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Metropolitan Wastewater Management Commission Overview <br />Outcome 5:Achieve and maintain public awareness and understanding of MWMC, the <br />regional wastewater system, and MWMC’s objectives of maintaining water quality and a <br />sustainable environment. <br />Indicators:Performance: <br />FY16-17 FY 17-18 FY 18-19 <br />ActualEstimated Actual Target <br />Implemented high Update of plan Continue <br />Communications Plan <br />priority elements completed implementation <br />and refresh as <br />needed <br />Created new Created new Implement <br />Promote MWMC social media <br />channels YouTube channel Facebook and strategies to grow <br />Twitter accounts Facebook <br />followers to 300, <br />and Twitter <br />followers to 250 <br />4 newsletters Update design and Distribute <br />Create and distribute MWMC <br />e-newsletters increase distribution monthly and <br />by 10% increase <br />distribution by <br />10% or greater <br />2 campaigns and2 campaigns and 2 campaigns and <br />Pollution prevention campaigns <br />3 sponsorships; 3 sponsorships, 4 sponsorships; <br />reaching 20% of reaching 20% of reaching 20% of <br />residents in residents inresidents in <br />service area service area service area <br />Provided tours for Provide tours for <br />Provide tours <br />Provide tours of the Water <br />Pollution Control Facility <br />about 750 people greater thanfor greater than <br />750 people 750 people <br />Annual review of ---Planfor <br />Community survey <br />datasurveying in Fall <br />2019 <br />New website Increased unique --- <br />MWMC website <br />launchedvisitors by 15% <br />Page 8FY 18-19 BUDGET AND CIP <br /> <br />