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3. What steps can be taken to improve the City Manager's performance? There was an element of leadership that I found laudable in other public organizations and Mike Gleason I think was the last one I noticed doing this, although I was not in a position to know how consistent he was. It has to do with employee retirement recognition (excuse me if Dennis is already doing something in this regard). Employee retirements mark an important transitional period within an organization --- the importance rises to a level where I have seen the impacts of even a short missive from the City Manager on City letterhead and, if schedules permit, a drop-in to the workplace either before the person retires or even at the retirement event (sometimes a small office lunch or cake event). It would seem easy enough for HRRS to inform Dawna Miller of an upcoming scheduled retirement (say within 6 months) so that she could call the staff's supervisor and obtain enough information for a short letter of thanks or, if schedules permit, a drop-in at a retirement event. I think the City Manager's presence or letter of thanks reflects value within the retirement process and communicates that message of value and appreciation to co-workers who will likely ultimately learn of the City Managers letter or drop-in. Whether staff are in a position like myself who sees Dennis often enough for him to easily recall my name and projects, or are shift workers who might never or rarely actually meet him ..... recognition from the City Manager can make a positive impact. Thanks for the opportunity to comment. Employee 3: 1. In what areas does the City Manager's performance meet your expectations? From my "divisional" perspective, he seems to be well informed on the various issues (i.e., service issues, financial issues) in the operating departments. 2. In what areas does the City Manager's performance exceed your expectations? I have very much appreciated his frequent emails to all employees discussing current City items; he has provided the best "direct" and timely communication to employees I have seen from a City Manager in the 15+ years I've worked at the City of Eugene. It was great to have him not only attend one of Cultural Services management team meetings, but then also meeting with our managers one-on-one to hear more specifics of the job they perform. He sent such a great "message" to all our employees when he actually rolled up his sleeves and worked one of our event's load-ins -folks felt his genuine interest in the work we do and felt supported by him. 3. What steps can be taken to improve the City Manager's performance? Nothing I can think of at this time. City Manager Evaluation 2 July 2005 Employee Comments