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2017 Incident Reviews, Inquiries, Policy Complaints, and Service Complaints <br />Received <br />Date <br />Closed Date Time Open <br />(days) <br />Classification Summary Outcome <br />6/6/2017 7/13/2017 37 Courtesy RP reported that when her husband called about <br />an issue with their neighbor the call taker called <br />her crazy. <br />Supervisor was unable to identify the call to review, contact with <br />RP did not bring further clarification to be able to identify when the <br />call was place. <br />6/7/2017 6/12/2017 5 Inquiry <br />Dismissed: <br />Timeliness <br />RP inquired into help about an issue in which an <br />officer cited her, the registered owner of the car, <br />instead of the person she had sold the car to, for <br />traffic violations. <br />Dismissed: Timeliness <br />6/7/2017 6/12/2017 5 Inquiry RP complained that he was tackled and <br />handcuffed by an officer when he was only trying <br />to get a friend out of the officers way. <br />Dismissed: Other Auditor's ICV review <br />found no policy violations. <br />6/8/2017 7/11/2017 33 Inquiry RP was unhappy that his cell phone had not <br />been released and an officer was trying to <br />download his information. <br />Sgt. found that the officer had been in almost daily contact with RP <br />and that he currently had a warrant to search the phone, with that <br />was completed the phone would be returned. RP did not return <br />calls. <br />6/9/2017 7/20/2017 41 Inquiry RP felt an officer's request that he speak to him <br />and only him was wrong. <br />Supervisor sreviewed the incident and found no policy violations. <br />Sgt. spoke with RP about his findings. <br />6/13/2017 7/20/2017 37 Inquiry RP complained about a traffic stop in which he <br />believed he did not commit the infractions, and <br />that the stop took an long time to complete. <br />Review of ICV by the Sgt. found that the infractions happened as <br />the officer had observed and that the total time of the stop was <br />under 14 minutes. Sgt. spoke with RP about the stop and various <br />policies concerning traffic stops. <br />6/14/2017 6/16/2017 2 Service Level <br />Dismissed: <br />Claimant <br />Dropped <br />RP felt like a harassment case was not being <br />taken seriously. <br />Dismissed: Claimant Dropped <br />6/14/2017 7/31/2017 47 Policy Complaint RP complained that EPD was ignoring the <br />damage done to public property by illegal <br />camping and dog owners. <br />Supervisor contacted RP and explained issues around <br />enforcement of illegal camping. <br />6/15/2017 8/9/2017 54 Discrimination RP was upset at what he felt was profiling of him <br />because he was pulling a drift boat. RP believed <br />officers were seeking out DUII's, as they stated <br />that people on the river are usually drinking. RP <br />was also concerned that his ethnicity contributed <br />to the stop. <br />Sgt. reviewed ICV and BWV and found the contact to have been <br />polite, cooperative and professional; no policy violations were <br />noted. Sgt. spoke with RP about his findings. <br />6/15/2017 6/16/2017 1 Courtesy <br />Dismissed: <br />Other Auditor <br />Review <br />RP felt an officer was rude when he asked why <br />he was at his apartment complex. <br />Dismissed: Other Auditor's Office Reviewed <br />Appendix B Page 14 of 32 September 24, 2018, Work Session – Item 2