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Police Complaint System and Civilian Oversight Recommendations <br /> <br />I. Executive Summary <br /> <br />Over the past year, the Eugene Police Commission has conducted an extensive review of current practices <br />for handling complaints against police, including a re-examination of different models of civilian <br />oversight. Background research for this project included a significant literature review and a consultant <br />report on civilian oversight models in operation nationally. Multiple community forums were held to <br />seek public input on concerns with the current police complaint system and to compile suggestions for <br />improvements. Committees were formed to develop specific recommendations for how complaints are <br />received, classified, investigated and, once a conclusion is developed, reviewed. The committees <br />submitted a conceptual oversight model to the Police Commission that instills more robust civilian review <br />into the complaint process. The conceptual model was revised following additional commission <br />discussion and community input. On July 25t~, the resulting recommendations will be presented to City <br />Council for its consideration. The commission hopes that following the Council work session, it will <br />continue to refine the oversight model and assist with the development of the ordinance and policies that <br />will support implementation of the new complaint system. <br /> <br />Values/Outcomes Sought in New Complaint System <br /> o Creation of an accessible, safe, impartial and responsive complaint intake system <br /> o Assurance of high quality, thorough and unbiased investigations <br /> o Accountability and fairness for all involved <br /> o Increased transparency in how complaints are handled and dispositions are generated to build <br /> credibility and trust in the complaint system <br /> o Identify organizational improvements to enhance the quality of police services to the public <br /> o Avoid pitfalls encountered in other communities when implementing civilian review <br /> <br />Itow Proposal is Different than Current System <br /> o Community member complaints are lodged with independent auditor's office <br /> o Investigations are removed from police supervisors and transferred to an expanded investigative <br /> unit within IA <br /> o Full time auditor, independent from the police department, monitors on-going IA investigations <br /> for quality assurance <br /> o Citizen review board oversees the work of the auditor to ensure that investigations are fair <br /> o Options for alternative resolution to complaints are expanded and utilized more frequently <br /> <br />Proposed Oversight System Authority 0tybrid Model of Auditor and Civilian Review Board) <br /> o Auditor's office receives complaints, conducts preliminary investigations and classifies how <br /> cases will be handled <br /> o Auditor actively monitors internal investigations, including ability to participate in interviews, <br /> require additional investigation, contract with outside entity to conduct certain investigations and <br /> recommend case dispositions to the Chief of Police <br /> o Auditor seeks improvements to police services by identifying policy and training issues <br /> associated with complaints and reviewing tort and risk claims <br /> o Auditor identifies cases for review board to oversee and provides quarterly reports to board on <br /> complaint processing decisions, investigative findings and case outcomes <br /> o Civilian board reviews and comments on investigations sent to it by the auditor, upon request of <br /> the complainant, or at its discretion, and in specific situations, can require the case to be re- <br /> opened for further investigation <br /> o Board monitors the work of the auditor's office to ensure that complaint handling decisions and <br /> recommendations to the Chief on case investigations reflect community values <br /> <br /> <br />