourned at 7:05 p.m. Respect. fully SUbmit~. ~~. .~ ". , '~~~~ h M i c a 1 G 1 ~1ta son . ' City Manager (Recorded by Monty Hindman) MNCC 041089-530 MINUTES--Eugene City Council April 10, 1989 Page 5