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2017 Incident Reviews, Inquiries, Policy Complaints, and Service Complaints <br />Received <br />Date <br />Closed Date Time Open <br />(days) <br />Classification Summary Outcome <br />5/18/2017 6/27/2017 39 Inquiry RP alleged that officer entered her home with <br />without probable cause and looked through RP's <br />phone without a warrant. <br />Sgt. reviewed the incident and found officers had contacted RP in <br />relation to a investigation into a family member. RP had given <br />permission for the phone to be seized and a search warrant was <br />obtained. Sgt. spoke with RP about her concerns. <br />5/19/2017 6/1/2017 12 Policy RP was upset that officers were threatening to <br />tow his motorhome that was his place of <br />business. <br />Sgt. spoke with RP who admitted that he was also living in his <br />motorhome and had not moved it in over a week. No policy <br />violations were found by officers. <br />5/16/2017 7/5/2017 49 Inquiry RP was upset with what she perceived as a very <br />public show of force while arresting two black <br />men on separate days. <br />Lt. reviewed the reports from both incidents that RP mentioned and <br />found that the no policy violations were found in either incident. Lt. <br />spoke with RP, describing some of the background leading up to <br />what she observed. RP was happy with the conversation and had <br />a better understanding of what had transpired. <br />5/22/2017 6/15/2017 23 Courtesy RP was unhappy with the service she received <br />when trying to report a man making loud noises <br />near her home in the middle of the night. The <br />officer was discourteous and blamed her for the <br />situation. <br />Sgt. reviewed ICV and found the officer to be kind and patient with <br />RP. Sgt. spoke with RP about his findings. <br />5/22/2017 5/25/2017 3 Performance RP alleged that when an officer T-boned his <br />girlfriend in a parking lot, officers did not even <br />ask if she need medical help and seemed to be <br />very secretive about the investigation. <br />Sgt. reviewed ICV of various officers who responded to the scene <br />and found that medical help was offered and refused. Standard <br />procedures for accident scenes were followed. Sgt. spoke with RP <br />about the incident. <br />5/24/2017 6/15/2017 21 Inquiry RP was unhappy that an officer accused her <br />daughter of theft and cited her. RP also claimed <br />the officer continued to ask questions even after <br />he was asked to stop. <br />Sgt. found that the officer had probable cause to arrest RP's <br />daughter for theft and opted to cite her in lieu of arrest. The <br />questions asked after RP asked him to stop were questions <br />required to fill out the citation and were within policy. Sgt. spoke <br />with RP about his findings. <br />5/24/2017 7/13/2017 49 Inquiry RP complained that a traffic stop by an officer <br />was in retaliation to incident RP had had in a <br />laundromat with a woman who claimed to be a <br />police officer's wife. <br />Sgt. reviewed ICV of the stop and found that the officer followed <br />policy and was professional with RP; it was also determined that <br />the officer's wife had never been to the laundromat in question and <br />did not drive the type of vehicle alleged by RP. Sgt. spoke with RP <br />about his findings. <br />5/24/2017 6/6/2017 12 Service Level RP was unhappy with the response time of <br />officers when he reported a road rage situation. <br />Sgt. spoke with the call center and found that due to call load no <br />officers were available to respond to RP, who at the time of his call <br />was no longer in danger. Sgt. contacted RP and spoke with him <br />about the situation. <br />Appendix B Page 12 of 32 September 24, 2018, Work Session – Item 2